def search():
start_time = time()
result = create_default_result()
if request.query.o == '' or not user_auth.check_id(request.query.o):
result.update({'message': ''})
return template('auth', result)
if not request.forms.get('search'):
redirect('/?o=%s' % request.query.o)
search = request.forms.get('search')
result.update({'username': user_auth.get_email_from_id(request.query.o)})
result.update({'email': search})
result.update({'username_id': request.query.o})
result.update(search_tickets(
user_auth.get_rt_object_from_email(
user_auth.get_email_from_id(request.query.o)
), search))
# Is there any URGENT ticket?
result.update({'urgent': get_urgent_tickets(rt_object)})
result.update({'summary:': get_summary_info()})
result.update({'time_spent': '%0.2f seconds' % (time() - start_time)})
return template('search', result)
def test_search_tickets_With_result():
rt_object = RTApiMock()
rt_object.set_return([
u'id: ticket/887677',
u'owner: [email protected]',
u'subject: create rt dashboard',
u'status: open',
u'priority: 26',
u'cf.{servico}: csc-gsiic',
u'cf.{is - informatica e sistemas}: dir-inbox',
u'lastupdated: wed jul 15 21:16:50 2015',
])
result = search_tickets(rt_object, '*****@*****.**')
assert result == {
'tickets': {
'07/15': [{
u'status': u'open',
u'priority': u'26',
u'lastupdated': u'wed jul 15 21:16:50 2015',
'auxiliary_date': '07/15',
u'owner': u'*****@*****.**',
u'cf.{is - informatica e sistemas}': u'dir-inbox',
'id': u'887677',
u'cf.{servico}': u'csc-gsiic',
u'subject': u'create rt dashboard'
}]
},
'no_result': False,
'number_tickets': 1,
'email_limit': {
'new': 7,
'open': 1,
'rejected': 7
}
}
def search():
start_time = time()
result = create_default_result()
if request.query.o == '' or not user_auth.check_id(request.query.o):
result.update({'message': ''})
return template('auth', result)
if not request.forms.get('search'):
redirect('/?o=%s' % request.query.o)
search = request.forms.get('search')
result.update({'username': user_auth.get_email_from_id(request.query.o)})
result.update({'email': search})
result.update({'username_id': request.query.o})
result.update(
search_tickets(
user_auth.get_rt_object_from_email(
user_auth.get_email_from_id(request.query.o)), search))
# Is there any URGENT ticket?
result.update({'urgent': get_urgent_tickets(rt_object)})
result.update({'summary:': get_summary_info()})
result.update({'time_spent': '%0.2f seconds' % (time() - start_time)})
return template('search', result)
def search():
start_time = time()
result = create_default_result()
if request.query.o == "" or not user_auth.check_id(request.query.o):
result.update({"message": ""})
return template("auth", result)
if not request.forms.get("search"):
redirect("/?o=%s" % request.query.o)
search = request.forms.get("search")
result.update({"username": user_auth.get_email_from_id(request.query.o)})
result.update({"email": search})
result.update({"username_id": request.query.o})
result.update(
search_tickets(user_auth.get_rt_object_from_email(user_auth.get_email_from_id(request.query.o)), search)
)
# Is there any URGENT ticket?
result.update({"urgent": get_urgent_tickets(rt_object)})
result.update({"time_spent": "%0.2f seconds" % (time() - start_time)})
return template("search", result)
def test_search_tickets_With_result():
rt_object = RTApiMock()
rt_object.set_return([
u'id: ticket/887677',
u'owner: [email protected]',
u'subject: create rt dashboard',
u'status: open',
u'priority: 26',
u'cf.{servico}: csc-gsiic',
u'cf.{is - informatica e sistemas}: dir-inbox',
u'lastupdated: wed jul 15 21:16:50 2015',
])
result = search_tickets(rt_object, '*****@*****.**')
assert result == {
'tickets':
{
'07/15':
[
{
u'status': u'open',
u'priority': u'26',
u'lastupdated': u'wed jul 15 21:16:50 2015',
'auxiliary_date': '07/15',
u'owner': u'*****@*****.**',
u'cf.{is - informatica e sistemas}': u'dir-inbox',
'id': u'887677',
u'cf.{servico}': u'csc-gsiic',
u'subject': u'create rt dashboard'
}
]
},
'no_result': False,
'number_tickets': 1,
'email_limit':
{
'new': 7,
'open': 1,
'rejected': 7
}
}
def search():
start_time = time()
result = create_default_result()
result2 = create_default_result()
result3 = create_default_result()
if request.query.o == '' or not user_auth.check_id(request.query.o):
result.update({'message': ''})
return template('auth', result)
search = request.forms.get('search')
result2.update(
user_tickets_details(
user_auth.get_rt_object_from_email(
user_auth.get_email_from_id(request.query.o)), "inbox"))
result.update(
search_tickets(
user_auth.get_rt_object_from_email(
user_auth.get_email_from_id(request.query.o)), search))
result3.update(
user_tickets_details(
user_auth.get_rt_object_from_email(
user_auth.get_email_from_id(request.query.o)),
user_auth.get_email_from_id(request.query.o)))
# Is there any URGENT ticket?
result3.update({'urgent': get_urgent_tickets(rt_object)})
result3.update({'summary': get_summary_info()})
result3.update({'time_spent': '%0.2f seconds' % (time() - start_time)})
result.update({'username': user_auth.get_email_from_id(request.query.o)})
result.update({'email': search})
result.update({'username_id': request.query.o})
result.update({'summary': get_summary_info()})
result2.update({'urgent': get_urgent_tickets(rt_object)})
result2.update({'summary': get_summary_info()})
result2.update({'time_spent': '%0.2f seconds' % (time() - start_time)})
result.update({'urgent': get_urgent_tickets(rt_object)})
result.update({'time_spent': '%0.2f seconds' % (time() - start_time)})
#Vamos buscar os campos de Tickets de um determinado utilizador e fazemos merge
res2 = result2['tickets']
res3 = result3['tickets']
allTickets = res2.copy()
res2.clear()
lst2 = filterTicketStatus(res3)
lst = refineTicketSearch(allTickets, lst2, search)
ticketsDic = dict()
ticketsDic['tickets'] = lst
return template('search', result, tickets2=ticketsDic)
