def maybe_handle_verification(member_number: str, message: str):
"""Checks if the message is a verification message for the given number."""
pending_member_record = db.find_pending_member_by_number(member_number)
if not pending_member_record:
return False
if message.strip().lower() not in ("ok", "yes", "okay"):
print(f"Verification message was not okay, was {message}")
# This was "handled", even though verification wasn't approved.
return True
pending_member_record.verified = True
pending_member_record.save()
audit_log.log(
audit_log.Kind.MEMBER_NUMBER_VERIFIED,
description=f"{pending_member_record.name} verified their number.",
event=pending_member_record.event,
)
sender = _get_sender_for_member(pending_member_record)
reply = "Thank you, your number is confirmed."
lowlevel.send_sms(sender, member_number, reply)
return True
def start_member_verification(member):
sender = _get_sender_for_member(member)
message = (
f"You've been added as a member of the {member.event.name} event on conducthotline.com."
" Reply with YES or OK to confirm."
)
lowlevel.send_sms(sender, member.number, message)
def test_send_sms(sleep):
client = mock.create_autospec(nexmo.Client)
client.application_id = "appid"
client.send_message.return_value = {"messages": [{}]}
lowlevel.send_sms(to="1234", sender="5678", message="meep", client=client)
client.send_message.assert_called_once_with({
"from": "5678",
"to": "1234",
"text": "meep"
})
def handle_sms_chat_error(err: SmsChatError, sender: str, relay: str):
if isinstance(err, EventDoesNotExist):
lowlevel.send_sms(sender=relay, to=sender, message=common_text.sms_no_event)
elif isinstance(err, NumberBlocked):
pass
elif isinstance(err, NoOrganizersAvailable):
lowlevel.send_sms(sender=relay, to=sender, message=common_text.sms_no_members)
elif isinstance(err, NoRelaysAvailable):
lowlevel.send_sms(sender=relay, to=sender, message=common_text.sms_no_relays)
def maybe_handle_stop(
sender: str, relay: str, message: str, smschat: models.SmsChat
) -> bool:
"""Handle a potential stop request for a given number and SmsChat."""
if message.strip().lower() != "stop":
return False
# Notify other chatroom members.
room = smschat.room
room.relay(sender, common_text.sms_left_chat, _send_sms_no_fail)
# Remove the sender from the chat room.
removed_user = room.remove_user(sender)
smschat.save(only=[models.SmsChat.room])
# Break the chat connection.
models.SmsChatConnection.delete().where(
models.SmsChatConnection.smschat == smschat,
models.SmsChatConnection.user_number == sender,
models.SmsChatConnection.relay_number == relay,
).execute()
audit_log.log(
audit_log.Kind.PARTICIPANT_LEFT_CHAT,
description=f"{removed_user.name} has left the chat room "
"with relay number"
"{removed_user.relay}. "
"The last 4 digits of the their number is {removed_user.number[-4:]}",
event=smschat.event,
)
# Notify the sender they will no longer get messages.
lowlevel.send_sms(
sender=relay, to=sender, message=common_text.sms_stop_request_completed
)
return True
def handle_sms_chat_error(err: SmsChatError, sender: str, relay: str):
if isinstance(err, EventDoesNotExist):
lowlevel.send_sms(
sender=relay,
to=sender,
message="Sorry, there doesn't seem to be an event configured for that number.",
)
elif isinstance(err, NoOrganizersAvailable):
lowlevel.send_sms(
sender=relay,
to=sender,
message="Sorry, there aren't any organizers currently available. Please reach out to the event staff in person for assistance.",
)
elif isinstance(err, NoRelaysAvailable):
lowlevel.send_sms(
sender=relay,
to=sender,
message="Sorry, there aren't any relays available to send your message. You can try calling the hotline or reaching out to the event staff in person for assistance.",
)
def _create_room(event_number: str, reporter_number: str) -> hotline.chatroom.Chatroom:
"""Creates a room for the event with the given primary number.
The alogrithm is a little tricky here. The event organizers can not use
the primary number as the chat relay for this chat, so a new number must be
used.
"""
# Find the event.
event = db.get_event_by_number(event_number)
if not event:
raise EventDoesNotExist(f"No event for number {event_number}.")
# Create a chatroom
chatroom = hotline.chatroom.Chatroom()
chatroom.add_user(name="Reporter", number=reporter_number, relay=event_number)
# Find all organizers.
organizers = list(db.get_verified_event_members(event))
if not organizers:
raise NoOrganizersAvailable(f"No organizers found for {event.name}. :/")
# Find an unused number to use for the organizers' relay.
# Use the first organizer's number here, as all organizers should be
# assigned the same relay anyway.
organizer_number = organizers[0].number
relay_number = db.find_unused_relay_number(event.primary_number, organizer_number)
if not relay_number:
raise NoRelaysAvailable()
# Now add the organizers and their relay.
for organizer in organizers:
chatroom.add_user(
name=organizer.name, number=organizer.number, relay=relay_number
)
# Save the chatroom.
db.save_room(chatroom, event=event)
audit_log.log(
audit_log.Kind.SMS_CONVERSATION_STARTED,
description=f"A new sms conversation was started last 4 digits of number is {reporter_number[-4:]}",
event=event,
)
# Send welcome messages.
lowlevel.send_sms(
sender=event_number,
to=reporter_number,
message=f"You have started a new chat with the organizers of {event.name}.",
)
for organizer in organizers:
lowlevel.send_sms(
sender=relay_number,
to=organizer.number,
message=f"This is the beginning of a new chat for {event.name}, the last 4 digits of the reporters number are {reporter_number[-4:]}.",
)
return chatroom
def _create_room(event_number: str,
reporter_number: str) -> hotline.chatroom.Chatroom:
"""Creates a room for the event with the given primary number.
The alogrithm is a little tricky here. The event organizers can not use
the primary number as the chat relay for this chat, so a new number must be
used.
"""
# Find the event.
event = db.get_event_by_number(event_number)
if not event:
raise EventDoesNotExist()
# Make sure the number isn't blocked.
if db.check_if_blocked(event=event, number=reporter_number):
raise NumberBlocked()
# Create a chatroom
chatroom = hotline.chatroom.Chatroom()
chatroom.add_user(name="Reporter",
number=reporter_number,
relay=event_number)
# Find all organizers.
organizers = list(db.get_verified_event_members(event))
if not organizers:
raise NoOrganizersAvailable()
# Find an unused number to use for the organizers' relay.
relay_number = db.find_unused_relay_number(event)
if not relay_number:
raise NoRelaysAvailable()
# Now add the organizers and their relay.
for organizer in organizers:
chatroom.add_user(name=organizer.name,
number=organizer.number,
relay=relay_number)
# Save the chatroom.
db.save_room(chatroom, relay_number=relay_number, event=event)
audit_log.log(
audit_log.Kind.SMS_CONVERSATION_STARTED,
description=
f"A new sms conversation was started. Last 4 digits of number is {reporter_number[-4:]}",
event=event,
reporter_number=reporter_number,
)
# Determine the greeting.
if event.sms_greeting is not None and event.sms_greeting.strip():
greeting = event.sms_greeting
else:
greeting = common_text.sms_default_greeting.format(event=event)
# Send welcome messages.
lowlevel.send_sms(sender=event_number,
to=reporter_number,
message=greeting)
for organizer in organizers:
lowlevel.send_sms(
sender=relay_number,
to=organizer.number,
message=common_text.sms_introduction.format(
event=event, reporter_number=reporter_number[-4:]),
)
return chatroom
