def delete(self):
if self.target == "alert" or self.target == "alerts":
try:
obj = Alert.Alert(self.id)
obj.delete_alert()
self.populate(200, "OK")
except Exception, e:
self.populate(1502, e.__str__())
return
def GET(self, name):
d = web.input()
logging.info("Receiving an alert\n%s" % (d))
if d.subject:
d.subject = urllib.unquote_plus(d.subject)
else:
return "No subject. -s is required on sending a oncall message"
if d.message:
d.message = urllib.unquote_plus(d.message)
else:
return "No message. -m is required on sending a oncall message"
if d.passwd:
d.passwd = urllib.unquote_plus(d.passwd)
if d.team:
d.team = urllib.unquote_plus(d.team)
else:
d.team = "default"
try:
#check for security password if configured to do so
goAhead = True
if "security_passwd" in conf:
if d.passwd == conf['security_passwd']:
goAhead = True
else:
goAhead = False
if goAhead == True:
isNewAlert = True
# check to see if this alert is a new one
for a in Alert.fresh_alerts():
if a.subject == d.subject and a.message == d.message and a.team == d.team:
isNewAlert = False
if isNewAlert == True:
# save new alert to the db
newalert = Alert.Alert()
newalert.subject = d.subject
newalert.message = d.message
newalert.team = d.team
newalert.send_alert()
return "OK:\n" + newalert.print_alert()
else:
return "Not authorized"
except Exception, e:
logging.error(e.__str__())
return e.__str__()
def edit(self):
if self.id == None:
self.populate(1699,
"Invalid API edit call: Missing valid id parameter")
return
if self.target == "alert" or self.target == "alerts":
try:
obj = Alert.Alert(self.id)
if self.ack == 1 or self.ack == True or self.ack.lower(
) == "true":
obj.ack_alert(self.user_id)
if self.ack == 0 or self.ack == False or self.ack.lower(
) == "false":
obj.ack = 0
obj.save_alert()
self.populate(200, "OK")
except Exception, e:
self.populate(1602, e.__str__())
return
def create(self):
if self.target == "alert" or self.target == "alerts":
if self.subject:
self.subject = urllib.unquote_plus(self.subject)
else:
self.populate(1201, "No subject in alert creation")
return
if self.message:
self.message = urllib.unquote_plus(self.message)
else:
self.populate(1202, "No message in alert creation")
return
if self.team:
self.team = urllib.unquote_plus(self.team)
else:
self.team = "default"
# check to see if this alert is a new one
isNewAlert = True
for a in Alert.fresh_alerts():
if a.subject == self.subject and a.message == self.message and a.team == self.team:
isNewAlert = False
if isNewAlert == True:
# save new alert to the db
newalert = Alert.Alert()
newalert.subject = self.subject
newalert.message = self.message
newalert.team = self.team
newalert.send_alert()
self.populate(200, "OK")
else:
self.populate(200, "OK", json.dumps("Repeat alert"))
elif self.target == "user" or self.target == "users":
if self.name == None or len(self.name) <= 0:
self.populate(1301, "No name parameter given in user creation")
return
if self.email == None or len(
self.email) <= 0 or "@" not in self.email:
self.populate(
1302,
"No or invalid email parameter given in user creation")
return
if self.phone == None or len(
self.phone) != 12 or self.phone.startswith("+"):
if self.state != 9:
self.populate(
1303,
"No or invalid phone number parameter given in user creation"
)
return
if self.state == None or isinstance(self.state, int):
self.state = 0
if self.team == None: self.team = "default"
newuser = User.User()
newuser.name = self.name
newuser.email = self.email
newuser.phone = self.phone
newuser.state = self.state
newuser.team = self.team
newuser.save_user()
if newuser.state != 9:
valid_code = twilio.validate_phone(newuser)
if valid_code == False:
self.populate(
1401,
"Unable to get a validation code for new phone number")
return
elif valid_code == True:
self.populate(
1402, "Phone has already been verified with Twilio")
return
else:
self.populate(1400, "Validation Code: %s" % (valid_code))
else:
self.populate(200, "OK")
return
else:
self.populate(
1101,
"Invalid API create call: Missing valid target parameter")
return
def POST(self, name):
d = web.input(init="true", Digits=0)
logging.info("Receiving phone call\n%s" % (d))
web.header('Content-Type', 'text/xml')
r = twilio.twiml.Response()
# the message to say when a timeout occurs
timeout_msg = "Sorry, didn't get any input from you. Goodbye."
# check if this call was initialized by sending an alert
if name == "alert":
# the digit options to press
digitOpts = '''
Press 1 to hear the message.
Press 2 to acknowledge this alert.
'''
receiver = User.get_user_by_phone(d.To)
alert = Alert.Alert(d.alert_id)
# check if this is the first interaction for this call session
if d.init.lower() == "true":
with r.gather(
action="%s:%s/call/alert?alert_id=%s&init=false" %
(conf['server_address'], conf['port'], alert.id),
timeout=conf['call_timeout'],
method="POST",
numDigits="1") as g:
g.say(
'''Hello %s, a message from Oncall. An alert has been issued with subject "%s". %s.'''
% (receiver.name, alert.subject, digitOpts))
r.say(timeout_msg)
else:
if int(d.Digits) == 1:
with r.gather(
action="%s:%s/call/alert?alert_id=%s&init=false" %
(conf['server_address'], conf['port'], alert.id),
timeout="30",
method="POST",
numDigits="1") as g:
g.say('''%s. %s''' % (alert.message, digitOpts))
r.say(timeout_msg)
elif int(d.Digits) == 2:
if alert.ack_alert(receiver):
r.say(
"The alert has been acknowledged. Thank you and goodbye."
)
r.redirect(
url="%s:%s/call/alert?alert_id=%s&init=false" %
(conf['server_address'], conf['port'], alert.id))
else:
r.say(
"Sorry, failed to acknowledge the alert. Please try it via SMS"
)
r.redirect(
url="%s:%s/call/alert?alert_id=%s&init=false" %
(conf['server_address'], conf['port'], alert.id))
elif d.Digits == 0:
with r.gather(
action="%s:%s/call/alert?alert_id=%s&init=false" %
(conf['server_address'], conf['port'], alert.id),
timeout="30",
method="POST",
numDigits="1") as g:
g.say('''%s''' % (digitOpts))
r.say(timeout_msg)
else:
r.say(
"Sorry, didn't understand the digits you entered. Goodbye"
)
else:
requester = User.get_user_by_phone(d.From)
# get the team that is associate with this phone number the user called
team = twilio.twil_reverse_phone_num(d.To)
# if caller is not a oncall user or they are, but calling a different team then they are in
if requester == False or requester.team != team:
if team == '':
r.say(
"Sorry, The phone number you called is not associated with any team. Please contact you system administrator for help."
)
else:
# get the first user on call and forward the call to them
oncall_users = User.sort_by_state(User.on_call(team))
if len(oncall_users) > 0:
foundOncallUser = False
for userlist in oncall_users:
for u in userlist:
r.say("Calling %s." % u.name)
r.dial(number=u.phone)
foundOncallUser = True
break
if foundOncalluser == True: break
else:
r.say(
"Sorry, currently there is no one on call for %s. Please try again later."
% team)
else:
# the caller is calling the same team phone number as the team that they are on
# check if d.Digits is the default value (meaning, either the caller hasn't pushed a button and this is the beginning of the call, or they hit 0 to start over
if int(d.Digits) == 0:
if d.init.lower() == "true":
if requester.state > 0 and requester.state < 9:
oncall_status = "You are currently on call in spot %s" % (
requester.state)
else:
oncall_users = User.sort_by_state(
User.on_call(requester.team))
if len(oncall_users) > 0:
for userlist in oncall_users:
for u in userlist:
oncall_status = "Currenty, %s is on call" % (
u.name)
else:
oncall_status = "Currenty, no one is on call"
with r.gather(action="%s:%s/call/event?init=false" %
(conf['server_address'], conf['port']),
timeout=conf['call_timeout'],
method="POST",
numDigits="1") as g:
g.say(
'''Hello %s. %s. Press 1 if you want to hear the present status of alerts. Press 2 to acknowledge the last alert sent to you. Press 3 to conference call everyone on call into this call.'''
% (requester.name, oncall_status))
else:
with r.gather(action="%s:%s/call/event?init=false" %
(conf['server_address'], conf['port']),
timeout=conf['call_timeout'],
method="POST",
numDigits="1") as g:
g.say(
'''Press 1 if you want to hear the present status of alerts. Press 2 to acknowledge the last alert sent to you. Press 3 to conference call everyone on call into this call.'''
)
r.say(timeout_msg)
elif int(d.Digits) == 1:
# getting the status of alerts
r.say(oncall.run("alert status -f " + requester.phone))
r.redirect(url="%s:%s/call/event?init=false" %
(conf['server_address'], conf['port']))
elif int(d.Digits) == 2:
# acking the last alert sent to the user calling
r.say(oncall.run("alert ack -f " + requester.phone))
r.redirect(url="%s:%s/call/event?init=false" %
(conf['server_address'], conf['port']))
elif int(d.Digits) == 3:
# calling the other users on call
oncall_users_raw = User.on_call(requester.team)
for user in oncall_users_raw:
if user.phone == requester.phone: continue
r.say("Calling %s." % user.name)
r.dial(number=user.phone)
else:
r.say(
"Sorry, number you pressed is not valid. Please try again."
)
return r