def startRecording():
resp = VoiceResponse()
if 'Digits' in request.values and request.values['Digits'] == '1':
caller = request.values.get("From", None)
slacktext = '{} pressed 1 and should speak in Dutch.'.format(caller)
sc.api_call('chat.postMessage',
channel=slack_channel,
text=slacktext,
username=caller,
icon_emoji=':phone:')
resp.record(max_length=120, play_beep=True, action="/end-call-dutch")
elif 'Digits' in request.values and request.values['Digits'] == '2':
caller = request.values.get("From", None)
slacktext = '{} pressed 2 and should speak in English.'.format(caller)
sc.api_call('chat.postMessage',
channel=slack_channel,
text=slacktext,
username=caller,
icon_emoji=':phone:')
resp.record(max_length=120, play_beep=True, action="/end-call-english")
else:
caller = request.values.get("From", None)
slacktext = '{} punched his phone and should learn to listen.'.format(
caller)
sc.api_call('chat.postMessage',
channel=slack_channel,
text=slacktext,
username=caller,
icon_emoji=':phone:')
resp.say(text['recording'])
resp.gather(num_digits=1, action='/start-recording', timeout=15)
return str(resp)
def voice_question(question):
twiml_response = VoiceResponse()
twiml_response.say(question.body)
twiml_response.say("Please wait for the next question after answering")
# twiml_response.say(VOICE_INSTRUCTIONS[question.kind])
action = save_response_url(question)
if question.kind == Question.TEXT:
# twiml_response.record(
# action=action,
# method='POST',
# max_length=6,
# transcribe=True,
# transcribe_callback=action
# )
twiml_response.gather(
action=action,
method='POST',
input='dtmf speech',
language='en-IN',
hints='Working,capital,amount,companys,current,assets,minus,liabilities, \
Bank,Reconciliation,Statement,prepared,reconcile,balances,cashbook,maintained,concern,periodical,intervals, \
Depreciation,permanent,gradual,continuous,reduction,book,value,fixed',
timeout=10,
# partialResultCallback='https://requestb.in/yyekuoyy'
)
else:
twiml_response.gather(action=action, method='POST')
return twiml_response
def receiveCall():
resp = VoiceResponse()
resp.say("Welcome to Pillar. "
"Please enter your 4 digit verification code and press pound.")
resp.gather(num_digits=4,
action="https://pillarrestapi.herokuapp.com/verification")
return str(resp)
def situation():
"""Processes the caller's <Gather> input from the welcome view"""
# Start our TwiML response
global call_situation_type
resp = VoiceResponse()
# If the caller pressed one, start the recording
if 'Digits' in request.values and request.values['Digits'] == '1':
call_situation_type = 'critical'
resp.say("You pressed for critical situation. Please mention only the location after the beep. Beeeeeeeeep.")
elif 'Digits' in request.values and request.values['Digits'] == '2':
call_situation_type = 'significant'
resp.say("You pressed for significant situation. Please mention only the location after the beep. Beeeeeeeeep.")
elif 'Digits' in request.values and request.values['Digits'] == '3':
call_situation_type = 'minor'
resp.say("You pressed for minor situation. Please mention only the location after the beep. Beeeeeeeeep.")
else:
resp.say("Sorry, I didn't understand that.")
#resp.say("Press 1 to record a message for the band")
#resp.gather(numDigits=1, action='/start-recording')
resp.gather(input='speech',action='/end_call')
return str(resp)
def incoming_call(request):
""" Returns TwiML instructions to Twilio's POST requests """
resp = VoiceResponse()
resp.say("For Programmable SMS, press one. For Voice, press any other key.")
resp.gather(numDigits=1, action="/call/enqueue", method="POST")
return HttpResponse(resp)
def gather(request,
action=None,
method='POST',
num_digits=None,
timeout=None,
finish_on_key=None):
"""
See: http://www.twilio.com/docs/api/twiml/gather.
Usage::
# urls.py
urlpatterns = patterns('',
# ...
url(r'^gather/$', 'django_twilio.views.gather'),
# ...
)
"""
r = VoiceResponse()
r.gather(action=action,
method=method,
numDigits=num_digits,
timeout=timeout,
finishOnKey=finish_on_key)
return r
def on_post(self, req, resp):
"""
Echo gather instruction in TwiML:
Example:
Query strings:
content: Your alert has been fired.
instruction: Press 1 to claim alert.
message_id: 123
TwiML:
<?xml version="1.0" ?>
<Response>
<Pause length="2"/>
<Say language="en-US" voice="alice">Press pound for menu.</Say>
<Gather timeout="0" finishOnKey="#">
<Say language="en-US" voice="alice">Your alert has been fired.</Say>
</Gather>
<Gather action="http://$endpoint_domain/iris/api/v0/twilio/calls/relay?message_id=123" numDigits="1">
<Say language="en-US" voice="alice">Press 1 to claim alert.</Say>
</Gather>
</Response>
"""
content = req.get_param('content', required=True)
instruction = req.get_param('instruction', required=True)
message_id = req.get_param('message_id', required=True)
loop = req.get_param('loop')
if not message_id.isdigit() and not uuid4hex.match(message_id):
raise falcon.HTTPBadRequest('Bad message id',
'message id must be int/hex')
action = self.get_api_url(req.env, 'v0',
'twilio/calls/relay?') + urlencode({
'message_id':
message_id,
})
r = VoiceResponse()
if req.get_param('AnsweredBy') == 'machine':
logger.info("Voice mail detected for message id: %s", message_id)
r.say(content, voice='alice', language="en-US", loop=loop)
else:
r.pause(length=2)
r.say('Press pound for menu.', voice='alice', language="en-US")
with r.gather(timeout=0, finishOnKey="#") as g:
g.say(content, voice='alice', language="en-US")
with r.gather(numDigits=1, action=action) as g:
g.say(instruction, voice='alice', loop=loop, language="en-US")
resp.status = falcon.HTTP_200
resp.body = str(r)
resp.content_type = 'application/xml'
def test_empty(self):
""" a gather with nothing inside """
r = VoiceResponse()
r.gather()
assert_equal(
self.strip(r),
'<?xml version="1.0" encoding="UTF-8"?><Response><Gather /></Response>'
)
def retrieve_recording():
resp = VoiceResponse()
global recording
recording = request.form.get('RecordingUrl')
print(recording)
resp.say(
"If you would like to hear the message you just recorded, please press 2 now. Otherwise, you may hang up to end the call.",
voice='alice')
resp.gather(numDigits=1, action='/play-recording')
return str(resp)
def answer_call():
#begin twilio response
resp = VoiceResponse()
# Read out the base IVR menu option
resp.say("Welcome to Dr. Brewer's test message line!", voice='alice')
resp.say("Press 1 to record a message for later use!", voice='alice')
#grab the next digit entered
resp.gather(numDigits=1, action='/start-recording')
return str(resp)
def voice_twiml(question):
response = VoiceResponse()
response.say(question.content)
response.say(VOICE_INSTRUCTIONS[question.kind])
action_url = url_for('answer', question_id=question.id)
transcription_url = url_for('answer_transcription',
question_id=question.id)
if question.kind == Question.TEXT:
response.record(action=action_url,
transcribe_callback=transcription_url)
else:
response.gather(action=action_url)
return str(response)
def voice_twiml(question):
response = VoiceResponse()
response.say(question.content)
response.say(VOICE_INSTRUCTIONS[question.kind])
action_url = url_for('answer', question_id=question.id)
transcription_url = url_for('answer_transcription',
question_id=question.id)
if question.kind == Question.TEXT:
response.record(action=action_url,
transcribe_callback=transcription_url)
else:
response.gather(action=action_url)
return str(response)
def welcome():
"""
Twilio voice webhook for incoming calls.
Respond with a welcome message and ask them to press 1
to record a message for the band.
"""
# Start our TwiML response
resp = VoiceResponse()
resp.say("Welcome to WildSOS")
resp.say('Press 1 to report for poaching. Press 2 for human wildlife conflict.')
# <Gather> a response from the caller
resp.gather(numDigits=1, action='/start-recording')
return str(resp)
def voice(request):
r = VoiceResponse()
with r.gather(numDigits=1, action='choice') as gather:
gather.play('http://5ivemarketing.com/static/phone/audio/Memo.mp3')
return r
def handle() -> VoiceResponse:
response = VoiceResponse()
# input code
response.say('please enter your code or press the pound key to be forwarded')
response.gather(
method='GET',
num_digits=config.gather_digits,
timeout=config.gather_timeout,
)
# fallback for no code entered
response.say('forwarding call')
response.dial(number=config.fallback_phone)
return response
def choose_movie(request: HttpRequest) -> HttpResponse:
vr = VoiceResponse()
digits = request.POST.get('Digits')
try:
theater = Theater.objects.get(digits=digits)
except Theater.DoesNotExist:
vr.say('登録されている映画館から選択してください', voice='woman', language='ja-JP')
vr.redirect(reverse('choose-theater'))
else:
with vr.gather(
action=f'{reverse("list-showtimes")}?theater={theater.id}',
finish_on_key='#',
timeout=20,
) as gather:
gather.say('映画を選択して、シャープを押してください', voice='woman', language='ja-JP')
movies = (Movie.objects.filter(
digits__isnull=False).order_by('digits'))
for movie in movies:
gather.say(f' {movie.title} は、 {movie.digits}',
voice='woman',
language='ja-JP')
vr.say('選択していません', voice='woman', language='ja-JP')
vr.redirect(reverse('choose-theater'))
return HttpResponse(str(vr), content_type='text/xml')
def dept():
resp = VoiceResponse()
dept_lang = request.values['lang']
digit = request.values['digit']
say_dict = {
'es': [
"Para ventas oprime uno", "Para apoyo oprime duo",
"Para finanzas oprime tres"
],
'en': [
"For sales press one", "For support press two",
"For billing press three"
],
'fr': [
u"Pour ventes pressé un", u"Pour soutien pressé deux",
u"Pour finances pressé tres"
]
}
with resp.gather(num_digits=digit,
action="/enqueue_call?lang=" + dept_lang,
timeout="10") as g:
g.say(say_dict.get(dept_lang)[0], language=dept_lang)
g.say(say_dict.get(dept_lang)[1], language=dept_lang)
g.say(say_dict.get(dept_lang)[2], language=dept_lang)
return str(resp)
def voice_question(question):
twiml_response = VoiceResponse()
twiml_response.say(question.body)
twiml_response.say(VOICE_INSTRUCTIONS[question.kind])
action = save_response_url(question)
if question.kind == Question.TEXT:
twiml_response.record(action=action,
method='POST',
max_length=6,
transcribe=True,
transcribe_callback=action)
else:
twiml_response.gather(action=action, method='POST')
return twiml_response
def get_cur():
global index, choice
response = VoiceResponse()
n = current
if n["option"] == "speak":
response.say(message=n["message"])
elif n["option"] == "directory":
response.say(message="Directory: ")
for key, value in n.items():
if key != "option":
response.say(message=key + " at " + value)
elif n["option"] == "end":
response.hangup()
elif n["option"] == "redirect":
response.dial(n['redirect'])
elif n["option"] == "choice":
choice = True
choices = n['choices']
with response.gather(numDigits=1, action="/gather") as gather:
for i in range(len(choices)):
gather.say(message="Press" + str(i) + " to " + choices[i])
response.redirect("/cur")
response.redirect('/next')
return str(response)
def call_menu(request, name):
response = VoiceResponse()
menu = get_menu(name)
items = get_menu_items(menu)
# start twilio menu response
with response.gather(
num_digits=1, action=call_reverse(name, "call-action"), method="POST",
timeout=10
) as g:
last_digit = -1
menu_text = ""
if menu.greeting_text is not None:
menu_text += menu.greeting_text
for item in items:
# skip empty items
if not item.menu_text and not item.action_text \
and not item.action_phone:
continue
if last_digit >= item.menu_digit:
continue
last_digit = item.menu_digit
if item.menu_text:
menu_text += " Press {} {}.".format(item.menu_digit,
item.menu_text)
twilio_say(menu, g, menu_text)
return response
def welcome():
global language
selected_option = request.form['Digits']
option_actions = {'1': _setEnglish, '2': _setHindi}
option_actions[selected_option]()
response = VoiceResponse()
with response.gather(num_digits=1, action=url_for('menu'),
method="POST") as g:
if language == 'h':
g.say(
message=
"I O Hackers Helpline ko call karne ke liye dhanyawad, , , " +
"lakshan dene ke liye kripya 1 dabayein , ," +
"rog ki jaankari praapt karne ke liye 2 dabayein , ," +
"nikatatam nagarpaalika pratinidhi se sampark karne ke liye 3 dabayein , ,",
voice="Polly.Aditi",
language="hi-IN",
loop=3)
else:
g.say(message="Thanks for Calling I O Hacker Helpline , , , " +
"Please Press 1 to get symptom wise information , ," +
"Press 2 to get disease information , , " +
"Press 3 to dial nearest Municipal representative , ,",
voice='alice',
language='',
loop=3)
return twiml(response)
def choose_movie(request: HttpRequest) -> HttpResponse:
validate_django_request(request)
vr = VoiceResponse()
digits = request.POST.get('Digits')
try:
theater = Theater.objects.get(digits=digits)
except Theater.DoesNotExist:
vr.say('Please select a theater from the list.')
vr.redirect(reverse('choose-theater'))
else:
with vr.gather(
action=f'{reverse("list-showtimes")}?theater={theater.id}',
finish_on_key='#',
timeout=20,
) as gather:
gather.say('Please choose a movie and press #')
movies = (Movie.objects.filter(
digits__isnull=False).order_by('digits'))
for movie in movies:
gather.say(f'For {movie.title} press {movie.digits}')
vr.say('We did not receive your selection')
vr.redirect(reverse('choose-theater'))
return HttpResponse(str(vr), content_type='text/xml')
def welcome():
response = VoiceResponse()
with response.gather(
num_digits=1, action=url_for('menu'), method="POST"
) as g:
g.say(message="Hey, we are from blah team. " +
"Please press 1 to start the interview. Also pleas enote to continue after each question, press 1" , loop=3)
return twiml(response)
def incoming_call(request):
""" Returns TwiML instructions to Twilio's POST requests """
resp = VoiceResponse()
gather = resp.gather(numDigits=1, action=reverse('enqueue'), method="POST")
gather.say(
"For Programmable SMS, press one. For Voice, press any other key.")
return HttpResponse(resp)
def gather(request, action=None, method='POST', num_digits=None, timeout=None,
finish_on_key=None):
"""
See: http://www.twilio.com/docs/api/twiml/gather.
Usage::
# urls.py
urlpatterns = patterns('',
# ...
url(r'^gather/$', 'django_twilio.views.gather'),
# ...
)
"""
r = VoiceResponse()
r.gather(action=action, method=method, num_digits=num_digits,
timeout=timeout, finish_on_key=finish_on_key)
return r
def welcome():
response = VoiceResponse()
with response.gather(num_digits=1, action=url_for('menu'),
method="POST") as g:
g.say(message="Thanks for calling the E T Phone Home Service. " +
"Please press 1 for directions." +
"Press 2 for a list of planets to call.",
loop=3)
return twiml(response)
def voice(request: request.HttpRequest):
try:
_ = request.META['HTTP_X_TWILIO_SIGNATURE']
resp = VoiceResponse()
with resp.gather(num_digits=1, action="/api/menu/", method="POST", timeout=3) as gather:
gather.say(message="Press 1 to record a message or press 2 stream the voice call.", loop=1)
return HttpResponse(str(resp))
except KeyError:
return
def gather_digits(request):
msg = 'Press 1 for text and 2 for voice'
twilio_response=VoiceResponse()
with twilio_response.gather(Action='/respond', numDigits=1) as g:
g.say(msg)
g.pause(length=1)
g.say(msg)
return twilio_response
def hello_customer():
resp = VoiceResponse()
with resp.gather(num_digits="1",
action="/process_digits",
method="GET",
timeout=10) as g:
g.say(
"Hello, welcome to ACMECorp, thanks for calling please select from the following options, for sales press one, for support press, billing press three"
)
return Response(str(resp), mimetype="text/xml")
def welcome():
response = VoiceResponse()
with response.gather(
num_digits=1, action=url_for('menu'), method="POST"
) as g:
g.say(message="Hello, thank you for calling,,," +
"While you wait to speak to a representative, consider playing our fintastic game! "
"Please press 1 to start the quiz,,," +
"or press 2 for for regular hold music,,,,,", loop=1)
return twiml_resp(response)
def welcome():
response = VoiceResponse()
user = request.form['From']
with response.gather(
num_digits=1, action=url_for('menu'), method="POST"
) as g:
g.say(message="Welcome to Zuba. "+
"Please press 1 to go to audio publication. " +
"Press 2 to subsribe to channel. ", loop=1)
return twiml(response)
def screencall(request):
twiml = VoiceResponse()
gather = twiml.gather(action=reverse('ivr:agents_connect_message'))
phone_number = request.POST['From']
spelled_phone_number = ' '.join(char for char in phone_number)
gather.say(spelled_phone_number)
gather.say('Press any key to accept')
twiml.say('Sorry. Did not get your response')
twiml.hangup()
return HttpResponse(str(twiml))
def incoming_call():
resp = VoiceResponse()
with resp.gather(num_digits="1",
action="/incoming_call/department",
timeout=10) as g:
g.say("Para Espanol oprime el uno.", language='es')
g.say("For English, press two.", language='en')
g.say(u"Pour Francais, pressé trois", language='fr')
return Response(str(resp), mimetype='text/xml')
def voice():
resp = VoiceResponse()
# Greet the caller by name
resp.say("Hello. It's me. ")
# Play an mp3
resp.play("http://howtodocs.s3.amazonaws.com/ahoyhoy.mp3")
# Gather digits.
with resp.gather(numDigits=1, action="/handle-gather", method="POST") as g:
g.say(
"""To speak to a real person, press 1.
Press 2 to record a message for a Twilio educator.
Press any other key to start over."""
)
return str(resp)
from twilio.twiml.voice_response import Gather, VoiceResponse response = VoiceResponse() response.gather() print(response)
