def patch(self, number):
# Adds comment to ticket
data = CommentAdder.parser.parse_args()
ticket = TicketModel.find_by_number(number)
if ticket:
timestamp = int(time.time())
comment = CommentModel(number, timestamp, **data)
try:
comment.add_to_db()
except IntegrityError:
return {
"message": "An error occurred inserting the item."
}, 500
return comment.json(), 202
return {"message": "Ticket not found."}, 400
def patch(self, number):
# Assigns employee to specific ticket, if it exists
ticket = TicketModel.find_by_number(number)
if ticket:
# Checks if ticket exists
data = TicketAssigner.parser.parse_args()
employee = UserModel.find_by_email(
data['employee'], is_customer=False)
if employee:
# Checks if employee exists
ticket.employee_id = employee.id
try:
ticket.update_to_db()
except IntegrityError:
return {"message":
"An error occurred inserting the item."}, 500
return ticket.json()
return {"message": "Employee not found"}, 400
return {"message": "Ticket not found"}, 404
def delete(self, number):
# Deletes ticket if it exists
ticket = TicketModel.find_by_number(number)
if ticket:
ticket.delete_from_db()
return {'message': 'Ticket deleted'}
def get(self, number):
# Returns ticket with that specific number
ticket = TicketModel.find_by_number(number)
if ticket:
return ticket.json()
return {'message': 'Ticket not found'}, 404