def test_get_remote_data_no_entries(mocker):
"""
Given:
- ServiceNow client
- arguments: id and LastUpdate(set to lower then the modification time).
- ServiceNow ticket
- File and comment entries sent from XSOAR.
When
- running get_remote_data_command.
Then
- The checked entries was not returned.
"""
client = Client(server_url='https://server_url.com/', sc_server_url='sc_server_url', username='******',
password='******', verify=False, fetch_time='fetch_time',
sysparm_query='sysparm_query', sysparm_limit=10, timestamp_field='opened_at',
ticket_type='incident', get_attachments=False, incident_name='description')
args = {'id': 'sys_id', 'lastUpdate': 0}
params = {}
mocker.patch.object(client, 'get', return_value=[RESPONSE_TICKET_MIRROR, RESPONSE_ASSIGNMENT_GROUP])
mocker.patch.object(client, 'get_ticket_attachment_entries', return_value=RESPONSE_MIRROR_FILE_ENTRY_FROM_XSOAR)
mocker.patch.object(client, 'query', return_value=MIRROR_COMMENTS_RESPONSE_FROM_XSOAR)
res = get_remote_data_command(client, args, params)
assert 'This is a comment\n\n Mirrored from Cortex XSOAR' not in res
assert 'test_mirrored_from_xsoar.txt' not in res
def test_get_remote_data(mocker):
"""
Given:
- ServiceNow client
- arguments: id and LastUpdate(set to lower then the modification time).
- ServiceNow ticket
When
- running get_remote_data_command.
Then
- The ticket was updated with the entries.
"""
client = Client(server_url='https://server_url.com/', sc_server_url='sc_server_url', username='******',
password='******', verify=False, fetch_time='fetch_time',
sysparm_query='sysparm_query', sysparm_limit=10, timestamp_field='opened_at',
ticket_type='incident', get_attachments=False, incident_name='description')
args = {'id': 'sys_id', 'lastUpdate': 0}
params = {}
mocker.patch.object(client, 'get', return_value=RESPONSE_TICKET_MIRROR)
mocker.patch.object(client, 'get_ticket_attachments', return_value=RESPONSE_GET_ATTACHMENT)
mocker.patch.object(client, 'get_ticket_attachment_entries', return_value=RESPONSE_MIRROR_FILE_ENTRY)
mocker.patch.object(client, 'query', return_value=MIRROR_COMMENTS_RESPONSE)
mocker.patch.object(client, 'get', return_value=RESPONSE_ASSIGNMENT_GROUP)
res = get_remote_data_command(client, args, params)
assert res[1]['File'] == 'test.txt'
assert res[2]['Contents'] == 'This is a comment'
def test_get_remote_data_closing_incident(mocker):
"""
Given:
- ServiceNow client
- arguments: id and LastUpdate(set to lower then the modification time).
- ServiceNow ticket
When
- running get_remote_data_command.
Then
- The closed_at field exists in the ticket data.
- dbotIncidentClose exists.
- Closed notes exists.
"""
client = Client(server_url='https://server_url.com/', sc_server_url='sc_server_url', username='******',
password='******', verify=False, fetch_time='fetch_time',
sysparm_query='sysparm_query', sysparm_limit=10, timestamp_field='opened_at',
ticket_type='sc_task', get_attachments=False, incident_name='description')
args = {'id': 'sys_id', 'lastUpdate': 0}
params = {'close_incident': True}
mocker.patch.object(client, 'get', return_value=RESPONSE_CLOSING_TICKET_MIRROR)
mocker.patch.object(client, 'get_ticket_attachment_entries', return_value=[])
mocker.patch.object(client, 'query', return_value=MIRROR_COMMENTS_RESPONSE)
res = get_remote_data_command(client, args, params)
assert 'closed_at' in res[0]
assert CLOSING_RESPONSE == res[2]['Contents']
