def sdPlusUpdateSupplierRef(self, e):
self.SetStatusText('Updating SR')
username = os.environ.get("USERNAME")
SDPlus.setupLoginParams(username, windowsPassword)
workorderid = self.localRef.GetValue()
ritm = self.ritmNo.GetValue()
status, details = SDPlus.update(workorderid, supplierRef=ritm)
if status:
self.SetStatusText(details['message'])
else:
self.SetStatusText('Fail writing to SDPlus - is windows password right?')
def sdPlusUpdateSupplierRef(self, e):
self.SetStatusText('Updating SR')
username = os.environ.get("USERNAME")
SDPlus.setupLoginParams(username, windowsPassword)
workorderid = self.localRef.GetValue()
ritm = self.ritmNo.GetValue()
status, details = SDPlus.update(workorderid, supplierRef=ritm)
if status:
self.SetStatusText(details['message'])
else:
self.SetStatusText(
'Fail writing to SDPlus - is windows password right?')
def sdPlusAdd(self, e):
self.SetStatusText('Adding call to SDPlus...')
username = os.environ.get("USERNAME")
SDPlus.setupLoginParams(username, windowsPassword)
name = emailAddress[:emailAddress.find('.')].title() + ' ' + emailAddress[emailAddress.find('.')+1:emailAddress.find('@')].title()
status, details = SDPlus.add(
subject=self.choiceCombo.GetValue(),
description='Service Request to ' + self.choiceCombo.GetValue()
+ '\n(SR Number: ' + srDetails[self.choiceCombo.GetSelection()]['srNumber'] + ')'
+ '\n\n' + self.comment.GetValue(),
requester=name,
requesteremail=emailAddress,
technician=name,
technicianemail=emailAddress,
status='Hold - Awaiting Third Party'
)
if status:
self.SetStatusText(details['message'])
self.localRef.SetValue(details['workorderid'])
else:
self.SetStatusText('Fail writing to SDPlus - is windows password right?')
def sdPlusAdd(self, e):
self.SetStatusText('Adding call to SDPlus...')
username = os.environ.get("USERNAME")
SDPlus.setupLoginParams(username, windowsPassword)
name = emailAddress[:emailAddress.find('.')].title(
) + ' ' + emailAddress[emailAddress.find('.') +
1:emailAddress.find('@')].title()
status, details = SDPlus.add(
subject=self.choiceCombo.GetValue(),
description='Service Request to ' + self.choiceCombo.GetValue() +
'\n(SR Number: ' +
srDetails[self.choiceCombo.GetSelection()]['srNumber'] + ')' +
'\n\n' + self.comment.GetValue(),
requester=name,
requesteremail=emailAddress,
technician=name,
technicianemail=emailAddress,
status='Hold - Awaiting Third Party')
if status:
self.SetStatusText(details['message'])
self.localRef.SetValue(details['workorderid'])
else:
self.SetStatusText(
'Fail writing to SDPlus - is windows password right?')
