def _getHTMLClone(self, help_topic=None):
"""Gets a clone of the HTML, with the footer timestamped, and
version information added, ready to be modified and sent to the
browser."""
clone = self.html.clone()
timestamp = time.strftime('%H:%M on %A %B %d %Y', time.localtime())
clone.footer.timestamp = timestamp
clone.footer.version = Version.get_version_string(self.app_for_version)
if help_topic:
clone.helplink.href = "help?topic=%s" % (help_topic,)
return clone
def onBugreport(self):
"""Create a message to post to [email protected] that hopefully
has enough information for us to help this person with their
problem."""
self._writePreamble("Send Help Message", ("help", "Help"))
report = self.html.bugreport.clone()
# Prefill the report
sb_ver = Version.get_version_string(self.app_for_version)
if hasattr(sys, "frozen"):
sb_type = "binary"
else:
sb_type = "source"
py_ver = sys.version
try:
# Use "Windows" instead of "nt" or people might be confused.
os_name = "Windows %d.%d.%d.%d (%s)" % sys.getwindowsversion()
except AttributeError:
# Not available in non-Windows, or pre 2.3
os_name = os.name
report.message_body = "I am using %s (%s), with version %s of " \
"Python; my operating system is %s. I have " \
"trained %d ham and %d spam.\n\nThe problem " \
"I am having is [DESCRIBE YOUR PROBLEM HERE] " \
% (sb_ver, sb_type, py_ver, os_name,
self.classifier.nham, self.classifier.nspam)
domain_guess = options["pop3proxy", "remote_servers"][0]
for pre in ["pop.", "pop3.", "mail.",]:
if domain_guess.startswith(pre):
domain_guess = domain_guess[len(pre):]
report.from_addr.value = "[YOUR EMAIL ADDRESS]@%s" % (domain_guess,)
report.cc_addr.value = report.from_addr.value
report.subject.value = "Problem with %s" % (self.app_for_version,)
# If the user has a log file, attach it.
try:
import win32api
except ImportError:
pass
else:
if hasattr(sys, "frozen"):
temp_dir = win32api.GetTempPath()
for name in ["SpamBayesService", "SpamBayesServer",]:
for i in xrange(3):
pn = os.path.join(temp_dir, "%s%d.log" % (name,
(i+1)))
if os.path.exists(pn):
# I can't seem to set a default value for a
# "File" input type, so have to change it to
# "Text" if one is found.
report.file.type = "text"
report.file.value = pn
# For the moment, just attach the first one
# we find.
break
if report.file.value:
break
try:
smtp_server = options["smtpproxy", "remote_servers"][0]
except IndexError:
smtp_server = None
if not smtp_server:
self.write(self._buildBox("Warning", "status.gif",
"You will be unable to send this message from " \
"this page, as you do not have your SMTP " \
"server's details entered in your configuration. " \
"Please either <a href='config'>enter those " \
"details</a>, or copy the text below into your " \
"regular mail application."))
del report.submitrow
self.write(report)
self._writePostamble()
