import atws
import atws.monkeypatch.attributes
from slackbot.bot import respond_to
from slackbot.bot import listen_to
import re
import json
at = atws.connect(username='******',password='******')
@respond_to('(T\d{8}\.\d{4}) assign ([A-Z][a-zA-Z]*) ([A-Z][a-zA-Z]*)')
def assignticket(message, ticket_number, first_name, last_name):
query = atws.Query('Ticket')
query.WHERE('TicketNumber',query.Equals,ticket_number)
ticketnumberquery = at.query(query).fetch_one()
query = atws.Query('Resource')
query.WHERE('FirstName',query.Equals,first_name)
query.WHERE('LastName',query.Equals,last_name)
personquery = at.query(query).fetch_one()
ticketnumberquery.AssignedResourceID = f'{personquery.id}'
ticketnumberquery.AssignedResourceRoleID = '29683465'
ticketnumberquery.update()
attatchments = [{
'fallback': 'Ticket Assigned',
'author_name': 'Ticket Assigned',
def getConnect(self):
at=atws.connect(username=self.name,password=self.pwd)
return at
def getConnect(self, name='',pwd=''):
conn=atws.connect(username=name,password=pwd)
return conn
def test_000_zone_lookup_failure(self):
try:
_ = atws.connect(username='******',
password='******')
except ValueError as e:
assert '[email protected] failed to resolve to a zone' in str(e)
def __init__(self):
"""Init fall"""
self.at = atws.connect(username=config.autoTaskCredentials['username'],
password=config.autoTaskCredentials['password'])
def test_000_zone_lookup_failure(self):
try:
_ = atws.connect(username='******',
password='******')
except ValueError as e:
assert '[email protected] failed to resolve to a zone' in str(e)
def getConnect():
at = atws.connect(username='', password='')
return at
import atws
user = raw_input("Username:"******"Password:")
at = atws.connect(username=user, password=pass, support_file_path='C:\ATWS\TEMP')
query = atws.Query('Ticket')
query.WHERE('id',query.GreaterThan,5667)
testing
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