def handle_complaint(ses_message):
recipient_email = remove_emails_from_complaint(ses_message)[0]
current_app.logger.info("Complaint from SES: \n{}".format(ses_message))
try:
reference = ses_message['mail']['messageId']
except KeyError as e:
current_app.logger.exception(
"Complaint from SES failed to get reference from message", e)
return
notification = dao_get_notification_history_by_reference(reference)
ses_complaint = ses_message.get('complaint', None)
complaint = Complaint(
notification_id=notification.id,
service_id=notification.service_id,
# TODO: this ID is unique, we should make it a unique index so we don't
# store duplicate complaints.
# See https://docs.aws.amazon.com/ses/latest/DeveloperGuide/notification-contents.html#complaint-object
ses_feedback_id=ses_complaint.get('feedbackId', None)
if ses_complaint else None,
complaint_type=ses_complaint.get('complaintFeedbackType', None)
if ses_complaint else None,
complaint_date=ses_complaint.get('timestamp', None)
if ses_complaint else None)
save_complaint(complaint)
return complaint, notification, recipient_email
def handle_complaint(ses_message):
recipient_email = remove_emails_from_complaint(ses_message)[0]
current_app.logger.info("Complaint from SES: \n{}".format(
json.dumps(ses_message).replace("{", "(").replace("}", ")")))
try:
reference = ses_message["mail"]["messageId"]
except KeyError as e:
current_app.logger.exception(
"Complaint from SES failed to get reference from message", e)
return
notification = dao_get_notification_history_by_reference(reference)
ses_complaint = ses_message.get("complaint", None)
complaint = Complaint(
notification_id=notification.id,
service_id=notification.service_id,
ses_feedback_id=ses_complaint.get("feedbackId", None)
if ses_complaint else None,
complaint_type=ses_complaint.get("complaintFeedbackType", None)
if ses_complaint else None,
complaint_date=ses_complaint.get("timestamp", None)
if ses_complaint else None,
)
save_complaint(complaint)
return complaint, notification, recipient_email
def handle_ses_complaint(
ses_message: dict) -> Tuple[Complaint, Notification, str]:
recipient_email = remove_emails_from_complaint(ses_message)[0]
current_app.logger.info("Complaint from SES: \n{}".format(
json.dumps(ses_message).replace('{', '(').replace('}', ')')))
try:
reference = ses_message['mail']['messageId']
except KeyError as e:
current_app.logger.exception(
"Complaint from SES failed to get reference from message", e)
return
notification = dao_get_notification_history_by_reference(reference)
ses_complaint = ses_message.get('complaint', None)
complaint_type = ses_complaint.get('complaintFeedbackType',
None) if ses_complaint else None
if not complaint_type:
current_app.logger.info(
f'Received null complaint type from SES for notification {notification.id}'
)
complaint = Complaint(notification_id=notification.id,
service_id=notification.service_id,
feedback_id=ses_complaint.get('feedbackId', None)
if ses_complaint else None,
complaint_type=complaint_type,
complaint_date=ses_complaint.get('timestamp', None)
if ses_complaint else None)
save_complaint(complaint)
return complaint, notification, recipient_email
def check_billable_units(notification_update):
notification = dao_get_notification_history_by_reference(
notification_update.reference)
if int(notification_update.page_count) != notification.billable_units:
msg = 'Notification with id {} has {} billable_units but DVLA says page count is {}'.format(
notification.id, notification.billable_units,
notification_update.page_count)
try:
raise DVLAException(msg)
except DVLAException:
current_app.logger.exception(msg)
def check_billable_units(notification_update):
try:
# This try except is necessary because in test keys and research mode does not create notification history.
# Otherwise we could just search for the NotificationHistory object
notification = dao_get_notification_by_reference(notification_update.reference)
except NoResultFound:
notification = dao_get_notification_history_by_reference(notification_update.reference)
if int(notification_update.page_count) != notification.billable_units:
msg = 'Notification with id {} had {} billable_units but a page count of {}'.format(
notification.id, notification.billable_units, notification_update.page_count)
current_app.logger.error(msg)
def handle_complaint(ses_message):
recipient_email = remove_emails_from_complaint(ses_message)[0]
current_app.logger.info("Complaint from SES: \n{}".format(ses_message))
try:
reference = ses_message['mail']['messageId']
except KeyError as e:
current_app.logger.exception(
"Complaint from SES failed to get reference from message", e)
return
notification = dao_get_notification_history_by_reference(reference)
ses_complaint = ses_message.get('complaint', None)
complaint = Complaint(
notification_id=notification.id,
service_id=notification.service_id,
ses_feedback_id=ses_complaint.get('feedbackId', None)
if ses_complaint else None,
complaint_type=ses_complaint.get('complaintFeedbackType', None)
if ses_complaint else None,
complaint_date=ses_complaint.get('timestamp', None)
if ses_complaint else None)
save_complaint(complaint)
return complaint, notification, recipient_email
