def send_new_ticket_reminder(ticket, support_plan, notify_email=False):
context = {
'ticket': ticket,
'ticket_link': generate_ticket_url(ticket),
'support_plan': support_plan
}
log_message = 'New Ticket Reminder to Staff Sent, Ticket: {}, Support Plan: {}, Issue Type: {}, Time passed: {}'
log_emails(log_message.format(
ticket.id, support_plan, ticket.issue_type, timezone.now() - ticket.last_updated_at
))
if notify_email:
send_email(
subject_template_name='emails/reminders/new_ticket_reminder_subject.txt',
email_template_name='emails/reminders/new_ticket_reminder.txt',
to_email=settings.RECIPIENT_NEW_NOTIFICATIONS,
context=context,
html_email_template_name='emails/reminders/new_ticket_reminder.html',
bcc=settings.DEFAULT_RECIPIENT_IDLE_TICKET_REMINDERS
)
ticket.last_notification_sent = timezone.now()
ticket.save()
def post(self, request, format=None):
data = request.POST
params_dict = {
"razorpay_order_id": data.get("razorpay_order_id"),
"razorpay_payment_id": data.get("razorpay_payment_id"),
"razorpay_signature": data.get("razorpay_signature")
}
try:
client.utility.verify_payment_signature(params_dict)
except Exception:
return Response(status = status.HTTP_400_BAD_REQUEST)
details = client.order.fetch(data.get("razorpay_order_id"))
donation = Donation()
donation.donor = Donor.objects.get(user=request.user)
donation.recipient = Recipient.objects.get(pk=details['notes']['recipient_id'])
donation.amount = details['amount']
donation.razorpay_order_id = data.get("razorpay_order_id")
donation.razorpay_payment_id = data.get("razorpay_payment_id")
donation.razorpay_signature = data.get("razorpay_signature")
donation.key = details['receipt'].split("#")[0]
donation.save()
message = 'Payment accepted. Unique ID - ' + str(donation.key)
send_email(user.get_full_name(),user.email,message)
return Response({"key":donation.key},status=status.HTTP_200_OK)
def send_idle_ticket_reminder_user(ticket, notify_email=False):
context = {
'ticket': ticket,
'ticket_link': generate_ticket_url(ticket),
'time_passed': format_timedelta(timezone.now() - ticket.date_modified),
'unsubscribe_link': generate_unubscribe_link(ticket),
'close_ticket_link': '{}{}'.format(get_base_url(), reverse('close_ticket', kwargs={'id': ticket.id}))
}
log_message = u'Idle Ticket Reminder to User Sent, Ticket: {}, Recipient: {}, Time passed: {}'
log_emails(log_message.format(ticket.id, ticket.owned_by, timezone.now() - ticket.last_updated_at))
if notify_email:
send_email(
subject_template_name='emails/reminders/idle_ticket_reminder_user_subject.txt',
email_template_name='emails/reminders/idle_ticket_reminder_user.txt',
to_email=ticket.owned_by.email,
context=context,
html_email_template_name='emails/reminders/idle_ticket_reminder_user.html',
bcc=settings.DEFAULT_RECIPIENT_IDLE_TICKET_REMINDERS
)
ticket.last_notification_sent = timezone.now()
ticket.save()
def send_email_admin():
"""
Sends an email to admin whenever someone submits a
new implementation.
"""
message = "There is a new paper submission waiting to be approved."
send_email(message, ADMIN_EMAIL, message)
def order_email(request, email, order_id):
order = Order.objects.get(pk=order_id)
order_details = []
grand_quantity_total = 0
grand_total = 0
for order_detail in order.order_details.all():
grand_quantity_total += order_detail.quantity
grand_total += (order_detail.quantity * order_detail.price)
order_details.append({
"pk": order_detail.pk,
"quantity": order_detail.quantity,
"style": order_detail.style,
"size": order_detail.size,
"description": order_detail.description,
"sku": order_detail.sku,
"price": order_detail.price,
"total": order_detail.quantity * order_detail.price,
})
data_object = {
"image_path": settings.EMAIL_STATIC_URL,
"order": order,
"order_details": order_details,
"grand_total": grand_total,
"grand_quantity_total": grand_quantity_total,
}
email_subject = "Cobian Order"
email_body = make_html_email('emails/order_email', data_object, context_instance=RequestContext(request))
return send_email(email_subject, email_body, email)
def notify_tagged_staff_member(answer, tag_user):
ticket = answer.ticket
encoded= base64.b32encode(str(ticket.id))
context = gather_answer_email_context(answer)
send_email(
subject_template_name='emails/new_answer/new_answer_tagged_staff_member_subject.txt',
email_template_name='emails/new_answer/new_answer_tagged_staff_member.txt',
to_email=To email will go here,
context=context,
html_email_template_name='emails/new_answer/new_answer_tagged_staff_member.html',
from_email = "From Title <"+encoded+ "@your domain on mailgun>"
)
track_sent_emails(
ticket=ticket,
emails=tag_user.email,
alert_type=NEW_ANSWER_TAGGED_STAFF_MEMBER
)
def send_pre_authorized_email(request, warranty):
user_profile = request.user.userprofile
email = user_profile.user.email
emails = [email, warranty.email]
email_subject = "Cobian Warranty Claim"
email_body = make_html_email('emails/warranty_pre_authorized',
{"warranty": warranty},
context_instance=RequestContext(request))
return send_email(email_subject, email_body, emails)
def notify_ticket_assigned(ticket, user):
context = gather_ticket_email_context(ticket)
encoded= base64.b32encode(str(ticket.id))
context['ticket_assigned_by'] = user
context['ticket_assigned_to'] = ticket.assigned_to
context['first_name']=ticket.assigned_to.get_short_name
if ticket.assigned_to != user:
send_email(
subject_template_name='emails/ticket_assigned/ticket_assigned_subject.txt',
email_template_name='emails/ticket_assigned/ticket_assigned.txt',
to_email=ticket.assigned_to.email,
from_email = "From Title <"+encoded+ "@your domain on mailgun>",
context=context,
html_email_template_name='emails/ticket_assigned/ticket_assigned.html'
)
track_sent_emails(
ticket=ticket,
emails=ticket.assigned_to.email,
alert_type=TICKET_ASSIGNED
)
if ticket.assigned_first_time and ticket.owned_by != user and ticket.created_by.is_named:
send_email(
subject_template_name='emails/ticket_assigned/ticket_assigned_to_creator_subject.txt',
email_template_name='emails/ticket_assigned/ticket_assigned_to_creator.txt',
to_email=ticket.owned_by.email,
from_email = "From Title <"+encoded+ "@your domain on mailgun>",
context=context,
html_email_template_name='emails/ticket_assigned/ticket_assigned_to_creator.html'
)
track_sent_emails(
ticket=ticket,
emails=ticket.owned_by.email,
alert_type=TICKET_ASSIGNED_OWNER
)
def register_view(request):
if request.user.is_authenticated:
return redirect(reverse('index'))
next = request.GET.get('next')
form = UserRegisterForm(request.POST or None)
if form.is_valid():
username = form.cleaned_data.get("username")
password = form.cleaned_data.get("password")
email = form.cleaned_data.get("email")
user = form.save(commit=False)
user.set_password(password)
user.save()
subject = "Thank you for registering to NISQ Algorithm Zoo"
message = "You can now login as {} and submit new NISQ algorithm implementations.".format(
username)
send_email(subject, email, message)
new_user = authenticate(username=username, password=password)
if new_user:
login(request, new_user)
if next:
return redirect(next)
else:
return redirect(reverse('index'))
context = {
'form': form,
}
return render(request, 'accounts/register.html', context=context)
def notify_ticket_reopened(ticket, user):
context = gather_ticket_email_context(ticket)
context['ticket_reopened_by'] = user
context['ticket_reopened_by_comp']=user.get_company()
to_emails = test_emails.append(settings.RECIPIENT_NEW_NOTIFICATIONS)
if ticket.assigned_to and ticket.assigned_to != user:
to_emails.append(ticket.assigned_to.email)
send_email(
subject_template_name='emails/new_ticket/ticket_reopened_subject.txt',
email_template_name='emails/new_ticket/ticket_reopened.txt',
to_email=to_emails,
context=context,
html_email_template_name='emails/new_ticket/ticket_reopened.html',
)
track_sent_emails(
ticket=ticket,
emails=to_emails,
alert_type=TICKET_REOPENED
)
def send_new_ticket_reminder_basic(ticket, notify_email=False):
context = {
'ticket': ticket,
'ticket_link': generate_ticket_url(ticket)
}
log_message = 'New Ticket Reminder for community user to Staff Sent, Ticket: {}, Time passed: {}'
log_emails(log_message.format(ticket.id, timezone.now() - ticket.last_updated_at))
if notify_email:
send_email(
subject_template_name='emails/reminders/new_ticket_reminder_basic_subject.txt',
email_template_name='emails/reminders/new_ticket_reminder_basic.txt',
to_email=settings.RECIPIENT_NEW_NOTIFICATIONS,
context=context,
html_email_template_name='emails/reminders/new_ticket_reminder_basic.html',
bcc=settings.DEFAULT_RECIPIENT_IDLE_TICKET_REMINDERS
)
ticket.last_notification_sent = timezone.now()
ticket.save()
def post(self, request, format=None):
data = request.POST
donor_id = data.get("donor_id")
try:
donor = Donor.objects.get(pk = donor_id)
except ObjectDoesNotExist:
return Response(status=status.HTTP_400_BAD_REQUEST)
if donor is not None:
donor_name = donor.user.get_full_name()
donor_email = donor.email
message = 'Dear ' + str(donor_name) + ', \nThanks a lot for your kindness. Your Donation means a lot to us. I promise to return back the amount to you in goods'
email_fun_response = send_email(donor_name, donor_email,message)
if email_fun_response:
return Response(status=status.HTTP_200_OK)
else:
return Response(status=status.HTTP_400_BAD_REQUEST)
else:
return Response(status=status.HTTP_400_BAD_REQUEST)
def notify_new_answer(answer, send_copy=False):
ticket = answer.ticket
encoded= base64.b32encode(str(ticket.id))
context = gather_answer_email_context(answer)
to_emails = []
if answer.created_by != ticket.owned_by and ticket.owned_by.is_active:
to_emails.append(ticket.owned_by.email)
if (ticket.assigned_to and answer.created_by != ticket.assigned_to and
ticket.assigned_to.is_active):
to_emails.append(ticket.assigned_to.email)
if to_emails:
send_email(
subject_template_name='emails/new_answer/new_answer_subject.txt',
email_template_name='emails/new_answer/new_answer.txt',
to_email=to_emails,
from_email = "From Title <"+encoded+ "@your domain on mailgun>",
context=context,
html_email_template_name='emails/new_answer/new_answer.html',
)
track_sent_emails(
ticket=ticket,
emails=to_emails,
alert_type=NEW_ANSWER
)
excluded_subscribers = [answer.created_by.email, ticket.owned_by.email]
if ticket.assigned_to:
excluded_subscribers.append(ticket.assigned_to.email)
ticket_alerts = TicketAlerts.objects.filter(
ticket=answer.ticket, user__is_active=True).exclude(
user__email__in=excluded_subscribers
)
to_emails = [alert.user.email for alert in ticket_alerts]
to_emails = list(set(to_emails))
if ticket.company_association:
company = ticket.company_association
subscribed_company_members = company.named_users.filter(
is_active=True, receive_all_notifications=True).exclude(
email__in=excluded_subscribers)
subscribed_company_members = [user.email for user in subscribed_company_members]
to_emails = list(set(to_emails) | set(subscribed_company_members))
if to_emails:
send_email(
subject_template_name='emails/new_answer/new_answer_subject.txt',
email_template_name='emails/new_answer/new_answer_subscriber.txt',
to_email=to_emails,
from_email = "From Title <"+encoded+ "@your domain on mailgun>",
context=context,
html_email_template_name='emails/new_answer/new_answer_subscriber.html',
)
track_sent_emails(
ticket=ticket,
emails=to_emails,
alert_type=NEW_ANSWER_SUBSCRIBERS
)
if send_copy:
to_emails = [e.strip() for e in answer.send_copy.split(',')]
send_email(
subject_template_name='emails/new_answer/new_answer_copy_subject.txt',
email_template_name='emails/new_answer/new_answer_copy.txt',
to_email=to_emails,
context=context,
html_email_template_name='emails/new_answer/new_answer_copy.html',
from_email = "From Title <"+encoded+ "@your domain on mailgun>"
)
track_sent_emails(
ticket=ticket,
emails=to_emails,
alert_type=NEW_ANSWER_COPY
)
def notify_new_ticket(ticket, send_copy=False):
context = gather_ticket_email_context(ticket)
encoded= base64.b32encode(str(ticket.id))
# test_emails.append(settings.RECIPIENT_NEW_NOTIFICATIONS)
if ticket.created_for:
send_email(
subject_template_name='emails/new_ticket/new_ticket_subject.txt',
email_template_name='emails/new_ticket/new_ticket_for_user.txt',
to_email=ticket.created_for.email,
context=context,
from_email = "From Title <"+encoded+ "@your domain on mailgun>" ,
html_email_template_name='emails/new_ticket/new_ticket_for_user.html'
)
send_email(
subject_template_name='emails/new_ticket/new_ticket_subject.txt',
email_template_name='emails/new_ticket/new_ticket_for_staff.txt',
to_email=test_emails,
context=context,
from_email = "From Title <"+encoded+ "@your domain on mailgun>" ,
html_email_template_name='emails/new_ticket/new_ticket_for_staff.html'
)
track_sent_emails(
ticket=ticket,
alert_type=NEW_TICKET_FOR_USER,
emails=[ticket.created_for.email, test_emails]
)
if ticket.created_for.is_named:
if ticket.created_by.get_company() == 'Gluu':
company_members_creator = []
else:
company_members_creator = ticket.created_by.company_association.named_users.filter(is_active=True, receive_all_notifications=True).exclude(
email=ticket.created_by.email).values_list('email', 'first_name')
all_mambers = []
for member in company_members_creator:
all_mambers.append([member[0], member[1]])
company_members_owner = ticket.created_for.company_association.named_users.filter(is_active=True, receive_all_notifications=True).exclude(
email=ticket.created_for.email).values_list('email', 'first_name')
for member in company_members_owner:
all_mambers.append([member[0], member[1]])
if all_mambers:
for item in all_mambers:
context['named_user_name'] = item[1]
send_email(
subject_template_name='emails/new_ticket/new_ticket_subject.txt',
email_template_name='emails/new_ticket/new_ticket_for_named.txt',
to_email=item[0],
from_email = "From Title <"+encoded+ "@your domain on mailgun>",
context=context,
html_email_template_name='emails/new_ticket/new_ticket_for_named.html'
)
track_sent_emails(
ticket=ticket,
emails=item[0],
alert_type=NEW_TICKET_FOR_NAMED
)
else:
if ticket.created_by.is_admin:
send_email(
subject_template_name='emails/new_ticket/new_ticket_subject.txt',
email_template_name='emails/new_ticket/new_ticket_by_staff.txt',
to_email=test_emails,
context=context,
from_email = "From Title <"+encoded+ "@your domain on mailgun>" ,
html_email_template_name='emails/new_ticket/new_ticket_by_staff.html'
)
track_sent_emails(
ticket=ticket,
alert_type=NEW_TICKET_BY_STAFF,
emails=[test_emails]
)
if ticket.created_by.is_basic:
send_email(
subject_template_name='emails/new_ticket/new_ticket_subject.txt',
email_template_name='emails/new_ticket/new_ticket.txt',
to_email='To email will go here',
from_email = "From Title <"+encoded+ "@your domain on mailgun>",
context=context,
html_email_template_name='emails/new_ticket/new_ticket.html'
)
track_sent_emails(
ticket=ticket,
alert_type=NEW_TICKET,
emails=test_emails
)
elif ticket.created_by.is_named:
company = ticket.created_by.company_association
context['ticket_created_by_comp'] = ticket.created_by.company_association.name
send_email(
subject_template_name='emails/new_ticket/new_ticket_subject.txt',
email_template_name='emails/new_ticket/new_ticket_by_named.txt',
to_email=test_emails,
from_email = "From Title <"+encoded+ "@your domain on mailgun>",
context=context,
html_email_template_name='emails/new_ticket/new_ticket_by_named.html'
)
track_sent_emails(
ticket=ticket,
emails=test_emails,
alert_type=NEW_TICKET_BY_NAMED
)
company_members = company.named_users.filter(is_active=True, receive_all_notifications=True).exclude(
email=ticket.created_by.email).values_list('email', 'first_name')
if company_members:
for item in company_members:
context['named_user_name'] = item[1]
send_email(
subject_template_name='emails/new_ticket/new_ticket_subject.txt',
email_template_name='emails/new_ticket/new_ticket_for_named.txt',
from_email = "From Title <"+encoded+ "@your domain on mailgun>",
to_email=item[0],
context=context,
html_email_template_name='emails/new_ticket/new_ticket_for_named.html'
)
track_sent_emails(
ticket=ticket,
emails=item[0],
alert_type=NEW_TICKET_BY_NAMED
)
if send_copy:
to_emails = [e.strip() for e in ticket.send_copy.split(',')]
send_email(
subject_template_name='emails/new_ticket/new_ticket_copy_subject.txt',
email_template_name='emails/new_ticket/new_ticket_copy.txt',
to_email=to_emails,
context=context,
html_email_template_name='emails/new_ticket/new_ticket_copy.html',
from_email = "From Title <"+encoded+ "@your domain on mailgun>"
)
track_sent_emails(
ticket=ticket,
emails=test_emails,
alert_type=NEW_TICKET_COPY
)
