Exemplo n.º 1
0
    def process_ticket_artifact(self, dict_ticket_artifact):
        id_ticket = dict_ticket_artifact["id_ticket"]
        logger.debug("search ticket %s" % id_ticket)
        row_ticket_board = self.get_ticket_board(id_ticket)
        # if ticket exists
        if row_ticket_board:
            user_request = dict_ticket_artifact["modification_user"]
            # update user_request with new value of the artifact's email
            row_ticket_board.user_request = user_request
            row_ticket_board.date_requested = time.time()

        else:
            user_request = dict_ticket_artifact["modification_user"]
            id_environment = self.get_ticket_environment(id_ticket=id_ticket)
            dict_ticket = {"id_ticket": id_ticket, "id_environment": id_environment,
                           "user_request": user_request}
            print "creating ticket_board, id_environment, id_ticket, id_status, date_requested..."
            self.insert_ticket_board(dict_ticket)

        ticket_artifact_dao = TicketArtifactDao(self._controller_dao.get_dict_database())
        ticket_artifact_logging = TicketArtifactLoggingDao(self._controller_dao.get_dict_database())
        cat_artifact_dao = CatArtifactDao(self._controller_dao.get_dict_database())

        ls_artifact = dict_ticket_artifact["artifacts"]
        dict_ticket_artifact["code_base"] = id_ticket
        for code_artifact in ls_artifact:
            id_artifact = cat_artifact_dao.get_id_artifact(code_artifact)

            ticket_artifact_dao.process_ticket_artifact(id_artifact, dict_ticket_artifact)
            ticket_artifact_logging.add(id_artifact, dict_ticket_artifact)

        board_ticket = self.get_dict_board_code(id_ticket)
        return {"result": "OK", "board_ticket": board_ticket}
Exemplo n.º 2
0
    def process_ticket_db(self, dict_branch, id_branch_rep):
        list_board_ticket = []
        try:
            for id_ticket in dict_branch:

                ls_artifact = dict_branch[id_ticket]
                if len(ls_artifact) > 0:
                    logger.debug("search ticket %s" % id_ticket)
                    row_ticket_board = self.get_ticket_board(id_ticket)
                    # if ticket exists
                    if row_ticket_board:
                        # get first dict artifact
                        first_artifact = ls_artifact[0]
                        user_request = first_artifact["email"]
                        # update user_request with new value of the artifact's email
                        row_ticket_board.user_request = user_request
                        row_ticket_board.date_requested = time.time()
                        logger.info("update ticket_board.date_requested")
                        # print "search ticket_artifact by id_artifact, type_tech"
                    else:
                        first_artifact = ls_artifact[0]
                        user_request = first_artifact["email"]
                        id_environment = self.get_ticket_environment(id_ticket=id_ticket, id_branch=id_branch_rep)
                        dict_ticket = {"id_ticket": id_ticket, "id_environment": id_environment,
                                       "user_request": user_request}
                        print "creating ticket_board, id_environment, id_ticket, id_status, date_requested..."
                        self.insert_ticket_board(dict_ticket)

                    ticket_artifact_dao = TicketArtifactDao(self._controller_dao.get_dict_database())
                    ticket_artifact_logging = TicketArtifactLoggingDao(self._controller_dao.get_dict_database())
                    for dict_artifact in ls_artifact:
                        ticket_artifact_dao.process_ticket_artifact(id_ticket, dict_artifact)
                        ticket_artifact_logging.add(id_ticket, dict_artifact)

                    board_ticket = self.get_dict_board_code(id_ticket)
                    list_board_ticket.append(board_ticket)

            self.do_commit()
            return {"result": "OK", "board_ticket": list_board_ticket}
        except lite.Error as e:
            logger.exception(e)
            self._controller_dao.do_rollback()
            return {"result": "ERROR", "description": e.message}