def serial_u(ticket_id, redirect_to, o_id=None):
''' to update ticket details '''
if is_operator() and not is_office_operator(o_id):
flash('Error: operators are not allowed to access the page ', 'danger')
return redirect(url_for('core.root'))
form = ProcessedTicketForm()
ticket = data.Serial.get(ticket_id)
if not ticket:
flash('Error: wrong entry, something went wrong', 'danger')
return redirect(redirect_to)
if form.validate_on_submit():
ticket.name = form.value.data or ''
ticket.n = not form.printed.data
ticket.status = form.status.data
if ticket.status == TICKET_WAITING:
ticket.p = False
db.session.commit()
flash('Notice: Ticket details updated successfully', 'info')
return redirect(redirect_to)
def operators(t_id):
''' to list operators of an office '''
office = data.Office.query.filter_by(id=t_id).first()
if office is None:
flash('Error: wrong entry, something went wrong', 'danger')
return redirect(url_for('root'))
if is_operator() and not is_office_operator(office.id):
flash('Error: only administrator can access the page', 'danger')
return redirect(url_for('root'))
page = request.args.get('page', 1, type=int)
pagination = data.Operators.query.filter_by(office_id=t_id)\
.paginate(page, per_page=10, error_out=False)
return render_template('operators.html',
page_title=str(office.name) + ' operators',
len=len,
offices=data.Office.query,
pagination=pagination,
usersp=pagination.items,
serial=data.Serial.query,
users=data.User.query,
tasks=data.Task.query,
operators=data.Operators.query,
navbar='#snb1',
dropdown='#dropdown-lvl' + str(t_id),
hash='#to' + str(t_id))
def offices(office, order_by, order_kwargs):
''' view and update an office. '''
if is_operator() and not is_office_operator(office.id):
flash('Error: operators are not allowed to access the page ', 'danger')
return redirect(url_for('core.root'))
form = OfficeForm(current_prefix=office.prefix)
tickets_form = ProcessedTicketForm()
page = request.args.get('page', 1, type=int)
last_ticket_pulled = data.Serial.all_office_tickets(office.id)\
.filter_by(p=True)\
.first()
tickets = data.Serial.all_office_tickets(office.id, order=False)\
.order_by(*data.Serial.ORDERS.get(order_by, []))
pagination = tickets.paginate(page, per_page=10, error_out=False)
office_name = remove_string_noise(form.name.data or '',
lambda s: s.startswith('0'),
lambda s: s[1:]) or None
if form.validate_on_submit():
if not office.is_valid_new_name(office_name):
flash('Error: name is used by another one, choose another name',
'danger')
return redirect(url_for('manage_app.offices', o_id=office.id))
office = data.Office.get(office.id) # NOTE: DB session is lost
office.name = office_name
office.prefix = form.prefix.data.upper()
db.session.commit()
flash('Notice: office has been updated. ', 'info')
return redirect(url_for('manage_app.offices', o_id=office.id))
form.name.data = office.name
form.prefix.data = office.prefix.upper()
return render_template('offices.html',
form=form,
officesp=pagination.items,
pagination=pagination,
page_title='Office : ' + office.prefix +
str(office.name),
o_id=office.id,
ooid=office,
len=len,
serial=tickets,
offices=data.Office.query,
tasks=data.Task,
users=data.User.query,
operators=data.Operators.query,
navbar='#snb1',
dropdown='#dropdown-lvl' + str(office.id),
hash='#t1' + str(office.id),
last_ticket_pulled=last_ticket_pulled,
tickets_form=tickets_form,
**order_kwargs)
def offices(o_id):
''' view and update an office. '''
office = data.Office.get(o_id)
if office is None:
flash('Error: wrong entry, something went wrong', 'danger')
return redirect(url_for('core.root'))
if is_operator() and not is_office_operator(o_id):
flash('Error: operators are not allowed to access the page ', 'danger')
return redirect(url_for('core.root'))
form = forms.Offices_a(upd=office.prefix, defLang=session.get('lang'))
page = request.args.get('page', 1, type=int)
tickets = data.Serial.all_office_tickets(o_id)
last_ticket_pulled = tickets.filter_by(p=True).first()
pagination = tickets.paginate(page, per_page=10, error_out=False)
if form.validate_on_submit():
# NOTE: Check if the office's name is already used
for matching_office in data.Office.query.filter_by(
name=form.name.data):
if matching_office.id != o_id:
flash(
'Error: name is used by another one, choose another name',
'danger')
return redirect(url_for('manage_app.offices', o_id=o_id))
office.name = form.name.data
office.prefix = form.prefix.data.upper()
db.session.commit()
flash('Notice: office has been updated. ', 'info')
return redirect(url_for('manage_app.offices', o_id=o_id))
form.name.data = office.name
form.prefix.data = office.prefix.upper()
return render_template('offices.html',
form=form,
officesp=pagination.items,
pagination=pagination,
page_title='Office : ' + office.prefix +
str(office.name),
o_id=o_id,
ooid=office,
len=len,
serial=tickets,
offices=data.Office.query,
tasks=data.Task.query,
users=data.User.query,
operators=data.Operators.query,
navbar='#snb1',
dropdown='#dropdown-lvl' + str(o_id),
hash='#t1' + str(o_id),
last_ticket_pulled=last_ticket_pulled)
def task_a(o_id):
''' to add a task '''
form = forms.Task_a(session.get('lang'))
office = data.Office.get(o_id)
if office is None:
flash('Error: wrong entry, something went wrong', 'danger')
return redirect(url_for('core.root'))
if is_operator() and not is_office_operator(office.id):
flash('Error: operators are not allowed to access the page ', 'danger')
return redirect(url_for('core.root'))
if form.validate_on_submit():
if data.Task.query.filter_by(name=form.name.data).first() is not None:
flash('Error: name is used by another one, choose another name',
'danger')
return redirect(url_for('manage_app.task_a', o_id=o_id))
task = data.Task(form.name.data)
db.session.add(task)
db.session.commit()
if office.id not in ids(task.offices):
task.offices.append(office)
db.session.commit()
initial_ticket = data.Serial.query.filter_by(task_id=task.id,
office_id=o_id,
number=100)\
.first()
if not initial_ticket:
db.session.add(
data.Serial(office_id=task.offices[0].id,
task_id=task.id,
p=True))
db.session.commit()
flash('Notice: New task been added.', 'info')
return redirect(url_for('manage_app.offices', o_id=o_id))
return render_template(
'task_add.html',
form=form,
offices=data.Office.query,
serial=data.Serial.query.filter(data.Serial.number != 100),
tasks=data.Task.query,
operators=data.Operators.query,
navbar='#snb1',
common=False,
dropdown='#dropdown-lvl' + str(o_id),
hash='#t3' + str(o_id),
page_title='Add new task')
def pull(o_id=None, ofc_id=None):
''' pull ticket for specific task and office or globally. '''
def operators_not_allowed():
flash('Error: operators are not allowed to access the page ', 'danger')
return redirect(url_for('core.root'))
task = data.Task.get(o_id)
office = data.Office.get(ofc_id)
strict_pulling = data.Settings.get().strict_pulling
global_pull = not bool(o_id and ofc_id)
general_redirection = redirect(
url_for('manage_app.all_offices') if global_pull else url_for(
'manage_app.task', ofc_id=ofc_id, o_id=o_id))
if global_pull:
if is_operator():
return operators_not_allowed()
else:
if not task:
flash('Error: wrong entry, something went wrong', 'danger')
return redirect(url_for('core.root'))
if is_operator() and not (is_office_operator(ofc_id) if strict_pulling
else is_common_task_operator(task.id)):
return operators_not_allowed()
next_tickets = data.Serial.query.filter(data.Serial.number != 100,
data.Serial.p != True,
data.Serial.on_hold == False)
next_ticket = None
if not global_pull:
next_ticket = next_tickets.filter(data.Serial.task_id == task.id)
if strict_pulling:
next_ticket = next_ticket.filter(
data.Serial.office_id == office.id)
next_ticket = (next_tickets if global_pull else next_ticket)\
.order_by(data.Serial.timestamp)\
.first()
if not next_ticket:
flash('Error: no tickets left to pull from ..', 'danger')
return general_redirection
office = office or data.Office.get(next_ticket.office_id)
task = task or data.Task.get(next_ticket.task_id)
next_ticket.pull(office.id)
flash('Notice: Ticket has been pulled ..', 'info')
return general_redirection
def on_hold(ticket, redirect_to):
ticket = data.Serial.get(ticket.id)
strict_pulling = data.Settings.get().strict_pulling
if is_operator() and not (is_office_operator(ticket.office_id)
if strict_pulling else is_common_task_operator(
ticket.task_id)):
flash('Error: operators are not allowed to access the page ', 'danger')
return redirect(url_for('core.root'))
ticket.toggle_on_hold()
flash('Notice: On-hold status has changed successfully', 'info')
return redirect(redirect_to)
def serial_r(o_id):
''' reset by removing tickets of a given office. '''
office = data.Office.get(o_id)
if is_operator() and not is_office_operator(o_id):
flash('Error: operators are not allowed to access the page ', 'danger')
return redirect(url_for('core.root'))
if not office.tickets.first():
flash('Error: the office is already resetted', 'danger')
return redirect(url_for('manage_app.offices', o_id=o_id))
office.tickets.delete()
db.session.commit()
flash('Notice: office has been resetted. ..', 'info')
return redirect(url_for("manage_app.offices", o_id=o_id))
def on_hold(ticket_id, redirect_to):
ticket = data.Serial.query.filter_by(id=ticket_id).first()
strict_pulling = data.Settings.get().strict_pulling
if not ticket:
flash('Error: wrong entry, something went wrong', 'danger')
return redirect(url_for('core.root'))
if is_operator() and not (is_office_operator(ticket.office_id)
if strict_pulling else is_common_task_operator(
ticket.task_id)):
flash('Error: operators are not allowed to access the page ', 'danger')
return redirect(url_for('core.root'))
ticket.toggle_on_hold()
flash('Notice: On-hold status has changed successfully', 'info')
return redirect(redirect_to)
def pull_unordered(ticket_id, redirect_to, office_id=None):
office = data.Office.get(office_id)
ticket = data.Serial.query.filter_by(id=ticket_id).first()
strict_pulling = data.Settings.get().strict_pulling
if not ticket or ticket.on_hold:
flash('Error: wrong entry, something went wrong', 'danger')
return redirect(url_for('core.root'))
if is_operator() and not (is_office_operator(ticket.office_id)
if strict_pulling else is_common_task_operator(
ticket.task_id)):
flash('Error: operators are not allowed to access the page ', 'danger')
return redirect(url_for('core.root'))
ticket.pull((office or ticket.office).id)
flash('Notice: Ticket has been pulled ..', 'info')
return redirect(redirect_to)
def serial_r(office):
''' reset by removing tickets of a given office. '''
single_row = data.Settings.get().single_row
office = data.Office.get(office.id)
office_redirection = url_for('manage_app.all_offices')\
if single_row else url_for('manage_app.offices', o_id=office.id)
if (is_operator()
and not is_office_operator(office.id)) and not single_row:
flash('Error: operators are not allowed to access the page ', 'danger')
return redirect(url_for('core.root'))
if not office.tickets.first():
flash('Error: the office is already resetted', 'danger')
return redirect(office_redirection)
office.tickets.delete()
db.session.commit()
flash('Notice: office has been resetted. ..', 'info')
return redirect(office_redirection)
def pull(o_id=None, ofc_id=None):
''' pull ticket for specific task and office or globally. '''
def operators_not_allowed():
flash('Error: operators are not allowed to access the page ', 'danger')
return redirect(url_for('core.root'))
strict_pulling = data.Settings.get().strict_pulling
single_row = data.Settings.get().single_row
task = data.Task.get(0 if single_row else o_id)
office = data.Office.get(0 if single_row else ofc_id)
global_pull = not bool(o_id and ofc_id)
general_redirection = redirect(
url_for('manage_app.all_offices') if global_pull or single_row else
url_for('manage_app.task', ofc_id=ofc_id, o_id=o_id))
if global_pull:
if not single_row and is_operator():
return operators_not_allowed()
else:
if not task:
flash('Error: wrong entry, something went wrong', 'danger')
return redirect(url_for('core.root'))
if is_operator() and not (is_office_operator(ofc_id) if strict_pulling
else is_common_task_operator(task.id)):
return operators_not_allowed()
next_ticket = data.Serial.get_next_ticket(task_id=o_id, office_id=ofc_id)
if not next_ticket:
flash('Error: no tickets left to pull from ..', 'danger')
return general_redirection
next_ticket.pull(office and office.id or next_ticket.office_id)
flash('Notice: Ticket has been pulled ..', 'info')
return general_redirection
