def form_valid(self, form):
assigned_to_ids = self.get_object().assigned_to.all().values_list(
'id', flat=True)
case_obj = form.save(commit=False)
case_obj.contacts.clear()
case_obj.save()
all_members_list = []
if self.request.POST.getlist('assigned_to', []):
current_site = get_current_site(self.request)
assigned_form_users = form.cleaned_data.get(
'assigned_to').values_list('id', flat=True)
all_members_list = list(
set(list(assigned_form_users)) - set(list(assigned_to_ids)))
if len(all_members_list):
for assigned_to_user in all_members_list:
user = get_object_or_404(User, pk=assigned_to_user)
mail_subject = 'Assigned to case.'
message = render_to_string(
'assigned_to/cases_assigned.html', {
'user': user,
'domain': current_site.domain,
'protocol': self.request.scheme,
'case': case_obj
})
email = EmailMessage(mail_subject,
message,
to=[user.email])
email.content_subtype = "html"
email.send()
case_obj.assigned_to.clear()
case_obj.assigned_to.add(*self.request.POST.getlist('assigned_to'))
else:
case_obj.assigned_to.clear()
if self.request.POST.getlist('contacts', []):
case_obj.contacts.add(*self.request.POST.getlist('contacts'))
if self.request.POST.get('from_account'):
from_account = self.request.POST.get('from_account')
return redirect("accounts:view_account", pk=from_account)
if self.request.FILES.get('case_attachment'):
attachment = Attachments()
attachment.created_by = self.request.user
attachment.file_name = self.request.FILES.get(
'case_attachment').name
attachment.case = case_obj
attachment.attachment = self.request.FILES.get('case_attachment')
attachment.save()
if self.request.is_ajax():
return JsonResponse({'error': False})
return redirect("cases:list")
def post(self, request, pk, **kwargs):
params = (self.request.query_params
if len(self.request.data) == 0 else self.request.data)
context = {}
self.cases_obj = Case.objects.get(pk=pk)
if self.cases_obj.company != request.company:
return Response({
"error":
True,
"errors":
"User company doesnot match with header...."
})
comment_serializer = CommentSerializer(data=params)
if self.request.user.role != "ADMIN" and not self.request.user.is_superuser:
if not ((self.request.user == self.cases_obj.created_by) or
(self.request.user in self.cases_obj.assigned_to.all())):
return Response(
{
"error":
True,
"errors":
"You don't have Permission to perform this action",
},
status=status.HTTP_401_UNAUTHORIZED,
)
if comment_serializer.is_valid():
if params.get("comment"):
comment_serializer.save(
case_id=self.cases_obj.id,
commented_by_id=self.request.user.id,
)
if self.request.FILES.get("case_attachment"):
attachment = Attachments()
attachment.created_by = self.request.user
attachment.file_name = self.request.FILES.get(
"case_attachment").name
attachment.case = self.cases_obj
attachment.attachment = self.request.FILES.get("case_attachment")
attachment.save()
attachments = Attachments.objects.filter(
case=self.cases_obj).order_by("-id")
comments = Comment.objects.filter(case=self.cases_obj).order_by("-id")
context.update({
"cases_obj":
CaseSerializer(self.cases_obj).data,
"attachments":
AttachmentsSerializer(attachments, many=True).data,
"comments":
CommentSerializer(comments, many=True).data,
})
return Response(context)
def put(self, request, pk, format=None):
params = request.query_params if len(
request.data) == 0 else request.data
cases_object = self.get_object(pk=pk)
if cases_object.org != request.org:
return Response(
{"error": True, "errors": "User company doesnot match with header...."},
status=status.HTTP_403_FORBIDDEN,
)
if self.request.profile.role != "ADMIN" and not self.request.profile.is_admin:
if not (
(self.request.profile == cases_object.created_by)
or (self.request.profile in cases_object.assigned_to.all())
):
return Response(
{
"error": True,
"errors": "You do not have Permission to perform this action",
},
status=status.HTTP_403_FORBIDDEN,
)
serializer = CaseCreateSerializer(
cases_object,
data=params,
request_obj=request,
)
if serializer.is_valid():
cases_object = serializer.save(
closed_on=params.get("closed_on"), case_type=params.get("type_of_case")
)
previous_assigned_to_users = list(
cases_object.assigned_to.all().values_list("id", flat=True)
)
cases_object.contacts.clear()
if params.get("contacts"):
contacts_list = json.loads(params.get("contacts"))
contacts = Contact.objects.filter(
id__in=contacts_list, org=request.org)
if contacts:
cases_object.contacts.add(*contacts)
cases_object.teams.clear()
if params.get("teams"):
teams_list = json.loads(params.get("teams"))
teams = Teams.objects.filter(
id__in=teams_list, org=request.org)
if teams.exists():
cases_object.teams.add(*teams)
cases_object.assigned_to.clear()
if params.get("assigned_to"):
assinged_to_list = json.loads(
params.get("assigned_to"))
profiles = Profile.objects.filter(
id__in=assinged_to_list, org=request.org, is_active=True)
if profiles:
cases_object.assigned_to.add(*profiles)
if self.request.FILES.get("case_attachment"):
attachment = Attachments()
attachment.created_by = self.request.profile
attachment.file_name = self.request.FILES.get(
"case_attachment").name
attachment.case = cases_object
attachment.attachment = self.request.FILES.get(
"case_attachment")
attachment.save()
assigned_to_list = list(
cases_object.assigned_to.all().values_list("id", flat=True)
)
recipients = list(set(assigned_to_list) -
set(previous_assigned_to_users))
send_email_to_assigned_user.delay(
recipients,
cases_object.id,
)
return Response(
{"error": False, "message": "Case Updated Successfully"},
status=status.HTTP_200_OK,
)
return Response(
{"error": True, "errors": serializer.errors},
status=status.HTTP_400_BAD_REQUEST,
)
def update_case(request, pk):
case_object = Case.objects.filter(pk=pk).first()
accounts = Account.objects.filter(status="open")
contacts = Contact.objects.all()
if request.user.role != "ADMIN" and not request.user.is_superuser:
accounts = Account.objects.filter(created_by=request.user)
contacts = Contact.objects.filter(
Q(assigned_to__in=[request.user]) | Q(created_by=request.user))
users = []
if request.user.role == 'ADMIN' or request.user.is_superuser:
users = User.objects.filter(is_active=True).order_by('email')
elif request.user.google.all():
users = []
else:
users = User.objects.filter(role='ADMIN').order_by('email')
kwargs_data = {
"assigned_to": users,
"account": accounts,
"contacts": contacts
}
form = CaseForm(instance=case_object, **kwargs_data)
if request.POST:
form = CaseForm(request.POST,
request.FILES,
instance=case_object,
**kwargs_data)
if form.is_valid():
assigned_to_ids = case_object.assigned_to.all().values_list(
'id', flat=True)
case_obj = form.save(commit=False)
case_obj.contacts.clear()
case_obj.save()
all_members_list = []
if request.POST.getlist('assigned_to', []):
current_site = get_current_site(request)
assigned_form_users = form.cleaned_data.get(
'assigned_to').values_list('id', flat=True)
all_members_list = list(
set(list(assigned_form_users)) -
set(list(assigned_to_ids)))
recipients = all_members_list
send_email_to_assigned_user.delay(recipients,
case_obj.id,
domain=current_site.domain,
protocol=request.scheme)
# if all_members_list:
# for assigned_to_user in all_members_list:
# user = get_object_or_404(User, pk=assigned_to_user)
# mail_subject = 'Assigned to case.'
# message = render_to_string(
# 'assigned_to/cases_assigned.html', {
# 'user': user,
# 'domain': current_site.domain,
# 'protocol': request.scheme,
# 'case': case_obj
# })
# email = EmailMessage(
# mail_subject, message, to=[user.email])
# email.content_subtype = "html"
# email.send()
case_obj.assigned_to.clear()
case_obj.assigned_to.add(*request.POST.getlist('assigned_to'))
else:
case_obj.assigned_to.clear()
if request.POST.getlist('contacts', []):
case_obj.contacts.add(*request.POST.getlist('contacts'))
success_url = reverse("cases:list")
if request.POST.get('from_account'):
from_account = request.POST.get('from_account')
success_url = reverse("accounts:view_account",
kwargs={'pk': from_account})
if request.FILES.get('case_attachment'):
attachment = Attachments()
attachment.created_by = request.user
attachment.file_name = request.FILES.get(
'case_attachment').name
attachment.case = case_obj
attachment.attachment = request.FILES.get('case_attachment')
attachment.save()
return JsonResponse({'error': False, 'success_url': success_url})
return JsonResponse({'error': True, 'errors': form.errors})
context = {}
context["case_obj"] = case_object
user_assgn_list = [
assgined_to.id
for assgined_to in context["case_obj"].assigned_to.all()
]
if request.user == case_object.created_by:
user_assgn_list.append(request.user.id)
if request.user.role != "ADMIN" and not request.user.is_superuser:
if request.user.id not in user_assgn_list:
raise PermissionDenied
context["case_form"] = form
context["accounts"] = accounts
if request.GET.get('view_account'):
context['account'] = get_object_or_404(
Account, id=request.GET.get('view_account'))
context["contacts"] = contacts
context["users"] = kwargs_data['assigned_to']
context["case_types"] = CASE_TYPE
context["case_priority"] = PRIORITY_CHOICE
context["case_status"] = STATUS_CHOICE
context["assignedto_list"] = [
int(i) for i in request.POST.getlist('assigned_to', []) if i
]
context["contacts_list"] = [
int(i) for i in request.POST.getlist('contacts', []) if i
]
return render(request, "create_cases.html", context)
