예제 #1
0
def handle_edit_incident_button(ac: ActionContext):
    dialog = Dialog(
        title=f"Edit Incident {ac.incident.pk}",
        submit_label="Save",
        state=ac.incident.pk,
        elements=[
            Text(label="Report", name="report", value=ac.incident.report),
            TextArea(label="Summary",
                     name="summary",
                     value=ac.incident.summary,
                     optional=True,
                     placeholder="Can you share any more details?"),
            TextArea(
                label="Impact",
                name="impact",
                value=ac.incident.impact,
                optional=True,
                placeholder="Who or what might be affected?",
                hint="Think about affected people, systems, and processes"),
            SelectFromUsers(label="Lead",
                            name="lead",
                            value=ac.incident.lead.external_id
                            if ac.incident.lead else None,
                            optional=True),
            SelectWithOptions([(s.capitalize(), i)
                               for i, s in Incident.SEVERITIES],
                              value=ac.incident.severity,
                              label="Severity",
                              name="severity",
                              optional=True)
        ])

    dialog.send_open_dialog(INCIDENT_EDIT_DIALOG, ac.trigger_id)
예제 #2
0
def slash_command(request):
    """
    Handles slash commands from slack
    More details here: https://api.slack.com/slash-commands

    @param request the request from slack containing the slash command
    @return: return a HTTP response to indicate the request was handled
    """

    user_id = request.POST.get("user_id")
    trigger_id = request.POST.get("trigger_id")
    report = request.POST.get("text")

    dialog = Dialog(
        title="Report an Incident",
        submit_label="Report",
        elements=[
            Text(
                label="Report",
                name="report",
                placeholder="What's the tl;dr?",
                value=report,
            ),
            TextArea(
                label="Summary",
                name="summary",
                optional=False,
                placeholder="Can you share any more details?",
            ),
            TextArea(
                label="Impact",
                name="impact",
                optional=False,
                placeholder="Who or what might be affected?",
                hint="Think about affected people, systems, and processes",
            ),
            # SelectFromUsers(label="Lead", name="lead", optional=True),
            SelectWithOptions(
                [(s.capitalize(), i) for i, s in Incident.SEVERITIES],
                label="Severity",
                name="severity",
                optional=False,
            ),
            SelectWithOptions(
                [("Yes", "yes"), ("No", "no")],
                label="Send page to pagerduty schedule?",
                name="pdschedule",
                optional=True,
                placeholder="Select whether to page on-call schedule",
            ),
        ],
    )

    logger.info(
        f"Handling Slack slash command for user {user_id}, report {report} - opening dialog"
    )

    dialog.send_open_dialog(INCIDENT_REPORT_DIALOG, trigger_id)
    return HttpResponse()
예제 #3
0
def slash_command(request):
    """
    Handles slash commands from slack
    More details here: https://api.slack.com/slash-commands
    Note: The order the elements are specified is the order they
    appear in the slack dialog

    @param request the request from slack containing the slash command
    @return: return a HTTP response to indicate the request was handled
    """

    user_id = request.POST.get("user_id")
    trigger_id = request.POST.get("trigger_id")
    channel_id = request.POST.get("channel_id")

    text = request.POST.get("text").split(" ")
    command_name = text.pop(0)
    message = " ".join(text)

    if command_name == INCIDENT_CREATE_SLUG:
        name = get_user_profile(user_id)["name"]

        dialog = Dialog(
            title="Report an Incident",
            submit_label="Report",
            elements=[
                Text(
                    label="Title",
                    name="report",
                    placeholder="What's happened, in a sentence?",
                    value=message,
                )
            ],
        )

        if hasattr(settings, "INCIDENT_REPORT_CHANNEL_ID"):
            dialog.add_element(
                SelectWithOptions(
                    [
                        ("Yes - this is a live incident happening right now", "live"),
                        (
                            "No - this is just a report of something that happened",
                            "report",
                        ),
                    ],
                    label="Is this a live incident?",
                    name="incident_type",
                    optional=False,
                )
            )

        dialog.add_element(
            TextArea(
                label="Summary",
                name="summary",
                optional=True,
                placeholder="Can you share any more details?",
            )
        )

        dialog.add_element(
            TextArea(
                label="Impact",
                name="impact",
                optional=True,
                placeholder="Who or what might be affected?",
                hint="Think about affected people, systems, and processes",
            )
        )

        dialog.add_element(SelectFromUsers(label="Lead", name="lead", optional=True))

        dialog.add_element(
            SelectWithOptions(
                [(s.capitalize(), i) for i, s in Incident.SEVERITIES],
                label="Severity",
                name="severity",
                optional=True,
            )
        )

        dialog.send_open_dialog(INCIDENT_REPORT_DIALOG, trigger_id)
        logger.info(
            f"Handling Slack slash command for user {user_id}, command {command_name} - opening dialog"
        )

    elif command_name not in get_commands():
        settings.SLACK_CLIENT.send_ephemeral_message(
            channel_id,
            user_id,
            get_create_help(),
        )
    else:
        handle_incident_command(
            command_name=command_name,
            message=message,
            user_id=user_id,
            channel_id=channel_id,
            thread_ts=None,
        )

    return HttpResponse()
예제 #4
0
def slash_command(request):
    """
    Handles slash commands from slack
    More details here: https://api.slack.com/slash-commands
    Note: The order the elements are specified is the order they
    appear in the slack dialog

    @param request the request from slack containing the slash command
    @return: return a HTTP response to indicate the request was handled
    """

    user_id = request.POST.get("user_id")
    channel_id = request.POST.get("channel_id")
    trigger_id = request.POST.get("trigger_id")
    report = request.POST.get("text")

    if (
        settings.INCIDENT_REPORT_CHANNEL_ID
        and channel_id != settings.INCIDENT_REPORT_CHANNEL_ID
    ):
        settings.SLACK_CLIENT.send_ephemeral_message(
            channel_id,
            user_id,
            f"Looks like you are trying to report an incident in the wrong "
            f"channel :thinking_face:\n"
            f"The correct place is <#{settings.INCIDENT_REPORT_CHANNEL_ID}>",
        )
        return HttpResponse()

    dialog = Dialog(
        title="Report an Incident",
        submit_label="Report",
        elements=[
            Text(
                label="Title",
                name="report",
                placeholder="What's happened, in a sentence?",
                value=report,
            )
        ],
    )

    if hasattr(settings, "INCIDENT_REPORT_CHANNEL_ID"):
        dialog.add_element(
            SelectWithOptions(
                [
                    ("Yes - this is a live incident happening right now", "live"),
                    ("No - this is just a report of something that happened", "report"),
                ],
                label="Is this a live incident?",
                name="incident_type",
                optional=False,
            )
        )

    dialog.add_element(
        TextArea(
            label="Summary",
            name="summary",
            optional=True,
            placeholder="Can you share any more details?",
        )
    )

    dialog.add_element(
        TextArea(
            label="Impact",
            name="impact",
            optional=True,
            placeholder="Who or what might be affected?",
            hint="Think about affected people, systems, and processes",
        )
    )

    dialog.add_element(SelectFromUsers(label="Lead", name="lead", optional=True))

    dialog.add_element(
        SelectWithOptions(
            [(s.capitalize(), i) for i, s in Incident.SEVERITIES],
            label="Severity",
            name="severity",
            optional=True,
        )
    )

    logger.info(
        f"Handling Slack slash command for user {user_id}, report {report} - opening dialog"
    )

    dialog.send_open_dialog(INCIDENT_REPORT_DIALOG, trigger_id)
    return HttpResponse()
예제 #5
0
def slash_command(request):
    """
    Handles slash commands from slack
    More details here: https://api.slack.com/slash-commands

    @param request the request from slack containing the slash command
    @return: return a HTTP response to indicate the request was handled
    """

    user_id = request.POST.get("user_id")
    trigger_id = request.POST.get("trigger_id")
    report = request.POST.get("text")

    dialog = Dialog(
        title="Report an Incident",
        submit_label="Report",
        elements=[
            Text(
                label="Report",
                name="report",
                placeholder="What's the tl;dr?",
                value=report,
            ),
            TextArea(
                label="Summary",
                name="summary",
                optional=True,
                placeholder="Can you share any more details?",
            ),
            TextArea(
                label="Impact",
                name="impact",
                optional=True,
                placeholder="Who or what might be affected?",
                hint="Think about affected people, systems, and processes",
            ),
            SelectFromUsers(label="Lead", name="lead", optional=True),
            SelectWithOptions(
                [(s.capitalize(), i) for i, s in Incident.SEVERITIES],
                label="Severity",
                name="severity",
                optional=True,
            ),
        ],
    )

    if hasattr(settings, "INCIDENT_REPORT_CHANNEL_ID"):
        dialog.add_element(
            SelectWithOptions(
                [
                    ("Yes - this is a live incident happening right now", "live"),
                    ("No - this is just a report of something that happened", "report"),
                ],
                label="Is this a live incident?",
                name="incident_type",
                optional=False,
            )
        )

    logger.info(
        f"Handling Slack slash command for user {user_id}, report {report} - opening dialog"
    )

    dialog.send_open_dialog(INCIDENT_REPORT_DIALOG, trigger_id)
    return HttpResponse()