def task_add():
ticket_form = TicketForm()
task_info = ticket_status()
ticket_form.site.choices = [(site.site, site.site) for site in Site.query.order_by(Site.site.asc()).all()]
if ticket_form.validate_on_submit():
ticket = Ticket(
sales=current_user.alias,
task=ticket_form.task.data,
site=ticket_form.site.data,
client=ticket_form.client.data,
linkman=ticket_form.linkman.data,
contack=ticket_form.contack.data,
body=ticket_form.body.data,
status="audit"
)
add_sql = edit(ticket, record=False)
add_sql.run('add')
sms = SendSms(ticket)
sms.run()
flash(u'任务添加成功')
return redirect(url_for('.task_search', search='status==audit'))
else:
for key in check_field :
if ticket_form.errors.get(key, None):
flash(ticket_form.errors[key][0])
break
return render_template('ticket/task_add.html', task_info=task_info, sidebar=sidebar,
ticket_form=ticket_form)
def task_audit():
# 审核工单
ticket_id = int(request.form["ticket_id"])
result = request.form["result"]
headnote = request.form["headnote"]
if len(headnote) > 32:
return "审核失败 审核批注最多32个字符"
ticket =Ticket.query.filter_by(id=ticket_id).first()
if result == "agree":
state = "approved"
else:
state = "failure"
change_sql = edit(ticket, 'end_datetime', datetime.datetime.now(), record=False)
change_sql.run('change')
if ticket:
if ticket.auditor:
return "审核失败 这个工单已审核"
change_sql = edit(ticket, 'auditor', current_user.alias, record=False)
change_sql.run('change')
change_sql = edit(ticket, 'results', result, record=False)
change_sql.run('change')
change_sql = edit(ticket, 'headnote', headnote, record=False)
change_sql.run('change')
change_sql = edit(ticket, 'status', state, record=False)
change_sql.run('change')
sms = SendSms(ticket)
sms.run()
return "OK"
return u"审核失败 没有找到这个工单"
def task_status():
# 更改工单状态
ticket_id = int(request.form["ticket_id"])
state = request.form["state"]
ticket =Ticket.query.filter_by(id=ticket_id).first()
if ticket:
if not ticket.auditor:
return "更改失败 这个工单未审核"
if ticket.status in ["success", "failure"]:
return "更改失败 这个工单已经结束"
if current_user.role in ["QUERY", "ALL_QUERY", "AUDIT_QUERY", "ADVANCED_QUERY"]:
# 获取评价
evaluate = request.form["evaluate"]
if ticket.status != "processing":
return "更改失败 这个任务还没有处理"
# 防止其他用户提交
elif current_user.alias == ticket.sales and \
state not in ["success", "failure"]:
return "更改失败 没有更改这个状态权限"
if len(evaluate) > 32:
return "更改失败 评价最多32个字符"
elif state in ["success", "failure"]:
change_sql = edit(ticket, 'end_datetime', datetime.datetime.now(), record=False)
change_sql.run('change')
change_sql = edit(ticket, 'evaluate', evaluate, record=False)
change_sql.run('change')
if current_user.role == "ALTER":
if ticket.support:
return "更改失败 已经更改这个状态"
if state !="processing":
return "更改失败 没有更改这个状态的权限"
change_sql = edit(ticket, 'support', current_user.alias, record=False)
change_sql.run('change')
change_sql = edit(ticket, 'status', state, record=False)
change_sql.run('change')
sms = SendSms(ticket)
sms.run()
return "OK"
return "更改失败 没有找到这个工单"
