def _basic_query(self, user_id, start=None, end=None, timestamps=False):
q = self.session.query(TicketCurrentStatus)
q = q.filter_by(handler_id=user_id)
if start is not None:
if timestamps:
start, end = convert_range_to_datetime(start, end)
q = self._range_filter(q, start, end)
return q
def get_delegated_query(self, user_id, start=None, end=None, timestamps=False):
q = self.session.query(TicketCurrentStatus)
q = q.filter_by(changed_by_id=user_id)
if start is not None:
if timestamps:
start, end = convert_range_to_datetime(start, end)
q = self._range_filter(q, start, end)
q = q.filter(TicketCurrentStatus.status != "closed")
q = q.filter(TicketCurrentStatus.handler_id != user_id)
return q
def get_accessible(self, user_id,
start=None, end=None, timestamps=False):
q = self.session.query(CaseCurrentStatus)
q = q.filter(CaseUser.case_id == CaseCurrentStatus.case_id)
q = q.filter(CaseUser.user_id == user_id)
if start is not None:
if timestamps:
start, end = convert_range_to_datetime(start, end)
q = self._range_filter(q, start, end)
q = q.filter(CaseCurrentStatus.status != 'closed')
return q.all()
def get_current_status_range(self, start, end, timestamps=False):
if timestamps:
start, end = convert_range_to_datetime(start, end)
q = self.session.query(CaseCurrentStatus)
q = self._range_filter(q, start, end)
return q.all()
