def initiate_outbound_call(call_log_entry, *args, **kwargs): phone_number = call_log_entry.phone_number if phone_number.startswith("+"): phone_number = phone_number[1:] if phone_number.startswith("91"): phone_number = "0" + phone_number[2:] else: raise InvalidPhoneNumberException("Kookoo can only send to Indian phone numbers.") form = Form.get_form(call_log_entry.form_unique_id) app = form.get_app() module = form.get_module() # Only precache the first response if it's not an only-label form, otherwise we could end up # submitting the form regardless of whether the person actually answers the call. if form_requires_input(form): recipient = call_log_entry.recipient case_id = get_case_id(call_log_entry) session, responses = start_session(recipient.domain, recipient, app, module, form, case_id, yield_responses=True, session_type=XFORMS_SESSION_IVR) ivr_responses = [] if len(ivr_responses) == 0: call_log_entry.error = True call_log_entry.error_message = "No prompts seen in form. Please check that the form does not have errors." call_log_entry.save() return False for response in responses: ivr_responses.append(format_ivr_response(response.event.caption, app)) input_length = get_input_length(responses[-1]) call_log_entry.use_precached_first_response = True call_log_entry.xforms_session_id = session.session_id url_base = get_url_base() params = urlencode({ "phone_no" : phone_number, "api_key" : kwargs["api_key"], "outbound_version" : "2", "url" : url_base + reverse("corehq.apps.kookoo.views.ivr"), "callback_url" : url_base + reverse("corehq.apps.kookoo.views.ivr_finished"), }) url = "http://www.kookoo.in/outbound/outbound.php?%s" % params response = urlopen(url).read() root = XML(response) for child in root: if child.tag.endswith("status"): status = child.text elif child.tag.endswith("message"): message = child.text if status == "queued": call_log_entry.error = False call_log_entry.gateway_session_id = "KOOKOO-" + message elif status == "error": call_log_entry.error = True call_log_entry.error_message = message else: call_log_entry.error = True call_log_entry.error_message = "Unknown status received from Kookoo." if call_log_entry.error: call_log_entry.use_precached_first_response = False if call_log_entry.use_precached_first_response: call_log_entry.first_response = get_http_response_string(call_log_entry.gateway_session_id, ivr_responses, collect_input=True, hang_up=False, input_length=input_length) call_log_entry.save() return not call_log_entry.error
def initiate_outbound_call(call_log_entry, *args, **kwargs): phone_number = call_log_entry.phone_number if phone_number.startswith("+"): phone_number = phone_number[1:] if phone_number.startswith("91"): phone_number = "0" + phone_number[2:] else: call_log_entry.error = True call_log_entry.error_message = "Kookoo can only send to Indian phone numbers." call_log_entry.save() return False form = Form.get_form(call_log_entry.form_unique_id) app = form.get_app() module = form.get_module() # Only precache the first response if it's not an only-label form, otherwise we could end up # submitting the form regardless of whether the person actually answers the call. if form_requires_input(form): recipient = call_log_entry.recipient case_id = call_log_entry.case_id case_for_case_submission = call_log_entry.case_for_case_submission session, responses = start_session(recipient.domain, recipient, app, module, form, case_id, yield_responses=True, session_type=XFORMS_SESSION_IVR, case_for_case_submission=case_for_case_submission) ivr_responses = [] if len(responses) == 0: call_log_entry.error = True call_log_entry.error_message = "No prompts seen in form. Please check that the form does not have errors." call_log_entry.save() return False for response in responses: ivr_responses.append(format_ivr_response(response.event.caption, app)) input_length = get_input_length(responses[-1]) call_log_entry.use_precached_first_response = True call_log_entry.xforms_session_id = session.session_id url_base = get_url_base() params = urlencode({ "phone_no" : phone_number, "api_key" : kwargs["api_key"], "outbound_version" : "2", "url" : url_base + reverse("corehq.apps.kookoo.views.ivr"), "callback_url" : url_base + reverse("corehq.apps.kookoo.views.ivr_finished"), }) url = "http://www.kookoo.in/outbound/outbound.php?%s" % params if kwargs.get("is_test", False): session_id = hashlib.sha224(datetime.utcnow().isoformat()).hexdigest() response = "<request><status>queued</status><message>%s</message></request>" % session_id else: response = urlopen(url, timeout=settings.IVR_GATEWAY_TIMEOUT).read() root = XML(response) for child in root: if child.tag.endswith("status"): status = child.text elif child.tag.endswith("message"): message = child.text do_not_retry = False if status == "queued": call_log_entry.error = False call_log_entry.gateway_session_id = "KOOKOO-" + message elif status == "error": call_log_entry.error = True call_log_entry.error_message = message if (message.strip().upper() in [ 'CALLS WILL NOT BE MADE BETWEEN 9PM TO 9AM.', 'PHONE NUMBER IN DND LIST', ]): do_not_retry = True else: call_log_entry.error = True call_log_entry.error_message = "Unknown status received from Kookoo." if call_log_entry.error: call_log_entry.use_precached_first_response = False if call_log_entry.use_precached_first_response: call_log_entry.first_response = get_http_response_string(call_log_entry.gateway_session_id, ivr_responses, collect_input=True, hang_up=False, input_length=input_length) call_log_entry.save() return not call_log_entry.error or do_not_retry
def initiate_outbound_call(call_log_entry, *args, **kwargs): phone_number = call_log_entry.phone_number if phone_number.startswith("+"): phone_number = phone_number[1:] if phone_number.startswith("91"): phone_number = "0" + phone_number[2:] else: call_log_entry.error = True call_log_entry.error_message = "Kookoo can only send to Indian phone numbers." call_log_entry.save() return False form = Form.get_form(call_log_entry.form_unique_id) app = form.get_app() module = form.get_module() # Only precache the first response if it's not an only-label form, otherwise we could end up # submitting the form regardless of whether the person actually answers the call. if form_requires_input(form): recipient = call_log_entry.recipient case_id = get_case_id(call_log_entry) session, responses = start_session(recipient.domain, recipient, app, module, form, case_id, yield_responses=True, session_type=XFORMS_SESSION_IVR) ivr_responses = [] if len(responses) == 0: call_log_entry.error = True call_log_entry.error_message = "No prompts seen in form. Please check that the form does not have errors." call_log_entry.save() return False for response in responses: ivr_responses.append( format_ivr_response(response.event.caption, app)) input_length = get_input_length(responses[-1]) call_log_entry.use_precached_first_response = True call_log_entry.xforms_session_id = session.session_id url_base = get_url_base() params = urlencode({ "phone_no": phone_number, "api_key": kwargs["api_key"], "outbound_version": "2", "url": url_base + reverse("corehq.apps.kookoo.views.ivr"), "callback_url": url_base + reverse("corehq.apps.kookoo.views.ivr_finished"), }) url = "http://www.kookoo.in/outbound/outbound.php?%s" % params response = urlopen(url, timeout=settings.IVR_GATEWAY_TIMEOUT).read() root = XML(response) for child in root: if child.tag.endswith("status"): status = child.text elif child.tag.endswith("message"): message = child.text if status == "queued": call_log_entry.error = False call_log_entry.gateway_session_id = "KOOKOO-" + message elif status == "error": call_log_entry.error = True call_log_entry.error_message = message else: call_log_entry.error = True call_log_entry.error_message = "Unknown status received from Kookoo." if call_log_entry.error: call_log_entry.use_precached_first_response = False if call_log_entry.use_precached_first_response: call_log_entry.first_response = get_http_response_string( call_log_entry.gateway_session_id, ivr_responses, collect_input=True, hang_up=False, input_length=input_length) call_log_entry.save() return not call_log_entry.error