def delete_ticket(self, t_id): """Deletes the ticket with the given ticket id""" atm = AgiloTicketModelManager(self.env) ticket = atm.get(tkt_id=t_id) try: atm.delete(ticket) except Exception, e: print exception_to_unicode(e)
def delete_all_tickets(self): """Delete all the tickets in the environment""" atm = AgiloTicketModelManager(self.env) tickets = atm.select() for t in tickets: try: atm.delete(t) except Exception, e: print exception_to_unicode(e)