def reset():
print "%s%s %s%s" % (settings.color.RED, __name__, inspect.stack()[0][3], settings.color.ENDC)
try:
shutil.rmtree(ticketsPath)
os.makedirs(ticketsPath)
except OSError:
os.makedirs(ticketsPath)
quickAccess.unload(listFile, [])
def remove(id):
print "%s%s %s%s" % (settings.color.RED, __name__, inspect.stack()[0][3], settings.color.ENDC)
tickets = quickAccess.load(listFile)
ticket = getById(id)
tickets.remove(ticket)
quickAccess.unload(listFile, tickets)
print '%sreturn: %s%s' % (settings.color.YELLOW, ticket, settings.color.ENDC)
return ticket
def remove(ticketId):
print "%s%s %s%s" % (settings.color.RED, __name__, inspect.stack()[0][3], settings.color.ENDC)
comments = quickAccess.load(listFile)
comment = getByTicketId(ticketId)
comments.remove(comment)
quickAccess.unload(listFile, comments)
print '%sreturn: %s%s' % (settings.color.YELLOW, comment, settings.color.ENDC)
return comment
def remove(ticketId):
print "%s%s %s%s" % (settings.color.RED, __name__, inspect.stack()[0][3], settings.color.ENDC)
descriptions = quickAccess.load(listFile)
description = getByTicketId(ticketId)
descriptions.remove(description)
quickAccess.unload(listFile, descriptions)
print '%sreturn: %s%s' % (settings.color.YELLOW, description, settings.color.ENDC)
return description
def create(ticketId, comment):
print "%s%s %s%s" % (settings.color.RED, __name__, inspect.stack()[0][3], settings.color.ENDC)
comments = quickAccess.load(listFile)
timestamp = settings.timestamp()
comment = [ticketId, comment, timestamp]
comments.append(comment)
quickAccess.unload(listFile, comments)
print '%sreturn: %s%s' % (settings.color.YELLOW, comment, settings.color.ENDC)
return comment
def create(ticketId, description):
print "%s%s %s%s" % (settings.color.RED, __name__, inspect.stack()[0][3], settings.color.ENDC)
descriptions = quickAccess.load(listFile)
timestamp = settings.timestamp()
description = [ticketId, description, timestamp]
descriptions.append(description)
quickAccess.unload(listFile, descriptions)
print '%sreturn: %s%s' % (settings.color.YELLOW, description, settings.color.ENDC)
return description
def create(username, password):
print "%s%s %s%s" % (settings.color.RED, __name__, inspect.stack()[0][3], settings.color.ENDC)
users = quickAccess.load(listFile)
userId = len(users)
timestamp = settings.timestamp()
password = encryptor.hashPassword(password)
userId = str(userId)
user = [userId, username, password, timestamp]
users.append(user)
quickAccess.unload(listFile, users)
userFile = '%s/%s.json' % (usersPath, userId)
quickAccess.unload(userFile, [])
print '%sreturn: %s%s' % (settings.color.YELLOW, user, settings.color.ENDC)
return user
def create(id, status, author):
print "%s%s %s%s" % (settings.color.RED, __name__, inspect.stack()[0][3], settings.color.ENDC)
tickets = quickAccess.load(listFile)
timestamp = settings.timestamp()
signature = random.random()
ticket = [timestamp, id, signature, status, author]
tickets.append(ticket)
quickAccess.unload(listFile, tickets)
userFile = '%s/%s.json' % (usersPath, author)
tickets = quickAccess.load(userFile)
tickets.append(ticket)
quickAccess.unload(userFile, tickets)
print '%sreturn: %s%s' % (settings.color.YELLOW, ticket, settings.color.ENDC)
logsModule.createEntry(ticket)
return ticket