def post(self, ticketId):
user = users.get_current_user()
if not user:
self.redirect('/')
comment = Comment()
ticket = TicketService.getById(ticketId)
comment.author = user
comment.ticket = ticket
comment.message = self.request.get('message')
comment.put()
self.redirect('/ticket/' + ticketId)
def get(self, status = '', lang = '', output = 'html'):
self.setLanguage(lang)
self.current_user = users.GetCurrentUser()
if not self.current_user:
return self.toLogin()
else:
self.token = self.request.get('token')
self.ManageAuth()
self.LookupToken()
if self.client.GetAuthSubToken() is None:
return self.toAuthorize()
tickets = [ {
'id': t.key().id(),
'url': '/ticket/%d' % t.key().id(),
'project': t.project,
'summary': t.summary,
'description': t.description,
'status': t.status.name,
'severity': t.severity.name,
'owner': t.author.nickname(),
'solver': t.assignedUser.nickname() if t.assignedUser else '-'
} for t in TicketService.getByStatus(status, 20, self.request.get('order'), self.request.get('orderdir')) ]
statuses = [ {
'id': s.key().id(),
'name': s.name,
} for s in StatusService.getAll() ]
severities = [ {
'id': s.key().id(),
'name': s.name,
} for s in SeverityService.getAll() ]
self.values['tickets'] = tickets
self.values['statuses'] = statuses
self.values['severities'] = severities
self.values['contacts'] = self.GetContacts()
if output == 'html':
self.render('ticket_list.html')
if output == 'xml':
self.render('ticket_list.xml')
elif output == 'json':
json.dump(tickets, self.response.out, indent = 4)
def post(self, ticketId, lang = 'en', output = 'html'):
ticket = TicketService.getById(ticketId)
user = users.get_current_user()
if not user:
self.redirect('/')
self.current_user = users.GetCurrentUser()
if not self.current_user:
return self.toLogin()
else:
self.token = self.request.get('token')
self.ManageAuth()
self.LookupToken()
if self.client.GetAuthSubToken() is None:
return self.toAuthorize()
ticket.author = user
ticket.status = StatusService.getById(self.request.get('status'))
ticket.severity = SeverityService.getById(self.request.get('severity'))
ticket.summary = self.request.get('summary')
ticket.description = self.request.get('description')
if self.request.get('assignedUser'):
if(ticket.assignedUser):
if( ticket.assignedUser.email() != self.request.get('assignedUser') ):
taskUrl = "%s/ticket/%s" % ('http://%s' % HOST_NAME, ticketId)
mail.send_mail(
sender= user.email(),
to= self.request.get('assignedUser'),
subject="Task assigned",
body="""
%s assigned you task %s
link: %s
""" % (user.nickname(),ticket.summary,taskUrl))
ticket.assignedUser = users.User(self.request.get('assignedUser'))
ticket.put()
self.redirect('/ticket/%d' % ticket.key().id())
def get(self, ticketId, lang = 'en', output = 'html'):
self.setLanguage(lang)
self.current_user = users.GetCurrentUser()
if not self.current_user:
return self.toLogin()
else:
self.token = self.request.get('token')
self.ManageAuth()
self.LookupToken()
if self.client.GetAuthSubToken() is None:
return self.toAuthorize()
ticket = TicketService.getById(ticketId)
ticketDict = {
'id': ticket.key().id(),
'project': ticket.project,
'url': '/ticket/%d' % ticket.key().id(),
'summary': ticket.summary,
'description': ticket.description,
'status': ticket.status.name,
'severity': ticket.severity.name,
'owner': ticket.author.nickname(),
'solver': ticket.assignedUser.nickname() if ticket.assignedUser else '-',
'solverEmail': ticket.assignedUser.email() if ticket.assignedUser else ''
}
statuses = [ {
'id': s.key().id(),
'name': s.name,
} for s in StatusService.getAll() ]
severities = [ {
'id': s.key().id(),
'name': s.name,
} for s in SeverityService.getAll() ]
comments = [ {
'author': c.author.nickname(),
'message': c.message,
'date': c.date,
} for c in CommentService.getByTicket(ticketId) ]
contacts = self.GetContacts()
if ticket.assignedUser:
userEmail = ticket.assignedUser.email()
index = [k for k, v in contacts.iteritems() if v == userEmail]
if len(index):
del contacts[index[0]]
contacts['%s (now assigned)' % index[0]] = userEmail
else:
assignedUserName = '******' % (ticket.assignedUser.nickname(), userEmail)
contacts[assignedUserName] = userEmail
self.values['ticket'] = ticketDict
self.values['statuses'] = statuses
self.values['severities'] = severities
self.values['comments'] = comments
self.values['contacts'] = contacts
if output == 'html':
self.render('ticket_detail.html')
if output == 'xml':
self.render('ticket_detail.xml')
elif output == 'json':
json.dump(ticket, self.response.out, indent = 4)