def test_handling_message_in_history_is_constant(self):
# SIG-3555 because history is not tracked for the Category model and its
# handling_message. Changing the handling_message will also change the
# history of every Signal that has that Category associated with.
# This test demonstrates the problem.
message_1 = 'MESSAGE 1'
message_2 = 'MESSAGE 2'
cat1 = CategoryFactory.create(name='cat1', handling_message=message_1)
cat2 = CategoryFactory.create(name='cat2')
signal = SignalFactoryValidLocation(category_assignment__category=cat1)
self.sia_read_write_user.user_permissions.add(
Permission.objects.get(codename='sia_can_view_all_categories'))
self.client.force_authenticate(user=self.sia_read_write_user)
# Retrieve signal history before changing the Category handling message.
response = self.client.get(
f'/signals/v1/private/signals/{signal.id}/history' +
'?what=UPDATE_SLA')
self.assertEqual(response.status_code, 200)
response_json = response.json()
self.assertEqual(len(response_json), 1)
self.assertEqual(response_json[0]['description'], message_1)
# Change handling message on category
cat1.handling_message = message_2
cat1.save()
cat1.refresh_from_db()
# Assign different category and then the same again, check handling messages.
Signal.actions.update_category_assignment({'category': cat2}, signal)
signal.refresh_from_db()
Signal.actions.update_category_assignment({'category': cat1}, signal)
response = self.client.get(
f'/signals/v1/private/signals/{signal.id}/history' +
'?what=UPDATE_SLA')
self.assertEqual(response.status_code, 200)
response_json = response.json()
self.assertEqual(len(response_json), 1)
self.assertEqual(response_json[0]['description'], message_1)
# check that the correct handling messages are stored:
category_assignments = list(
CategoryAssignment.objects.filter(
_signal_id=signal.id).order_by('id'))
self.assertEqual(category_assignments[0].stored_handling_message,
message_1)
self.assertEqual(category_assignments[2].stored_handling_message,
message_2)
class TestGenerateOmschrijving(TestCase):
def setUp(self):
self.signal = SignalFactoryValidLocation(
priority__priority=Priority.PRIORITY_HIGH)
def test_generate_omschrijving_urgent(self):
stadsdeel = self.signal.location.stadsdeel
correct = 'SIA-{}.02 URGENT {} {}'.format(
self.signal.pk, SIGMAX_STADSDEEL_MAPPING.get(stadsdeel, 'SD--'),
self.signal.location.short_address_text)
seq_no = '02'
self.assertEqual(_generate_omschrijving(self.signal, seq_no), correct)
def test_generate_omschrijving_no_stadsdeel_urgent(self):
# test that we get SD-- as part of the omschrijving when stadsdeel is missing
self.signal.location.stadsdeel = None
self.signal.location.save()
correct = 'SIA-{}.04 URGENT SD-- {}'.format(
self.signal.pk, self.signal.location.short_address_text)
seq_no = '04'
self.assertEqual(_generate_omschrijving(self.signal, seq_no), correct)
def test_stadsdeel_mapping(self):
# Check that all known STADSDELEN (city districts) have a code for use
# by Sigmax/CityControl.
seq_no = '01'
for short_code, name in STADSDELEN:
self.signal.location.stadsdeel = short_code
self.signal.location.save()
self.signal.refresh_from_db()
self.assertNotRegex(_generate_omschrijving(self.signal, seq_no),
'SD--')
class TestFeedbackFlow(SignalsBaseApiTestCase):
def setUp(self):
# Times for various actions (assumes a 14 day window for feedback).
self.t_now = '2019-04-01 12:00:00'
self.t_creation = '2019-03-01 12:00:00'
self.t_expired = '2019-03-02 12:00:00'
self.t_received = '2019-03-29 12:00:00'
# Setup our test signal and feedback instances
with freeze_time(self.t_creation):
self.reporter = ReporterFactory()
self.signal = SignalFactoryValidLocation(
reporter=self.reporter,
status__state=workflow.AFGEHANDELD,
)
with freeze_time(self.t_now):
self.feedback = FeedbackFactory(
submitted_at=None,
_signal=self.signal,
)
with freeze_time(self.t_expired):
self.feedback_expired = FeedbackFactory(
submitted_at=None,
_signal=self.signal,
)
with freeze_time(self.t_received):
self.feedback_received = FeedbackFactory(
submitted_at=timezone.now() - timedelta(days=5),
_signal=self.signal,
)
# Setup a standard answer that triggers a request to reopen.
self.sa_reopens = StandardAnswerFactory.create(
text='Ik ben niet blij met de afhandeling, duurde te lang.',
is_satisfied=False,
reopens_when_unhappy=True,
)
self.sa_no_sideeffect = StandardAnswerFactory.create(
text='Ik ben niet blij. Blah, blah.',
is_satisfied=False,
reopens_when_unhappy=False,
)
def test_setup(self):
self.assertEqual(Feedback.objects.count(), 3)
def test_404_if_no_feedback_requested(self):
response = self.client.get('/forms/DIT_IS_GEEN_token/')
self.assertEqual(response.status_code, 404)
def test_410_gone_too_late(self):
token = self.feedback_expired.token
with freeze_time(self.t_now):
response = self.client.get('/forms/{}/'.format(token))
self.assertEqual(response.status_code, 410) # faalt!
self.assertEqual(response.json()['detail'], 'too late')
response = self.client.put('/forms/{}/'.format(token), data={})
self.assertEqual(response.status_code, 410)
self.assertEqual(response.json()['detail'], 'too late')
def test_410_gone_filled_out(self):
"""Test that we receive correct HTTP 410 reply when form filled out already"""
token = self.feedback_received.token
with freeze_time(self.t_now):
response = self.client.get('/forms/{}/'.format(token))
self.assertEqual(response.status_code, 410)
self.assertEqual(response.json()['detail'], 'filled out')
response = self.client.put('/forms/{}/'.format(token), data={})
self.assertEqual(response.status_code, 410)
self.assertEqual(response.json()['detail'], 'filled out')
def test_200_if_feedback_requested(self):
"""Test that we receive an empty JSON object HTTP 200 reply."""
token = self.feedback.token
with freeze_time(self.t_now):
response = self.client.get('/forms/{}/'.format(token))
self.assertEqual(response.status_code, 200)
self.assertEqual(response.json(), {})
def test_200_on_submit_feedback(self):
"""Test that the feedback can be PUT once."""
token = self.feedback.token
reason = 'testen is leuk'
explanation = 'ook voor de lunch'
data = {
'is_satisfied': True,
'allows_contact': True,
'text': reason,
'text_area': explanation,
}
with freeze_time(self.t_now):
response = self.client.put(
'/forms/{}/'.format(token),
data=data,
format='json',
)
self.assertEqual(response.status_code, 200)
self.feedback.refresh_from_db()
self.assertEqual(self.feedback.is_satisfied, True)
self.assertEqual(self.feedback.allows_contact, True)
self.assertEqual(self.feedback.text, reason)
def test_400_on_submit_feedback_without_is_satisfied(self):
"""Test that the feedback can be PUT once."""
token = self.feedback.token
reason = 'testen is leuk'
explanation = 'ook voor de lunch'
data = {
'allows_contact': True,
'text': reason,
'text_area': explanation,
}
with freeze_time(self.t_now):
response = self.client.put(
'/forms/{}/'.format(token),
data=data,
format='json',
)
self.assertEqual(response.status_code, 400)
def test_reopen_requested_on_unsatisfied_standard_answer(self):
"""Certain standard answers (in feedback) lead to "reopen requested" state."""
token = self.feedback.token
data = {
'allows_contact': False,
'text': self.sa_reopens.text,
'is_satisfied': False,
}
with freeze_time(self.t_now):
response = self.client.put(
'/forms/{}/'.format(token),
data=data,
format='json',
)
self.assertEqual(response.status_code, 200)
self.signal.refresh_from_db()
self.assertEqual(self.signal.status.state,
workflow.VERZOEK_TOT_HEROPENEN)
def test_reopen_requested_on_unsatisfied_custom_answer(self):
"""All custom unsatisfied answers (in feedback) lead to "reopen requested" state."""
token = self.feedback.token
data = {
'allows_contact': False,
'text': 'MEH, probleem niet opgelost.',
'is_satisfied': False,
}
with freeze_time(self.t_now):
response = self.client.put(
'/forms/{}/'.format(token),
data=data,
format='json',
)
self.assertEqual(response.status_code, 200)
self.signal.refresh_from_db()
self.assertEqual(self.signal.status.state,
workflow.VERZOEK_TOT_HEROPENEN)
def test_no_reopen_requested_on_unsatisfied_and_known_feedback(self):
"""Some negative feedback is explicitly marked not to trigger reopen requested."""
token = self.feedback.token
data = {
'allows_contact': False,
'text': self.sa_no_sideeffect.text,
'is_satisfied': False,
}
with freeze_time(self.t_now):
response = self.client.put(
'/forms/{}/'.format(token),
data=data,
format='json',
)
self.assertEqual(response.status_code, 200)
self.signal.refresh_from_db()
self.assertEqual(self.signal.status.state, workflow.AFGEHANDELD)
def test_no_reopen_requested_when_not_in_state_afgehandeld(self):
"""Only request reopen from AFGEHANDELD state."""
with freeze_time(self.t_now):
# Reopen the test signal (so it is no longer in AFGEHANDELD).
payload = {
'text':
'De melder is niet tevreden blijkt uit feedback. Zo nodig heropenen.',
'state': workflow.HEROPEND,
}
Signal.actions.update_status(payload, self.signal)
# Send feedback that potentially reopens a signal (should not happen in this test).
token = self.feedback.token
data = {
'allows_contact': False,
'text': self.sa_reopens.text,
'is_satisfied': False,
}
response = self.client.put(
'/forms/{}/'.format(token),
data=data,
format='json',
)
self.assertEqual(response.status_code, 200)
# Assert that nothing happened.
self.signal.refresh_from_db()
self.assertEqual(self.signal.status.state, workflow.HEROPEND)
def test_no_reopen_requested_on_positive_feedback(self):
"""Positive feedback should never request a reopen"""
# Create a positive feedback StandardAnswer that could possibly lead to
# the status reopen requested.
sa_positive = StandardAnswerFactory.create(
text='Ik ben blij met de afhandeling.',
is_satisfied=True,
reopens_when_unhappy=True,
)
status_id_before = self.signal.status.id
with freeze_time(self.t_now):
# Send feedback that potentially reopens a signal (should not happen in this test).
token = self.feedback.token
data = {
'allows_contact': False,
'text': sa_positive.text,
'is_satisfied':
True, # should not be able to override, refactor into separate test
}
response = self.client.put(
'/forms/{}/'.format(token),
data=data,
format='json',
)
self.assertEqual(response.status_code, 200)
# Assert that nothing happened.
self.signal.refresh_from_db()
self.assertEqual(self.signal.status.state, workflow.AFGEHANDELD)
self.assertEqual(status_id_before, self.signal.status.id)
