def echo_all(message):
while True:
mysql.start_bot(message.chat.id)
user_id = message.chat.id
message = message
banned = mysql.user_tables(user_id)['banned']
ticket_status = mysql.user_tables(user_id)['open_ticket']
ticket_spam = mysql.user_tables(user_id)['open_ticket_spam']
if banned == 1:
return
elif msg.spam_handler_warning(bot, user_id,
message): # First spam warning
return
elif msg.bad_words_handler(bot, message):
return
elif msg.spam_handler_blocked(
bot, user_id, message
): # Final spam warning // user cant send messages anymore
return
elif ticket_status == 0:
mysql.open_ticket(user_id)
continue
else:
msg.fwd_handler(user_id, bot, message)
return
def ot_handler(message):
if message.chat.id == config.support_chat:
if not mysql.open_tickets:
bot.reply_to(message,
"ℹ️ Great job, you answered all your tickets!")
return
ot_msg = '📨 *Open tickets:*\n\n'
for user in mysql.open_tickets:
bot.send_chat_action(message.chat.id, 'typing')
ot_link = mysql.user_tables(int(user))['open_ticket_link']
now = arrow.now()
diff = datetime.now() - mysql.user_tables(
int(user))['open_ticket_time']
diff.total_seconds() / 3600 # seconds to hour
time_since_secs = float(diff.seconds)
time_since = now.shift(seconds=-time_since_secs).humanize()
# Bring attention to 1 day old tickets
if time_since_secs > config.open_ticket_emoji * 3600:
alert = ' ↳ ⚠️ '
else:
alert = ' ↳ '
ot_msg += "• [{0}{1}](tg://user?id={2}) (`{2}`)\n{5}_{3}_ [➜ Go to msg]({4})\n".format(
bot.get_chat(int(user)).first_name,
' {0}'.format(bot.get_chat(int(user)).last_name)
if bot.get_chat(int(user)).last_name else '', int(user),
time_since, ot_link, alert)
bot.send_message(message.chat.id, ot_msg, parse_mode='Markdown')
else:
pass
def ot_handler(message):
try:
if message.chat.id == config.support_chat:
if message.reply_to_message and '(#id' in msg.msgCheck(message):
user_id = msg.getUserID(message)
banned_status = mysql.user_tables(user_id)['banned']
if banned_status == 0:
bot.reply_to(message,
'❌ That user is already un-banned...')
else:
mysql.unban_user(user_id)
bot.reply_to(message, '✅ Ok, un-banned that user!')
elif msg.getReferrer(message.text):
user_id = int(msg.getReferrer(message.text))
banned_status = mysql.user_tables(user_id)['banned']
if banned_status == 0:
bot.reply_to(message,
'❌ That user is already un-banned...')
else:
mysql.unban_user(user_id)
bot.reply_to(message, '✅ Ok, un-banned that user!')
else:
bot.reply_to(
message,
'ℹ️ You\'d have to either reply to a message or mention an `Users ID`.',
parse_mode='Markdown')
except TypeError:
bot.reply_to(message,
'❌ Are you sure I interacted with that user before...?')
def spam_handler_warning(bot, user_id, message):
if config.spam_toggle:
ticket_spam = mysql.user_tables(user_id)['open_ticket_spam']
if ticket_spam > config.spam_protection:
bot.reply_to(message, '{}, your messages are not being forwarded anymore. Please wait until the team responded. Thank you.\n\n' \
f'_The support\'s local time is_ `{current_time}`.'.format(message.from_user.first_name), parse_mode='Markdown')
return spam_handler_warning
def spam_handler_blocked(bot, user_id, message):
if config.spam_toggle:
ticket_spam = mysql.user_tables(user_id)['open_ticket_spam']
if ticket_spam == config.spam_protection - 1:
fwd_handler(user_id, bot, message)
bot.reply_to(message, 'We will be with you shortly.\n\n{}, to prevent spam you can only send us *1* more message.\n\n' \
f'_The support\'s local time is_ `{current_time}`.'.format(message.from_user.first_name), parse_mode='Markdown')
return spam_handler_blocked
def ot_handler(message):
try:
if message.chat.id == config.support_chat:
if message.reply_to_message and '(#id' in msg.msgCheck(message):
user_id = msg.getUserID(message)
banned_status = mysql.user_tables(user_id)['banned']
if banned_status == 1:
bot.reply_to(message, '❌ That user is already banned...')
else:
mysql.ban_user(user_id)
try:
# Reset Open Tickets as well as the Spamfilter
mysql.reset_open_ticket(user_id)
except Exception as e:
pass
bot.reply_to(message, '✅ Ok, banned that user!')
elif msg.getReferrer(message.text):
user_id = int(msg.getReferrer(message.text))
banned_status = mysql.user_tables(user_id)['banned']
if banned_status == 1:
bot.reply_to(message, '❌ That user is already banned...')
else:
mysql.ban_user(user_id)
try:
# Reset Open Tickets as well as the Spamfilter
mysql.reset_open_ticket(user_id)
except Exception as e:
pass
bot.reply_to(message, '✅ Ok, banned that user!')
else:
bot.reply_to(
message,
'ℹ️ You\'d have to either reply to a message or mention an `Users ID`.',
parse_mode='Markdown')
except TypeError:
bot.reply_to(message,
'❌ Are you sure I interacted with that user before...?')
def echo_all(message):
while True:
try:
try:
user_id = msg.getUserID(message)
message = message
text = message.text
msg_check = msg.msgCheck(message)
ticket_status = mysql.user_tables(user_id)['open_ticket']
banned_status = mysql.user_tables(user_id)['banned']
if banned_status == 1:
# If User is banned - un-ban user and sent message
mysql.unban_user(user_id)
bot.reply_to(
message,
'ℹ️ *FYI: That user was banned.*\n_Un-banned and sent message!_',
parse_mode='Markdown')
elif ticket_status == 1:
# Reset Open Tickets as well as the Spamfilter
mysql.reset_open_ticket(user_id)
continue
else:
if message.reply_to_message and '(#id' in msg_check:
msg.snd_handler(user_id, bot, message, text)
return
except telebot.apihelper.ApiException:
bot.reply_to(
message,
'❌ I was unable to send that message...\nThe user might\'ve blocked me.'
)
return
except Exception as e:
bot.reply_to(message, '❌ Invalid command!')
return
def ot_handler(message):
if message.chat.id == config.support_chat:
if message.reply_to_message and '(#id' in message.reply_to_message.text:
bot.send_chat_action(message.chat.id, 'typing')
user_id = int(
message.reply_to_message.text.split('(#id')[1].split(')')[0])
ticket_status = mysql.user_tables(user_id)['open_ticket']
if ticket_status == 0:
bot.reply_to(message, '❌ That user has no open ticket...')
else:
# Reset Open Tickets as well as the Spamfilter
mysql.reset_open_ticket(user_id)
bot.reply_to(message, '✅ Ok, closed that users ticket!')
else:
bot.reply_to(message, 'ℹ️ You\'d have to reply to a message')
else:
pass
def ot_handler(message):
if message.chat.id == config.support_chat:
if not mysql.banned:
bot.reply_to(message, "ℹ️ Great news, nobody got banned... Yet.")
return
ot_msg = '⛔️ *Banned users:*\n\n'
for user in mysql.banned:
bot.send_chat_action(message.chat.id, 'typing')
ot_link = mysql.user_tables(int(user))['open_ticket_link']
ot_msg += "• [{0}{1}](tg://user?id={2}) (`{2}`)\n[➜ Go to last msg]({3})\n".format(
bot.get_chat(int(user)).first_name,
' {0}'.format(bot.get_chat(int(user)).last_name) if
bot.get_chat(int(user)).last_name else '', int(user), ot_link)
bot.send_message(message.chat.id, ot_msg, parse_mode='Markdown')
else:
pass
