def redirect_dest(fallback):
dest = flask.request.args.get('next')
d = flask.session['url_args']
# print(d)
try:
dest_url = flask.url_for(dest, **d)
flask.session.pop('url_args', None)
except Exception as e:
# print(e)
return flask.redirect(fallback)
return flask.redirect(dest_url)
def users():
db = psql_api.PostgresAPI(get_db())
if flask.request.method == 'POST':
fd = flask.request.form
db.exec_query(q_main.ins_user, {
'user_name': fd['username'],
'user_class_id': fd['user-class-select-list'],
'first_name': fd['f_name'],
'last_name': fd['l_name'],
'passkey': fd['password'],
'email': fd['email'],
'phone': fd['phone'],
'create_by': current_user.id
},
one=True)
user_id = db.lod()['user_id']
for ut in fd.getlist('teams-select-list'):
db.exec_query(q_main.ins_teams_assignment, {
'team_id': ut,
'user_id': user_id
})
flask.flash('היוזר נוסף בהצלחה', 'success')
return flask.redirect(flask.url_for('index.users'))
db.exec_query(q_main.get_all_users)
l_users = db.lod()
db.exec_query(q_main.get_all_user_class)
l_user_class = db.lod()
db.exec_query(q_main.get_all_teams)
l_teams = db.lod()
return flask.render_template('users.html',
l_users=l_users,
l_user_class=l_user_class,
l_teams=l_teams)
def setup_hd_categories():
db = psql_api.PostgresAPI(get_db())
if flask.request.method == 'POST':
fd = flask.request.form
db.exec_query(q_hd.ins_ticket_category, {
'parent_id':
0 if int(fd['hd_category_level']) == 1 else
fd['hd_category_parent_id'],
'level':
fd['hd_category_level'],
'category_name':
fd['hd_category_name'],
'sla_days':
fd['hd_category_sla_days']
if int(fd['hd_category_level']) == 3 else 0
},
one=True)
if int(fd['hd_category_level']) == 3:
cat3_id = db.lod()['id']
for ut in fd.getlist('teams-select-list'):
db.exec_query(q_hd.ins_cat3_teams, {
'cat3_id': cat3_id,
'team_id': ut
})
flask.flash('הסיווג נוסף בהצלחה', 'success')
return flask.redirect(flask.url_for('hd.setup_hd_categories'))
db.exec_query(q_hd.get_all_ticket_category)
category_data = db.lod()
db.exec_query(q_main.get_all_teams)
l_teams = db.lod()
return flask.render_template('setup_category.html',
category_data=category_data,
l_teams=l_teams)
def teams():
db = psql_api.PostgresAPI(get_db())
if flask.request.method == 'POST':
fd = flask.request.form
db.exec_query(q_main.ins_team, {
'team_name': fd['team_name'],
'team_desc': fd['team_desc']
})
flask.flash('הקבוצה נפתחה בהצלחה', 'success')
return flask.redirect(flask.url_for('index.teams'))
db.exec_query(q_main.get_all_teams)
l_teams = db.lod()
return flask.render_template('teams.html', l_teams=l_teams)
def open_hd_ticket():
db = psql_api.PostgresAPI(get_db())
if flask.request.method == 'POST':
fd = flask.request.form
db.exec_query(q_hd.ins_ticket, {
'category3id':
fd['hd-cat-3'],
'assign_cust_id':
fd['assign-cust']
if int(fd['assign-cust']) != 0 else current_user.id,
'create_by':
current_user.id
},
one=True)
ticket_id = db.lod()['ticket_id']
db.exec_query(
q_hd.ins_ticket_note, {
'ticket_id': ticket_id,
'ticket_note_id': 1,
'note_text': fd['hd_ticket_note'],
'create_by': current_user.id
})
for i, file in enumerate(
flask.request.files.getlist('hd_ticket_multi_file')):
if file and tools.allowed_file(file.filename):
gen_file_name, file_length, mimetype = tools.save_file(
'hd', file)
db.exec_query(
q_hd.ins_ticket_file, {
'ticket_id': ticket_id,
'file_name': file.filename,
'gen_file_name': gen_file_name,
'mimetype': mimetype,
'file_size': file_length,
'create_by': current_user.id
})
flask.flash('הפניה נפתחה בהצלחה - מספר {}'.format(ticket_id),
'success')
return flask.redirect(flask.url_for('hd.hd_home'))
db.exec_query(q_hd.get_1st_cat)
cat_1_l = db.lod()
db.exec_query(q_hd.get_user_ticket_assign_data,
{'current_user_id': current_user.id})
assign_user_id_l = db.lod()
return flask.render_template('open_ticket.html',
cat_1_l=cat_1_l,
assign_user_id_l=assign_user_id_l)
def logout():
# user_instances.remove(current_user.id)
logout_user()
flask.flash('יצאת בהצלחה', 'success')
return flask.redirect(flask.url_for('index.home'))
def index():
return flask.redirect(flask.url_for('index.home'))