def landing(request):
"""Customer Care Landing page."""
# Get a redis client
redis = None
try:
redis = redis_client(name='default')
except RedisError as e:
statsd.incr('redis.errror')
log.error('Redis error: %s' % e)
contributor_stats = redis and redis.get(settings.CC_TOP_CONTRIB_CACHE_KEY)
if contributor_stats:
contributor_stats = json.loads(contributor_stats)
statsd.incr('customercare.stats.contributors.hit')
else:
statsd.incr('customercare.stats.contributors.miss')
twitter_user = None
if request.twitter.authed:
try:
credentials = request.twitter.api.verify_credentials()
except (TwythonError, TwythonAuthError):
# Bad oauth token. Create a new session so user re-auths.
request.twitter = twitter.Session()
else:
twitter_user = credentials['screen_name']
yesterday = datetime.now() - timedelta(days=1)
recent_replied_count = _count_answered_tweets(since=yesterday)
return render(
request, 'customercare/landing.html', {
'contributor_stats':
contributor_stats,
'canned_responses':
get_common_replies(request.LANGUAGE_CODE),
'tweets':
_get_tweets(locale=request.LANGUAGE_CODE,
filter='unanswered',
https=request.is_secure()),
'authed':
request.user.is_authenticated() and request.twitter.authed,
'twitter_user':
twitter_user,
'filters':
FILTERS,
'filter':
'unanswered',
'time':
datetime.now(),
'goal':
settings.CC_REPLIES_GOAL,
'recent_replied_count':
recent_replied_count
})
def landing(request):
"""Customer Care Landing page."""
# Get a redis client
redis = None
try:
redis = redis_client(name="default")
except RedisError as e:
log.error("Redis error: %s" % e)
contributor_stats = redis and redis.get(settings.CC_TOP_CONTRIB_CACHE_KEY)
if contributor_stats:
contributor_stats = json.loads(contributor_stats)
twitter_user = None
if request.twitter.authed:
try:
credentials = request.twitter.api.verify_credentials()
except (TwythonError, TwythonAuthError):
# Bad oauth token. Create a new session so user re-auths.
request.twitter = twitter.Session()
else:
twitter_user = credentials["screen_name"]
yesterday = datetime.now() - timedelta(days=1)
recent_replied_count = _count_answered_tweets(since=yesterday)
return render(
request,
"customercare/landing.html",
{
"contributor_stats":
contributor_stats,
"canned_responses":
get_common_replies(request.LANGUAGE_CODE),
"tweets":
_get_tweets(locale=request.LANGUAGE_CODE,
filter="unanswered",
https=request.is_secure()),
"authed":
request.user.is_authenticated and request.twitter.authed,
"twitter_user":
twitter_user,
"filters":
FILTERS,
"filter":
"unanswered",
"time":
datetime.now(),
"goal":
settings.CC_REPLIES_GOAL,
"recent_replied_count":
recent_replied_count,
},
)
def landing(request):
"""Customer Care Landing page."""
# Get a redis client
redis = None
try:
redis = redis_client(name="default")
except RedisError as e:
statsd.incr("redis.errror")
log.error("Redis error: %s" % e)
contributor_stats = redis and redis.get(settings.CC_TOP_CONTRIB_CACHE_KEY)
if contributor_stats:
contributor_stats = json.loads(contributor_stats)
statsd.incr("customercare.stats.contributors.hit")
else:
statsd.incr("customercare.stats.contributors.miss")
twitter_user = None
if request.twitter.authed:
try:
credentials = request.twitter.api.verify_credentials()
except (TwythonError, TwythonAuthError):
# Bad oauth token. Create a new session so user re-auths.
request.twitter = twitter.Session()
else:
twitter_user = credentials["screen_name"]
yesterday = datetime.now() - timedelta(days=1)
recent_replied_count = _count_answered_tweets(since=yesterday)
return render(
request,
"customercare/landing.html",
{
"contributor_stats": contributor_stats,
"canned_responses": get_common_replies(request.LANGUAGE_CODE),
"tweets": _get_tweets(locale=request.LANGUAGE_CODE, filter="unanswered", https=request.is_secure()),
"authed": request.user.is_authenticated() and request.twitter.authed,
"twitter_user": twitter_user,
"filters": FILTERS,
"filter": "unanswered",
"goal": settings.CC_REPLIES_GOAL,
"recent_replied_count": recent_replied_count,
},
)
def landing(request):
"""Customer Care Landing page."""
# Get a redis client
redis = None
try:
redis = redis_client(name='default')
except RedisError as e:
statsd.incr('redis.errror')
log.error('Redis error: %s' % e)
contributor_stats = redis and redis.get(settings.CC_TOP_CONTRIB_CACHE_KEY)
if contributor_stats:
contributor_stats = json.loads(contributor_stats)
statsd.incr('customercare.stats.contributors.hit')
else:
statsd.incr('customercare.stats.contributors.miss')
twitter_user = None
if request.twitter.authed:
try:
credentials = request.twitter.api.verify_credentials()
except (TwythonError, TwythonAuthError):
# Bad oauth token. Create a new session so user re-auths.
request.twitter = twitter.Session()
else:
twitter_user = credentials['screen_name']
yesterday = datetime.now() - timedelta(days=1)
recent_replied_count = _count_answered_tweets(since=yesterday)
return render(request, 'customercare/landing.html', {
'contributor_stats': contributor_stats,
'canned_responses': get_common_replies(request.LANGUAGE_CODE),
'tweets': _get_tweets(locale=request.LANGUAGE_CODE,
filter='unanswered',
https=request.is_secure()),
'authed': request.user.is_authenticated() and request.twitter.authed,
'twitter_user': twitter_user,
'filters': FILTERS,
'filter': 'unanswered',
'time': datetime.now(),
'goal': settings.CC_REPLIES_GOAL,
'recent_replied_count': recent_replied_count})