def testListCases(self):
print "---testListCases---"
try:
# create a new case so we know our search will return at least ONE case...\
# get product list for this user
print "===================================================="
print "Getting list of products for this user:"******"===================================================="
self.assertNotEqual(productAry, None)
product = productAry[0]
# get version list for a product
print "Getting list of versions for product: ", product.name
versionAry = product.get_versions()
print "===================================================="
self.assertNotEqual(versionAry, None)
version = versionAry[0]
# create a new case using the API instance maker method
print "Creating a new case..."
case = self.api.im.makeCase(summary='Test Case',
product=product.name,
version=version,
description='This is only a test! (testListCases)',
status='Waiting on Red Hat',
type_='Bug',
suppliedName='Supplied Name',
suppliedPhone='212 123-4567',
suppliedEmail='*****@*****.**',
severity='3 (Normal)')
print "Which look like this:"
print case.toXml()
# add new case to strata
print "===================================================="
print "Adding our new case..."
self.api.cases.add(case)
# get newly created case
print "===================================================="
print "Getting the new case we just added..."
case = self.api.cases.get(case.get_caseNumber())
# search for cases
print "===================================================="
print "Searching for cases..."
caseAry = self.api.cases.list(includeClosed=False)
self.assertNotEqual(caseAry, None)
print "----------------------------"
print "Cases Found: ", len(caseAry)
print "----------------------------"
# make sure there are no duplicates, if feasible
if len(caseAry) < 5000:
print "===================================================="
print "Checking for duplicate cases..."
caseSet = set()
for case in caseAry:
caseSet.add(case.caseNumber)
if len(caseAry) != len(caseSet):
print "There was a duplicate case returned!"
self.fail()
print "No duplicates found."
except RequestError, re:
self.fail("Unable to connect to support services API. Reason: %s %s" % (re.status, re.reason))
def testUpdateCase(self):
print "---testUpdateCase---"
try:
# get product list for this user
print "===================================================="
print "Getting list of products for this user:"******"===================================================="
print "Get a list of versions for product: ", product1.name
version1Ary = product1.get_versions()
self.assertNotEqual(version1Ary, None)
version1 = version1Ary[0]
print "===================================================="
print "Get a list of versions for product: ", product2.name
version2Ary = product2.get_versions()
self.assertNotEqual(version2Ary, None)
version2 = version2Ary[0]
# create a new case using the API instance maker method
case = self.api.im.makeCase(summary='Test Case',
product=product1.name,
version=version1,
description='This is only a test!',
status='Waiting on Red Hat',
type_='Bug',
suppliedName='Supplied Name',
suppliedPhone='212 123-4567',
suppliedEmail='*****@*****.**',
severity='3 (Normal)')
print "===================================================="
print "Create a new case that looks like this:"
print case.toXml()
# add new case to strata
print "----------------------------------------------------"
self.api.cases.add(case)
# get newly created case
print "===================================================="
print "Get the case we just created..."
case = self.api.cases.get(case.get_caseNumber())
print "----------------------------------------------------"
print "Our new case:"
print case.toXml()
# fields I can change
print "===================================================="
print "Change some fields in the case..."
case.type_ = 'Info'
case.severity = '4 (Low)'
case.status = 'Waiting on Customer'
case.alternateId = 'new alternate ID'
case.product = product2.name
case.version = version2
# case.folder i.e. case group is user dependent so let's skip it for now
print "Our case now looks like this:"
print case.toXml()
print "===================================================="
print "Update the case via strata..."
print case.update()
print "===================================================="
print "Retrieve the updated case..."
case = self.api.cases.get(case.caseNumber)
print "----------------------------------------------------"
print "Updated case looks like this:"
print case.toXml()
# validate fields in new case
print "===================================================="
print "Validate a bunch of stuff..."
self.assertEqual(case.type_, 'Info')
self.assertEqual(case.severity, '4 (Low)')
self.assertEqual(case.status, 'Waiting on Customer')
self.assertEqual(case.alternateId, 'new alternate ID') # can't set during create!
self.assertEqual(case.product, product2.name)
self.assertEqual(case.version, version2)
# these fields should have something in them, but their contents is difficult to predict,
# so just make sure they're not empty
self.assertNotEqual(case.id, None)
self.assertNotEqual(case.createdBy, None)
self.assertNotEqual(case.createdDate, None)
self.assertNotEqual(case.lastModifiedBy, None)
self.assertNotEqual(case.lastModifiedDate, None)
self.assertNotEqual(case.accountNumber, None)
self.assertNotEqual(case.contactName, None)
self.assertNotEqual(case.contactSsoUsername, None)
# the following fields should be empty
self.assertEqual(case.component, None)
self.assertEqual(case.reference, None)
self.assertEqual(case.notes, None)
self.assertEqual(case.escalated, False)
# clean up after ourselves
print "Everything looks good, so close the case we opened..."
case.status = 'Closed'
case.update();
except RequestError, re:
self.fail("Unable to connect to support services API. Reason: %s %s" % (re.status, re.reason))