def test_stats_number_of_tickets_of_an_user_query_no_mean_time_to_resolve():
list_of_tickets = [
{"owner": "*****@*****.**", "status": "open", "created": "wed jul 15 21:16:50 2015", "resolved": "not set"}
]
response = stats_number_of_tickets_of_an_user(list_of_tickets, "*****@*****.**")
assert response == {
"resolved": 0,
"mean_time_to_resolve": 0,
"open": 1,
"time_worked": 0,
"number_of_interrupted_times": 0,
"number_of_urgent_tickets": 0,
}
def test_stats_number_of_tickets_of_an_user_query_no_mean_time_to_resolve():
list_of_tickets = [{
'owner': '*****@*****.**',
'status': 'open',
'created': 'wed jul 15 21:16:50 2015',
'resolved': 'not set',
}]
response = stats_number_of_tickets_of_an_user(list_of_tickets,
'*****@*****.**')
assert response == {
'resolved': 0,
'mean_time_to_resolve': 0,
'open': 1,
'time_worked': 0,
'number_of_interrupted_times': 0,
'number_of_urgent_tickets': 0,
}
def test_stats_number_of_tickets_of_an_user_query_ok():
list_of_tickets = [{
'owner': '*****@*****.**',
'status': 'resolved',
'created': 'wed jul 15 21:16:50 2015',
'resolved': 'wed jul 15 23:16:00 2015',
'cf.{ditic-interrupted}': '5',
'cf.{ditic-urgent}': 'yes',
}]
response = stats_number_of_tickets_of_an_user(list_of_tickets,
'*****@*****.**')
assert response == {
'resolved': 1,
'mean_time_to_resolve': 119.16666666666667,
'open': 0,
'time_worked': 0,
'number_of_interrupted_times': 5,
'number_of_urgent_tickets': 1,
}
def test_stats_number_of_tickets_of_an_user_query_ok():
list_of_tickets = [
{
"owner": "*****@*****.**",
"status": "resolved",
"created": "wed jul 15 21:16:50 2015",
"resolved": "wed jul 15 23:16:00 2015",
"cf.{ditic-interrupted}": "5",
"cf.{ditic-urgent}": "yes",
}
]
response = stats_number_of_tickets_of_an_user(list_of_tickets, "*****@*****.**")
assert response == {
"resolved": 1,
"mean_time_to_resolve": 119.16666666666667,
"open": 0,
"time_worked": 0,
"number_of_interrupted_times": 5,
"number_of_urgent_tickets": 1,
}
