def change_status_to_read(self, request, queryset):
for ticket in queryset:
if ticket.status == Ticket.NEW_STATUS:
StatusLog.add_log(ticket, request.user, ticket.READ_STATUS)
count = queryset.filter(status=Ticket.NEW_STATUS).update(status=Ticket.READ_STATUS)
if count:
messages.success(request, ungettext(
'Status `read` put %(count)d ticket.',
'Status `read` put %(count)d tickets.',
count) % dict(count=count))
else:
messages.error(request, _('Status `read` can be supplied only by a new tickets.'))
def change_status_to_closed(self, request, queryset):
deny_statuses = [Ticket.CLOSED_STATUS, Ticket.SOLVED_STATUS, Ticket.REOPENED_STATUS]
for ticket in queryset:
if not ticket.status in deny_statuses:
StatusLog.add_log(ticket, request.user, ticket.CLOSED_STATUS)
count = queryset.exclude(status__in=deny_statuses).\
update(status=Ticket.CLOSED_STATUS, closed_at=datetime.now())
if count:
messages.success(request, ungettext(
'Status `closed` put %(count)d ticket.',
'Status `closed` put %(count)d tickets.',
count) % dict(count=count))
else:
messages.error(request, _('Status `closed` can not be put tickets by status '
'%(statuses)s.') % dict(statuses=', '.join(deny_statuses)))
def save_model(self, request, obj, form, change):
if '_ticket_process' in request.POST:
obj.manager = request.user
obj.save()
if 'status' in form.changed_data:
StatusLog.add_log(obj, request.user, obj.status)