def form_valid(self, form):
message = TicketMessage(user=self.request.profile,
body=form.cleaned_data['body'],
ticket=self.object)
message.save()
if event.real:
event.post(
'tickets', {
'type':
'ticket-message',
'id':
self.object.id,
'message':
message.id,
'user':
self.object.user_id,
'assignees':
list(self.object.assignees.values_list('id', flat=True)),
})
event.post('ticket-%d' % self.object.id, {
'type': 'ticket-message',
'message': message.id,
})
return HttpResponseRedirect(
'%s#message-%d' %
(reverse('ticket', args=[self.object.id]), message.id))
def form_valid(self, form):
ticket = Ticket(user=self.request.user.profile,
title=form.cleaned_data['title'])
ticket.linked_item = self.object
ticket.save()
message = TicketMessage(ticket=ticket,
user=ticket.user,
body=form.cleaned_data['body'])
message.save()
ticket.assignees.set(self.get_assignees())
if event.real:
event.post(
'tickets', {
'type':
'new-ticket',
'id':
ticket.id,
'message':
message.id,
'user':
ticket.user_id,
'assignees':
list(ticket.assignees.values_list('id', flat=True)),
})
return HttpResponseRedirect(reverse('ticket', args=[ticket.id]))
def form_valid(self, form):
ticket = Ticket(user=self.request.user.profile,
title=form.cleaned_data['title'])
ticket.linked_item = self.object
ticket.save()
message = TicketMessage(ticket=ticket,
user=ticket.user,
body=form.cleaned_data['body'])
message.save()
ticket.assignees.set(self.get_assignees())
link_url = reverse('ticket', args=[ticket.id])
new_notifications(
[u.user.username
for u in self.get_assignees()], ('%s: <a href=\"%s\">%s</a>') %
(_('New ticket was registered'), link_url, ticket.title),
'success')
if event.real:
event.post(
'tickets', {
'type':
'new-ticket',
'id':
ticket.id,
'message':
message.id,
'user':
ticket.user_id,
'assignees':
list(ticket.assignees.values_list('id', flat=True)),
})
return HttpResponseRedirect(link_url)
def form_valid(self, form):
message = TicketMessage(user=self.request.profile,
body=form.cleaned_data['body'],
ticket=self.object)
message.save()
link = '%s#message-%d' % (reverse('ticket', args=[self.object.id
]), message.id)
notify_list = list(
chain(self.object.assignees.all(), [self.object.user]))
add_ticket_notifications(notify_list, message.user, link, self.object)
if event.real:
event.post(
'tickets', {
'type':
'ticket-message',
'id':
self.object.id,
'message':
message.id,
'user':
self.object.user_id,
'assignees':
list(self.object.assignees.values_list('id', flat=True)),
})
event.post('ticket-%d' % self.object.id, {
'type': 'ticket-message',
'message': message.id,
})
return HttpResponseRedirect(link)
def form_valid(self, form):
message = TicketMessage(user=self.request.user.profile,
body=form.cleaned_data['body'],
ticket=self.object)
message.save()
link_url = '%s#message-%d' % (reverse('ticket', args=[self.object.id
]), message.id)
messages = self.object.messages.select_related('user__user')
assignees = self.object.assignees.select_related('user')
user_list = set([m.user.user.username for m in messages] +
[u.user.username for u in assignees])
user_list.remove(self.request.user.username)
new_notifications(
user_list, ('%s: <a href=\"%s\">%s</a>') %
(_('Replied ticket for'), link_url, self.object.title))
if event.real:
event.post(
'tickets', {
'type':
'ticket-message',
'id':
self.object.id,
'message':
message.id,
'user':
self.object.user_id,
'assignees':
list(self.object.assignees.values_list('id', flat=True)),
})
return HttpResponseRedirect(link_url)
def form_valid(self, form):
message = TicketMessage(user=self.request.user.profile,
body=form.cleaned_data['body'],
ticket=self.object)
message.save()
if event.real:
event.post('tickets', {
'type': 'ticket-message', 'id': self.object.id,
'message': message.id, 'user': self.object.user_id,
'assignees': list(self.object.assignees.values_list('id', flat=True)),
})
return HttpResponseRedirect('%s#message-%d' % (reverse('ticket', args=[self.object.id]), message.id))
def form_valid(self, form):
ticket = Ticket(user=self.request.user.profile, title=form.cleaned_data['title'])
ticket.linked_item = self.object
ticket.save()
message = TicketMessage(ticket=ticket, user=ticket.user, body=form.cleaned_data['body'])
message.save()
ticket.assignees.set(self.get_assignees())
if event.real:
event.post('tickets', {
'type': 'new-ticket', 'id': ticket.id,
'message': message.id, 'user': ticket.user_id,
'assignees': list(ticket.assignees.values_list('id', flat=True)),
})
return HttpResponseRedirect(reverse('ticket', args=[ticket.id]))
def form_valid(self, form):
message = TicketMessage(user=self.request.profile,
body=form.cleaned_data['body'],
ticket=self.object)
message.save()
if event.real:
event.post('tickets', {
'type': 'ticket-message', 'id': self.object.id,
'message': message.id, 'user': self.object.user_id,
'assignees': list(self.object.assignees.values_list('id', flat=True)),
})
event.post('ticket-%d' % self.object.id, {
'type': 'ticket-message', 'message': message.id,
})
if self.request.profile == self.object.user:
logger.info('New ticket message for %s by the ticket creator',
self.request.build_absolute_uri(reverse('ticket', args=[self.object.id])))
return HttpResponseRedirect('%s#message-%d' % (reverse('ticket', args=[self.object.id]), message.id))
def form_valid(self, form):
ticket = Ticket(user=self.request.profile,
title=form.cleaned_data['title'])
issue_object = GeneralIssue(issue_url=form.cleaned_data['issue_url'])
issue_object.save()
ticket.linked_item = issue_object
ticket.save()
message = TicketMessage(ticket=ticket,
user=ticket.user,
body=form.cleaned_data['body'])
message.save()
if event.real:
event.post(
'tickets', {
'type': 'new-ticket',
'id': ticket.id,
'message': message.id,
'user': ticket.user_id,
'assignees': [],
})
on_new_ticket.delay(ticket.pk, ticket.content_type.pk,
ticket.object_id, form.cleaned_data['body'])
return HttpResponseRedirect(reverse('ticket', args=[ticket.id]))
