def test_add_comment_unexpected_response(self, mock_session):
mock_session.return_value = FakeSession(status_code=404)
ticket = servicenow.ServiceNowTicket(TEST_URL,
TABLE,
ticket_id=TICKET_ID)
t = ticket.add_comment('New comment')
self.assertEqual(t.status, MOCK_RETURN_FAILURE.status)
def test_remove_cc_unexpected_response(self, mock_session):
mock_session.return_value = FakeSession(status_code=404)
ticket = servicenow.ServiceNowTicket(TEST_URL,
TABLE,
ticket_id=TICKET_ID)
t = ticket.remove_cc(['*****@*****.**', '*****@*****.**'])
self.assertEqual(t.status, MOCK_RETURN_FAILURE.status)
def test_edit_unexpected_response(self, mock_session):
mock_session.return_value = FakeSession(status_code=404)
ticket = servicenow.ServiceNowTicket(TEST_URL,
TABLE,
ticket_id=TICKET_ID)
t = ticket.edit(priority='2', impact='2')
self.assertEqual(t.status, MOCK_RETURN_FAILURE.status)
def test_change_status_invalid_state(self, mock_session):
mock_session.return_value = FakeSession()
ticket = servicenow.ServiceNowTicket(TEST_URL,
TABLE,
ticket_id=TICKET_ID)
t = ticket.change_status('Fake')
self.assertEqual(t.error_message, "Invalid state 'fake'")
def test_add_attachment_unexpected_response(self, mock_session, mock_open):
mock_session.return_value = FakeSession(status_code=404)
ticket = servicenow.ServiceNowTicket(TEST_URL,
TABLE,
ticket_id=TICKET_ID)
t = ticket.add_attachment('file_name')
self.assertEqual(t.error_message, '')
def test_add_attachment(self, mock_session, mock_open):
mock_session.return_value = FakeSession()
ticket = servicenow.ServiceNowTicket(TEST_URL,
TABLE,
ticket_id=TICKET_ID)
t = ticket.add_attachment('file_name')
self.assertEqual(t.status, 'Success')
def test_rewrite_cc_unexpected_response(self, mock_session):
mock_session.return_value = FakeSession(status_code=404)
ticket = servicenow.ServiceNowTicket(TEST_URL,
TABLE,
ticket_id=TICKET_ID)
result = ticket.rewrite_cc(['*****@*****.**', '*****@*****.**'])
self.assertEqual(result, False)
def test_change_status_unexpected_response(self, mock_session):
mock_session.return_value = FakeSession(status_code=404)
ticket = servicenow.ServiceNowTicket(TEST_URL,
TABLE,
ticket_id=TICKET_ID)
servicenow.ServiceNowTicket.available_states = MOCK_STATE
t = ticket.change_status('Pending')
self.assertEqual(t.status, MOCK_RETURN_FAILURE.status)
def test_add_attachment_ioerror(self, mock_session):
mock_session.return_value = FakeSession()
ticket = servicenow.ServiceNowTicket(TEST_URL,
TABLE,
ticket_id=TICKET_ID)
t = ticket.add_attachment('file_name')
error_message = 'File file_name not found'
self.assertEqual(t.error_message, error_message)
def test_add_comment(self, mock_session):
mock_session.return_value = FakeSession()
ticket = servicenow.ServiceNowTicket(TEST_URL,
TABLE,
ticket_id=TICKET_ID)
t = ticket.add_comment('New comment')
expected_result = MOCK_RESULT.copy()
expected_result['comments'] = 'New comment'
self.assertDictEqual(t.ticket_content, expected_result)
def test_change_status(self, mock_session):
mock_session.return_value = FakeSession()
ticket = servicenow.ServiceNowTicket(TEST_URL,
TABLE,
ticket_id=TICKET_ID)
t = ticket.change_status('Pending')
expected_result = MOCK_RESULT.copy()
expected_result['state'] = MOCK_STATE['pending']
self.assertDictEqual(t.ticket_content, expected_result)
def test_edit(self, mock_session):
mock_session.return_value = FakeSession()
ticket = servicenow.ServiceNowTicket(TEST_URL,
TABLE,
ticket_id=TICKET_ID)
ticket.edit(priority='2', impact='2')
expected_result = MOCK_RESULT
expected_result.update({'priority': '2', 'impact': '2'})
self.assertEqual(ticket.ticket_content, expected_result)
def test_remove_cc(self, mock_session):
mock_session.return_value = FakeSession()
ticket = servicenow.ServiceNowTicket(TEST_URL,
TABLE,
ticket_id=TICKET_ID)
t = ticket.remove_cc(['*****@*****.**', '*****@*****.**'])
expected_result = MOCK_RESULT.copy()
expected_result['watch_list'] = '*****@*****.**'
self.assertDictEqual(t.ticket_content, expected_result)
def test_add_cc(self, mock_session):
mock_session.return_value = FakeSession()
ticket = servicenow.ServiceNowTicket(TEST_URL,
TABLE,
ticket_id=TICKET_ID)
ticket.add_cc('*****@*****.**')
expected_result = MOCK_RESULT
expected_result.update({'watch_list': '*****@*****.**'})
self.assertEqual(ticket.ticket_content, expected_result)
def test_add_comment(self, mock_session):
mock_session.return_value = FakeSession()
ticket = servicenow.ServiceNowTicket(TEST_URL,
TABLE,
ticket_id=TICKET_ID)
ticket.add_comment('New comment')
expected_result = MOCK_RESULT
expected_result.update({'comments': 'New comment'})
self.assertEqual(ticket.ticket_content, expected_result)
def test_get_ticket_content(self, mock_session):
mock_session.return_value = FakeSession()
ticket = servicenow.ServiceNowTicket(TEST_URL, TABLE)
t = ticket.get_ticket_content(ticket_id=TICKET_ID)
self.assertDictEqual(t.ticket_content, MOCK_RESULT)
def test_create_unexpected_response(self, mock_session):
mock_session.return_value = FakeSession(status_code=404)
ticket = servicenow.ServiceNowTicket(TEST_URL, TABLE)
t = ticket.create(DESCRIPTION, SHORT_DESCRIPTION, CATEGORY, ITEM)
self.assertEqual(t.status, MOCK_RETURN_FAILURE.status)
def test_add_attachment_no_ticket_id(self, mock_session):
mock_session.return_value = FakeSession()
ticket = servicenow.ServiceNowTicket(TEST_URL, TABLE)
t = ticket.add_attachment('file_name')
error_message = 'No ticket ID associated with ticket object. Set ticket ID with set_ticket_id(<ticket_id>)'
self.assertEqual(t.error_message, error_message)
def test_create(self, mock_session):
mock_session.return_value = FakeSession()
ticket = servicenow.ServiceNowTicket(TEST_URL, TABLE)
t = ticket.create(DESCRIPTION, SHORT_DESCRIPTION, CATEGORY, ITEM)
self.assertDictEqual(t.ticket_content, MOCK_RESULT)
def test_get_ticket_content_unexpected_response(self, mock_session):
mock_session.return_value = FakeSession(status_code=404)
ticket = servicenow.ServiceNowTicket(TEST_URL, TABLE)
result = ticket.get_ticket_content(ticket_id=TICKET_ID)
self.assertEqual(result, False)
