def processInput(self, request):
stop = False
response = []
print '%s%s%s' % (settings.color.RED, request.args,
settings.color.ENDC)
button = request.args.get('button')
transactionId = request.args.get('transactionId')
description = request.args.get('description')
try:
button = button[0]
ticketId = transactionId[0]
description = description[0]
except:
button = ''
ticketId = ''
description = ''
self.htmlResult = ''
if button == 'Create ticket':
if not re.match('^[\w-]+$', ticketId):
stop = True
response.append('Non-alphanumeric transactionId entered')
if not stop:
ticket = ticketsModule.getById(ticketId)
if ticket:
stop = True
response.append('Ticket already exists')
else:
response.append('Ticket created')
activeUser = sessions.manager.getUserId(request)
ticket = ticketsModule.create(ticketId, 1, activeUser)
ticketSignature = str(ticket[2])
self.htmlResult += '<table>'
self.htmlResult += '<tr>'
self.htmlResult += '<td align = "center">Please ask your customer to rate this transaction at the link below</td>'
self.htmlResult += '</tr>'
self.htmlResult += '<tr>'
self.htmlResult += '<td align = center><a href = "ticket?id=%s&sig=%s">%s</a></td>' % (
ticketId, ticketSignature, ticketId)
self.htmlResult += '</tr>'
self.htmlResult += '</table>'
if response:
self.html += '<table>'
if stop:
self.html += '<tr bgcolor="#FF0000"><td>%s</td></tr>' % response
else:
self.html += '<tr bgcolor="#00FF00"><td>%s</td></tr>' % response
self.html += '</table>'
self.html += self.htmlResult
def render(self, request):
html = ''
html += '<html>'
html += '<body>'
html += '<center>'
print '%s%s%s' % (settings.color.RED, request.args, settings.color.ENDC)
getTicketId = request.args.get('id')
getTicketSignature = request.args.get('sig')
try:
getTicketId = getTicketId[0]
except TypeError:
getTicketId = ''
try:
getTicketSignature = getTicketSignature[0]
except TypeError:
getTicketSignature = ''
ticket = ticketsModule.getById(getTicketId)
if ticket:
ticketTimestamp = settings.convertTimestamp(float(ticket[0]))
ticketId = str(ticket[1])
ticketSignature = str(ticket[2])
ticketStatus = ticket[3]
ticketAuthorId = str(ticket[4])
ticketAuthorName = quickAccess.lookupName(ticketAuthorId)
html += '<table>'
html += '<tr>'
html += '<td align="center"><a href = "%s">%s</a></td>' % ('./', 'home')
html += '</tr>'
html += '</table>'
html += '<table>'
if ticketStatus == 0:
html += '<tr bgcolor="#00FF00">'
html += '<td align="center"><h1>Closed Ticket</h1></td>'
html += '</tr>'
if ticketStatus == 1:
html += '<tr bgcolor="#FF0000">'
html += '<td align="center"><h1>Open Ticket</h1></td>'
html += '</tr>'
html += '<tr>'
html += '<td align="center"><b>Details<b></td>'
html += '</tr>'
html += '<tr>'
html += '<td align="center">Date created: %s</td>' % ticketTimestamp
html += '</tr>'
html += '<tr>'
html += '<td align="center">Id: %s</a></td>' % ticketId
html += '</tr>'
html += '<tr>'
html += '<td align="center">Author: <a href ="%s">%s</a></td>' % ('user?id=%s' % ticketAuthorId, ticketAuthorName)
html += '</tr>'
if ticketSignature == getTicketSignature:
html += '<tr>'
html += '<td align="center">Signature: %s</a></td>' % ticketSignature
html += '</tr>'
html += '<tr>'
html += '<td align="center"><h2>Register and start receiving feedback today!</h2></td>'
html += '</tr>'
html += '</table>'
print ticketSignature, type(ticketSignature)
print getTicketSignature, type(getTicketSignature)
if ticketSignature == getTicketSignature:
html += '<table>'
html += '<tr>'
html += '<td align="center"><b>Instructions</b></td>'
html += '</tr>'
html += '<tr>'
html += '<td align="center">Please verify transaction detals</td>'
html += '</tr>'
html += '<tr>'
html += '<td align="center">Please choose one (Good, Neutral, Bad)</td>'
html += '</tr>'
html += '<tr>'
html += '<td align="center">Please report any misconduct</td>'
html += '</tr>'
html += '</table>'
formFeedback.reset()
formFeedback.processInput(request)
html += formFeedback.html
else:
html += '<table>'
html += '<tr>'
html += '<td bgcolor="#FF0000">'
html += 'Ticket does not exist'
html += '</td>'
html += '</tr>'
html += '</table>'
html += '</center>'
html += '</body>'
html += '</html>'
return html
