def format_ticket_message(context, message, **kwargs):
if not issubclass(message.__class__, Message):
raise TypeError("{} isn't subclass object of".format(message, Message))
tag_context = {'css_style': '', 'message': message,
'css_class': 'form-row',
'model': message._meta.model_name,
'can_view_report': False}
if 'helpdesk_user' in context:
hu = HelpdeskUser(context['helpdesk_user'])
if hu.is_operator() or hu.is_admin():
tag_context['can_view_report'] = True
if 'css_class' in kwargs:
tag_context.update({'css_class': kwargs['css_class']})
try:
if message.report:
opts = message.report._meta
tag_context.update({'model': opts.model_name,
'css_style': 'text-align: right;',
'view_url': '{}?id={}'.format(
reverse(admin_urlname(opts, 'changelist')),
message.report.pk)})
except ObjectDoesNotExist:
pass
return tag_context
def format_ticket_message(context, message, **kwargs):
if not issubclass(message.__class__, Message):
raise TypeError("{} isn't subclass object of".format(message, Message))
tag_context = {
'css_style': '',
'message': message,
'css_class': 'form-row',
'model': message._meta.model_name,
'can_view_report': False
}
if 'helpdesk_user' in context:
hu = HelpdeskUser(context['helpdesk_user'])
if hu.is_operator() or hu.is_admin():
tag_context['can_view_report'] = True
if 'css_class' in kwargs:
tag_context.update({'css_class': kwargs['css_class']})
try:
if message.report:
opts = message.report._meta
tag_context.update({
'model':
opts.model_name,
'css_style':
'text-align: right;',
'view_url':
'{}?id={}'.format(reverse(admin_urlname(opts, 'changelist')),
message.report.pk)
})
except ObjectDoesNotExist:
pass
return tag_context
def format_ticket_message(context, message, **kwargs):
if not issubclass(message.__class__, Message):
raise TypeError("{} isn't subclass object of".format(message, Message))
tag_context = {
"css_style": "",
"message": message,
"css_class": "form-row",
"model": message._meta.model_name,
"can_view_report": False,
}
if "helpdesk_user" in context:
hu = HelpdeskUser(context["helpdesk_user"])
if hu.is_operator() or hu.is_admin():
tag_context["can_view_report"] = True
if "css_class" in kwargs:
tag_context.update({"css_class": kwargs["css_class"]})
try:
if message.report:
opts = message.report._meta
tag_context.update(
{
"model": opts.model_name,
"css_style": "text-align: right;",
"view_url": "{}?id={}".format(reverse(admin_urlname(opts, "changelist")), message.report.pk),
}
)
except ObjectDoesNotExist:
pass
return tag_context
def test_group_names_property(self, mock_groups):
user = UserFactory()
mock_groups.values_list.return_value = ['g1', 'g2']
hu = HelpdeskUser(user)
group_names = hu.group_names
self.assertEqual(group_names, ['g1', 'g2'])
mock_groups.values_list.assert_called_once_with('name', flat=True)
def rf_with_helpdeskuser(request, rf):
rf.user = None
class HelpdeskUser(object):
def is_requester(self):
return False
def is_operator(self):
return False
def is_admin(self):
return False
rf.user = HelpdeskUser()
return rf
def test_is_requester_return_false(self):
hu = HelpdeskUser(UserFactory())
self.assertFalse(hu.is_requester())
def test_is_admins_return_true(self, mock_settings):
mock_settings.HELPDESK_ADMINS = HELPDESK_ADMINS[0]
hu = HelpdeskUser(
UserFactory(groups=[GroupFactory(name=HELPDESK_ADMINS[0])]))
self.assertTrue(hu.is_admin())
def test_is_operator_return_true(self, mock_settings):
mock_settings.HELPDESK_OPERATORS = HELPDESK_OPERATORS[0]
hu = HelpdeskUser(
UserFactory(groups=[GroupFactory(name=HELPDESK_OPERATORS[0])]))
self.assertTrue(hu.is_operator())
def test_is_requester_return_true(self, mock_settings):
mock_settings.HELPDESK_REQUESTERS = HELPDESK_REQUESTERS[0]
hu = HelpdeskUser(
UserFactory(groups=[GroupFactory(name=HELPDESK_REQUESTERS[0])]))
self.assertTrue(hu.is_requester())
def test_is_admin_return_false(self):
hu = HelpdeskUser(UserFactory())
self.assertFalse(hu.is_admin())
def test_is_requester_return_false(self):
hu = HelpdeskUser(UserFactory())
self.assertFalse(hu.is_requester())
def test_is_admins_return_true(self, mock_settings):
mock_settings.HELPDESK_ADMINS = HELPDESK_ADMINS[0]
hu = HelpdeskUser(UserFactory(
groups=[GroupFactory(name=HELPDESK_ADMINS[0])]))
self.assertTrue(hu.is_admin())
def test_is_operator_return_true(self, mock_settings):
mock_settings.HELPDESK_OPERATORS = HELPDESK_OPERATORS[0]
hu = HelpdeskUser(
UserFactory(groups=[GroupFactory(name=HELPDESK_OPERATORS[0])]))
self.assertTrue(hu.is_operator())
def test_is_requester_return_true(self, mock_settings):
mock_settings.HELPDESK_REQUESTERS = HELPDESK_REQUESTERS[0]
hu = HelpdeskUser(
UserFactory(groups=[GroupFactory(name=HELPDESK_REQUESTERS[0])]))
self.assertTrue(hu.is_requester())
def test_is_admin_return_false(self):
hu = HelpdeskUser(UserFactory())
self.assertFalse(hu.is_admin())