def book_order(request):
"""
Book an order: send it to the dispatcher to get an order assignment,
then pass the assignment to the station manager.
"""
order_id = int(request.POST["order_id"])
logging.info("book_order_task: %d" % order_id)
order = get_object_or_404(Order, id=order_id)
passenger = order.passenger
# if this is the first order of this passenger, connect him with the station that originated the order
if order.originating_station and passenger.orders.count() == 1:
logging.info("assigning passenger %s to station %s" % (passenger, order.originating_station))
passenger.originating_station = order.originating_station
if not passenger.default_station:
passenger.default_station = order.originating_station
passenger.save()
sorry_msg = ugettext_noop("We're sorry, but we could not find a taxi for you") # use dummy ugettext for makemessages)
# check if dispatching should stop and return an answer to the user
if (utc_now() - order.create_date).seconds > ORDER_HANDLE_TIMEOUT:
try:
order.change_status(new_status=TIMED_OUT)
send_msg_to_passenger(passenger, translate_to_lang(sorry_msg, order.language_code))
logging.warning("order time out: %d" % order_id)
response = HttpResponse(ORDER_TIMEOUT)
except UpdateStatusError:
logging.error("book_order failed: cannot set order [%d] status to %s" % (order.id, "TIME_OUT"))
else:
try:
# choose an assignment for the order and push it to the relevant workstation
order_assignment = dispatcher.assign_order(order)
push_order(order_assignment)
enqueue_redispatch_orders(order_assignment, ORDER_TEASER_TIMEOUT, redispatch_pending_orders)
response = HttpResponse(ORDER_HANDLED)
except NoWorkStationFoundError:
try:
order.change_status(new_status=FAILED)
send_msg_to_passenger(passenger, translate_to_lang(sorry_msg, order.language_code)) # use dummy ugettext for makemessages
log_event(EventType.ORDER_FAILED, order=order, passenger=order.passenger)
logging.warning("no matching workstation found for: %d" % order_id)
response = HttpResponse(NO_MATCHING_WORKSTATIONS_FOUND)
except UpdateStatusError:
logging.error("book_order failed: cannot set order [%d] status to %s" % (order.id, "FAILED"))
except Exception, e:
try:
order.change_status(new_status=ERROR)
send_msg_to_passenger(passenger, translate_to_lang(ugettext_noop("We're sorry, but we have encountered an error while handling your request")
, order.language_code)) # use dummy ugettext for makemessages
log_event(EventType.ORDER_ERROR, order=order, passenger=order.passenger)
logging.error("book_order: OrderError: %d" % order_id)
raise # handle exception in decorator
except UpdateStatusError:
logging.error("book_order failed: cannot set order [%d] status to %s" % (order.id, "ERROR"))
def get_tracker_msg_for_order(order, last_assignment=None):
msg = {}
# new order, still pending
if order.status == PENDING:
msg.update({"pk": order.id,
"status": PENDING,
"from_raw": order.from_raw,
"to_raw": order.to_raw,
})
# order is assigned, get status from the most recent assignment
elif order.status == ASSIGNED:
if not last_assignment:
try:
last_assignment = OrderAssignment.objects.filter(order=order).order_by('-create_date')[0]
except IndexError:
logging.error("tracker msg error: cannot get last assignment of order %d" % order.id)
if last_assignment and last_assignment.status in [PENDING, ASSIGNED]:
msg.update({"pk": order.id,
"status": last_assignment.status,
"from_raw": order.from_raw,
"to_raw": order.to_raw,
"info": translate_to_lang(STATUS_MESSAGES[last_assignment.status], order.language_code),
"station": last_assignment.station.name,
})
# order has final status
elif order.status == ACCEPTED:
pickup_hour = order.modify_date + datetime.timedelta(minutes=order.pickup_time)
msg.update({"pk": order.id,
"status": ACCEPTED,
"from_raw": order.from_raw,
"to_raw": order.to_raw,
"info": translate_to_lang(STATUS_MESSAGES[ACCEPTED], order.language_code),
"station": order.station_name,
"station_phone": str(order.station.phones.all()[0]),
"pickup_time_sec": order.get_pickup_time(),
"pickup_hour": pickup_hour.strftime("%H:%M"),
})
elif order.status in [TIMED_OUT, FAILED, ERROR]:
msg.update({"pk": order.id,
"status": FAILED,
"from_raw": order.from_raw,
"to_raw": order.to_raw,
"info": translate_to_lang(STATUS_MESSAGES[FAILED], order.language_code),
})
return msg
def _notify_order_passenger(order):
logging.info("Ride status update: notifying passenger about taxi location for order: %s" % order)
msg = translate_to_lang(_("To view your taxi: "), order.language_code)
url = " http://%s%s" % (settings.DEFAULT_DOMAIN,
reverse("ordering.passenger_controller.track_order", kwargs={"order_id": order.id}))
msg += url
send_msg_to_passenger(order.passenger, msg)
def handle_approved_orders(sender, signal_type, order, status, **kwargs):
from common.util import notify_by_email, send_mail_as_noreply
from common.langsupport.util import translate_to_lang
from ordering.models import APPROVED
from sharing.passenger_controller import get_passenger_ride_email
logging.info("handle_approved_orders: %s" % status)
if status == APPROVED:
# send confirmation email
passenger = order.passenger
if passenger.user and passenger.user.email:
msg = get_passenger_ride_email(order)
send_mail_as_noreply(passenger.user.email, translate_to_lang("WAYbetter Order Confirmation", order.language_code), html=msg)
notify_by_email("Order Confirmation [%s]%s" % (order.id, " (DEBUG)" if order.debug else ""), html=msg)
def handle_approved_orders(sender, signal_type, order, status, **kwargs):
from common.util import notify_by_email, send_mail_as_noreply
from common.langsupport.util import translate_to_lang
from ordering.models import APPROVED
from sharing.passenger_controller import get_passenger_ride_email
logging.info("handle_approved_orders: %s" % status)
if status == APPROVED:
# send confirmation email
passenger = order.passenger
if passenger.user and passenger.user.email:
msg = get_passenger_ride_email(order)
send_mail_as_noreply(passenger.user.email,
translate_to_lang(
"WAYbetter Order Confirmation",
order.language_code),
html=msg)
notify_by_email("Order Confirmation [%s]%s" %
(order.id, " (DEBUG)" if order.debug else ""),
html=msg)
def accept_order(order, pickup_time, station):
try:
order.pickup_time = pickup_time
order.station = station
order.future_pickup = True
order.save()
# only change status after updating order values so that signal handler will see updated order
order.change_status(ASSIGNED, ACCEPTED)
enqueue_update_future_pickup(order, order.pickup_time*60)
msg = translate_to_lang(
ugettext_noop("Pickup at %(from)s in %(time)d minutes.\nStation: %(station_name)s, %(station_phone)s"),
order.language_code) %\
{"from": order.from_raw,
"time": pickup_time,
"station_name": order.station_name,
"station_phone": station.phones.all()[0].local_phone} # use dummy ugettext for makemessages
send_msg_to_passenger(order.passenger, msg)
except UpdateStatusError:
logging.error("accept_order failed [%d]: cannot mark order as %s" % (order.id, "ACCEPTED"))
def accept_order(order, pickup_time, station):
try:
order.pickup_time = pickup_time
order.station = station
order.future_pickup = True
order.save()
# only change status after updating order values so that signal handler will see updated order
order.change_status(ASSIGNED, ACCEPTED)
enqueue_update_future_pickup(order, order.pickup_time * 60)
msg = translate_to_lang(
ugettext_noop("Pickup at %(from)s in %(time)d minutes.\nStation: %(station_name)s, %(station_phone)s"),
order.language_code) %\
{"from": order.from_raw,
"time": pickup_time,
"station_name": order.station_name,
"station_phone": station.phones.all()[0].local_phone} # use dummy ugettext for makemessages
send_msg_to_passenger(order.passenger, msg)
except UpdateStatusError:
logging.error("accept_order failed [%d]: cannot mark order as %s" %
(order.id, "ACCEPTED"))
def get_tracker_msg_for_order(order, last_assignment=None):
msg = {}
# new order, still pending
if order.status == PENDING:
msg.update({
"pk": order.id,
"status": PENDING,
"from_raw": order.from_raw,
"to_raw": order.to_raw,
})
# order is assigned, get status from the most recent assignment
elif order.status == ASSIGNED:
if not last_assignment:
try:
last_assignment = OrderAssignment.objects.filter(
order=order).order_by('-create_date')[0]
except IndexError:
logging.error(
"tracker msg error: cannot get last assignment of order %d"
% order.id)
if last_assignment and last_assignment.status in [PENDING, ASSIGNED]:
msg.update({
"pk":
order.id,
"status":
last_assignment.status,
"from_raw":
order.from_raw,
"to_raw":
order.to_raw,
"info":
translate_to_lang(STATUS_MESSAGES[last_assignment.status],
order.language_code),
"station":
last_assignment.station.name,
})
# order has final status
elif order.status == ACCEPTED:
pickup_hour = order.modify_date + datetime.timedelta(
minutes=order.pickup_time)
msg.update({
"pk":
order.id,
"status":
ACCEPTED,
"from_raw":
order.from_raw,
"to_raw":
order.to_raw,
"info":
translate_to_lang(STATUS_MESSAGES[ACCEPTED], order.language_code),
"station":
order.station_name,
"station_phone":
str(order.station.phones.all()[0]),
"pickup_time_sec":
order.get_pickup_time(),
"pickup_hour":
pickup_hour.strftime("%H:%M"),
})
elif order.status in [TIMED_OUT, FAILED, ERROR]:
msg.update({
"pk":
order.id,
"status":
FAILED,
"from_raw":
order.from_raw,
"to_raw":
order.to_raw,
"info":
translate_to_lang(STATUS_MESSAGES[FAILED], order.language_code),
})
return msg
def book_order(request):
"""
Book an order: send it to the dispatcher to get an order assignment,
then pass the assignment to the station manager.
"""
order_id = int(request.POST["order_id"])
logging.info("book_order_task: %d" % order_id)
order = get_object_or_404(Order, id=order_id)
passenger = order.passenger
# if this is the first order of this passenger, connect him with the station that originated the order
if order.originating_station and passenger.orders.count() == 1:
logging.info("assigning passenger %s to station %s" %
(passenger, order.originating_station))
passenger.originating_station = order.originating_station
if not passenger.default_station:
passenger.default_station = order.originating_station
passenger.save()
sorry_msg = ugettext_noop(
"We're sorry, but we could not find a taxi for you"
) # use dummy ugettext for makemessages)
# check if dispatching should stop and return an answer to the user
if (utc_now() - order.create_date).seconds > ORDER_HANDLE_TIMEOUT:
try:
order.change_status(new_status=TIMED_OUT)
send_msg_to_passenger(
passenger, translate_to_lang(sorry_msg, order.language_code))
logging.warning("order time out: %d" % order_id)
response = HttpResponse(ORDER_TIMEOUT)
except UpdateStatusError:
logging.error(
"book_order failed: cannot set order [%d] status to %s" %
(order.id, "TIME_OUT"))
else:
try:
# choose an assignment for the order and push it to the relevant workstation
order_assignment = dispatcher.assign_order(order)
push_order(order_assignment)
enqueue_redispatch_orders(order_assignment, ORDER_TEASER_TIMEOUT,
redispatch_pending_orders)
response = HttpResponse(ORDER_HANDLED)
except NoWorkStationFoundError:
try:
order.change_status(new_status=FAILED)
send_msg_to_passenger(passenger,
translate_to_lang(
sorry_msg, order.language_code)
) # use dummy ugettext for makemessages
log_event(EventType.ORDER_FAILED,
order=order,
passenger=order.passenger)
logging.warning("no matching workstation found for: %d" %
order_id)
response = HttpResponse(NO_MATCHING_WORKSTATIONS_FOUND)
except UpdateStatusError:
logging.error(
"book_order failed: cannot set order [%d] status to %s" %
(order.id, "FAILED"))
except Exception, e:
try:
order.change_status(new_status=ERROR)
send_msg_to_passenger(
passenger,
translate_to_lang(
ugettext_noop(
"We're sorry, but we have encountered an error while handling your request"
), order.language_code
)) # use dummy ugettext for makemessages
log_event(EventType.ORDER_ERROR,
order=order,
passenger=order.passenger)
logging.error("book_order: OrderError: %d" % order_id)
raise # handle exception in decorator
except UpdateStatusError:
logging.error(
"book_order failed: cannot set order [%d] status to %s" %
(order.id, "ERROR"))
