def unpause_agent_on_queue(self, agent_id, queue_id):
logger.info('Unpausing agent %r on queue %r', agent_id, queue_id)
agent_interface = self._get_agent_interface(agent_id)
if agent_interface:
with session_scope():
queue_name = queue_dao.queue_name(queue_id)
self.agent_executor.unpause_on_queue(agent_interface, queue_name)
def test_add_queue(self):
queue = QueueFeatures()
name = u'àç__-\'"é'
queue.name = name
queue.displayname = name + 'display'
queue.number = '3003'
queue_dao.add_queue(queue)
self.assertTrue(queue.id > 0)
self.assertTrue(queue_dao.queue_name(queue.id) == name)
def subscribe(self, client_connection, queue_id):
queue_name = queue_dao.queue_name(queue_id)
self._cti_groups[queue_name].add(client_connection)
if queue_name in self._cache:
client_connection.send_message(self._cache[queue_name])
def test_queue_name(self):
queue = self._insert_queue('my_queue', 'My Queue')
result = queue_dao.queue_name(queue.id)
self.assertEquals(result, 'my_queue')
def subscribe(self, client_connection, queue_id):
queue_name = queue_dao.queue_name(queue_id)
self._subscriptions[queue_name].add(client_connection)
if queue_name in self._cache:
client_connection.send_message(self._cache[queue_name])
def test_queue_name(self):
queue = self._insert_queue('my_queue', 'My Queue')
result = queue_dao.queue_name(queue.id)
self.assertEquals(result, 'my_queue')
def unpause_agent_on_queue(self, agent_id, queue_id):
logger.info('Unpausing agent %r on queue %r', agent_id, queue_id)
agent_interface = self._get_agent_interface(agent_id)
if agent_interface:
queue_name = queue_dao.queue_name(queue_id)
self.agent_executor.unpause_on_queue(agent_interface, queue_name)
def pause_agent_on_queue(self, agent_id, queue_id):
logger.info('Pausing agent %r on queue %r', agent_id, queue_id)
agent_interface = self._get_agent_interface(agent_id)
if agent_interface:
queue_name = queue_dao.queue_name(queue_id)
self.agent_executor.pause_on_queue(agent_interface, queue_name)