def fall_back(intent_request):
# if no prev intent or prev intent is asking for symptoms
session_attributes = helper.get_attribute(intent_request, 'sessionAttributes')
current_intent = helper.get_attribute(intent_request, 'currentIntent')
slots = helper.get_attribute(current_intent, 'slots')
confirmation_status = helper.get_attribute(current_intent, 'confirmationStatus')
# TODO: if prev intent is asking for body part
# TODO: too many failed attempts should terminate.
if confirmation_status == helper.ConfirmationStatus.NONE.value:
user_utterance = intent_request['inputTranscript']
if user_utterance == '':
return helper.elicit_slot(session_attributes, INTENT_REPORT_SYMPTOM, slots, SLOT_SYMPTOM_ONE,
msg_strings.get('CLARIFICATION'))
message = f"your said '{user_utterance}', is that right?"
slots[SLOT_SYMPTOM_ONE] = user_utterance
helper.append_session_attr(session_attributes, UNKNOWN_SYMPTOM_ATTR, user_utterance)
return helper.confirm_intent(session_attributes, INTENT_REPORT_SYMPTOM, slots, message_content=message,
message_type='PlainText')
elif confirmation_status == helper.ConfirmationStatus.DENIED.value:
return helper.elicit_slot(session_attributes, INTENT_REPORT_SYMPTOM, slots, SLOT_SYMPTOM_ONE,
msg_strings.get('AFTER_SYMPTOM_DENY'))
else:
return helper.elicit_slot(session_attributes, INTENT_REPORT_SYMPTOM, slots, SLOT_SYMPTOM_ONE,
msg_strings.get('CLARIFICATION'))
def no_symptom(intent_request):
session_attributes = helper.get_attribute(intent_request, 'sessionAttributes')
symptoms = helper.get_list_from_session(session_attributes, SYMPTOM_ATTR)
current_intent = helper.get_attribute(intent_request, 'currentIntent')
slots = helper.get_attribute(current_intent, 'slots')
confirmation_status = helper.get_attribute(current_intent, 'confirmationStatus')
intent_name = helper.get_attribute(current_intent, 'name')
if confirmation_status == helper.ConfirmationStatus.NONE.value:
if len(symptoms) == 0:
# add confirmation for no symptoms
return helper.confirm_intent(session_attributes, intent_name, slots,
message_content=msg_strings.get('NO_SYMPTOM_CONFIRM'))
elif confirmation_status == helper.ConfirmationStatus.DENIED.value:
return helper.elicit_slot(session_attributes,
INTENT_REPORT_SYMPTOM, slots, SLOT_SYMPTOM_ONE,
message_content=msg_strings.get('ASK_SYMPTOM_DETAIL'))
# ready to log symptoms
user = helper.lookup_user(session_attributes)
local_time_reported = get_current_time_for_user(user)
unknown_symptoms = helper.get_list_from_session(session_attributes, UNKNOWN_SYMPTOM_ATTR)
symptom_reporter.report(user.uid, local_time_reported, symptoms, unknown_symptoms)
update_survey_completion(user.uid, local_time_reported, BOT_SYMPTOM_NAME)
session_attributes['NextBot'] = get_next_survey_bot(user.uid, local_time_reported)
return helper.close(session_attributes, helper.FulfillmentState.FULFILLED,
message_content=msg_strings.get('FINISH_SYMPTOM_REPORT'))
def verify_identity(intent_request):
"""
Handler for the verifying identity
:param intent_request:
:return:
"""
session_attributes = helper.get_attribute(intent_request,
'sessionAttributes')
current_intent = helper.get_attribute(intent_request, 'currentIntent')
slots = helper.get_attribute(current_intent, 'slots')
user = helper.lookup_user(session_attributes)
zipcode_input = helper.get_attribute(slots, SLOT_ZIPCODE, None)
if zipcode_input == user.zip_code:
logger.info('zip code match!')
user_local_tz = pytz.timezone(user.timezone)
today = datetime.now(tz=timezone.utc).astimezone(user_local_tz)
session_attributes['NextBot'] = get_next_survey_bot(user.uid, today)
session_attributes[AUTH_RESULT_ATTR] = 'AuthSuccess'
msg = verify_success_msg(user)
return helper.close(session_attributes,
helper.FulfillmentState.FULFILLED,
message_content=msg,
message_type='PlainText')
else:
logger.info('zip code mismatch!')
msg = msg_strings.get('ZIP_CODE_MISMATCH').format(zipcode_input)
attempt_count = int(
helper.get_attribute(session_attributes, ATTEMPT_COUNT_ATTR, "1"))
if attempt_count >= MAX_RETRY:
msg += msg_strings.get('ZIP_CODE_GOODBYE')
logger.info(
f'attempt count ({attempt_count}) reached max retry count. failed authentication.'
)
session_attributes[AUTH_RESULT_ATTR] = 'AuthFail'
return helper.close(session_attributes,
helper.FulfillmentState.FULFILLED,
message_content=helper.wrap_ssml_tag(msg),
message_type='SSML')
else:
session_attributes[ATTEMPT_COUNT_ATTR] = attempt_count + 1
msg += msg_strings.get('ZIP_CODE_RETRY')
logger.info(
f'attempt count ({attempt_count}) less than max retry count {MAX_RETRY}.'
)
return helper.elicit_slot(
session_attributes,
INTENT_VERIFY_IDENTITY,
slots,
SLOT_ZIPCODE,
message_content=helper.wrap_ssml_tag(msg),
message_type='SSML')
def validate_symptom_input(intent_name, session_attributes, slot_details, slots):
symptom_name = slots.get(SLOT_SYMPTOM_ONE, None)
# TODO: add support for multiple symptoms
if not symptom_name: # did not get symptom
symptom_slot_detail = helper.get_attribute(slot_details, SLOT_SYMPTOM_ONE, {})
unknown_symptom = symptom_slot_detail.get('originalValue', None)
if unknown_symptom:
logger.info(f'encountered unknown symptom: {unknown_symptom}')
helper.append_session_attr(session_attributes, UNKNOWN_SYMPTOM_ATTR, unknown_symptom)
symptom_name = unknown_symptom
slots[SLOT_SYMPTOM_ONE] = symptom_name
else:
return helper.elicit_slot(session_attributes, intent_name, slots, SLOT_SYMPTOM_ONE,
msg_strings.get('ASK_SYMPTOM'))
pain_level = slots.get(SLOT_PAIN_LEVEL, None)
if symptom_name in intensity_symptom and pain_level:
try:
int(pain_level)
except ValueError:
return helper.elicit_slot(session_attributes, intent_name, slots, SLOT_PAIN_LEVEL,
msg_strings.get('PAIN_LEVEL_VALIDATION_FAILED').format(symptom_name))
# verify within range
if int(pain_level) < 0 or int(pain_level) > 10:
return helper.elicit_slot(session_attributes, intent_name, slots, SLOT_PAIN_LEVEL,
msg_strings.get('PAIN_LEVEL_VALIDATION_FAILED').format(symptom_name))
else:
# confirm intensity level if it's above threshold
if int(pain_level) >= INTENSITY_THRESHOLD:
msg = msg_strings.get('CONFIRM_INTENSITY').format(symptom_name, pain_level)
return helper.confirm_intent(session_attributes, intent_name, slots, msg)
return helper.delegate(session_attributes, slots)
else:
if symptom_name in localized_symptom:
# need to distinguish which body part has the symptom
body_part = slots.get(SLOT_BODY_PART, None)
if not body_part:
return helper.elicit_slot(session_attributes, intent_name, slots, SLOT_BODY_PART,
msg_strings.get('ASK_SYMPTOM_BODY_PART').format(symptom_name))
else:
modifier = slots.get(SLOT_BODY_PART_MODIFIER, None)
return confirm_symptom(session_attributes, intent_name, slots, symptom_name, body_part, modifier)
else:
return confirm_symptom(session_attributes, intent_name, slots, symptom_name)
def medication_time(intent_request):
"""
Handler for the medication time intent
:param intent_request: lex intent request
:return:
"""
session_attributes = helper.get_attribute(intent_request,
'sessionAttributes')
current_intent = helper.get_attribute(intent_request, 'currentIntent')
slots = helper.get_attribute(current_intent, 'slots')
slot_details = helper.get_attribute(current_intent, 'slotDetails')
intent_name = helper.get_attribute(current_intent, 'name')
if helper.is_validation_request(intent_request):
return validate_medication_time(intent_name, session_attributes,
slot_details, slots)
med_taken_time = slots[SLOT_MED_TIME]
hh = int(med_taken_time.split(':')[0])
mm = int(med_taken_time.split(':')[1])
user = helper.lookup_user(session_attributes)
local_time_reported = get_current_time_for_user(user)
now_with_no_timezone = datetime.now()
med_taken_datetime = now_with_no_timezone.replace(hour=hh,
minute=mm,
second=0)
local_med_time = pytz.timezone(user.timezone).localize(med_taken_datetime)
# TODO: for production, handle cases when user reported the same info multiple times.
med_diary.log_med(user.uid,
time_reported=local_time_reported,
med_taken=True,
time_taken=local_med_time)
update_survey_completion(user.uid, local_time_reported,
BOT_MEDICATION_NAME)
session_attributes['NextBot'] = get_next_survey_bot(
user.uid, local_time_reported)
return helper.close(session_attributes,
helper.FulfillmentState.FULFILLED,
message_content=msg_strings.get('FINISH_MED_DIARY'))
def no_med(intent_request):
session_attributes = helper.get_attribute(intent_request,
'sessionAttributes')
user = helper.lookup_user(session_attributes)
current_time = get_current_time_for_user(user)
if user.caretaker_num:
logger.info(
f'Will send notification to care taker: {user.caretaker_num}')
time_str = format_only_time_to_str(current_time)
msg = CARETAKER_MED_MISSING_MESSAGE.format(user.uid, time_str)
send_sms(user.caretaker_num, msg)
else:
logger.info('No caretaker to notify.')
med_diary.log_med(user.uid, time_reported=current_time, med_taken=False)
update_survey_completion(user.uid, current_time, BOT_MEDICATION_NAME)
session_attributes['NextBot'] = get_next_survey_bot(user.uid, current_time)
return helper.close(session_attributes,
helper.FulfillmentState.FULFILLED,
message_content=msg_strings.get('DID_NOT_TAKE_MED'))
def no_later(intent_request):
session_attributes = helper.get_attribute(intent_request, 'sessionAttributes')
return helper.close(session_attributes, helper.FulfillmentState.FULFILLED,
message_content=msg_strings.get('AFTER_USER_DENY_TIME'))
def report_symptom(intent_request):
"""
Handler for the medication time intent
:param intent_request: lex intent request
:return:
"""
session_attributes = helper.get_attribute(intent_request, 'sessionAttributes')
current_intent = helper.get_attribute(intent_request, 'currentIntent')
slots = helper.get_attribute(current_intent, 'slots')
slot_details = helper.get_attribute(current_intent, 'slotDetails')
intent_name = helper.get_attribute(current_intent, 'name')
confirmation_status = helper.get_attribute(current_intent, 'confirmationStatus')
symptom = slots.get(SLOT_SYMPTOM_ONE, None)
body_part = slots.get(SLOT_BODY_PART, None)
modifier = slots.get(SLOT_BODY_PART_MODIFIER, None)
intensity = slots.get(SLOT_PAIN_LEVEL, None)
unknown_symptoms = helper.get_list_from_session(session_attributes, UNKNOWN_SYMPTOM_ATTR)
if confirmation_status == helper.ConfirmationStatus.NONE.value:
if helper.is_validation_request(intent_request):
return validate_symptom_input(intent_name, session_attributes, slot_details, slots)
elif confirmation_status == helper.ConfirmationStatus.DENIED.value:
# deny could be for intensity level or for symptoms
if symptom == unknown_symptoms[-1]:
unknown_symptoms.pop()
session_attributes[UNKNOWN_SYMPTOM_ATTR] = json.dumps(unknown_symptoms)
slots = {}
return helper.elicit_slot(session_attributes, intent_name, slots, SLOT_SYMPTOM_ONE,
msg_strings.get('AFTER_SYMPTOM_DENY'))
msg = ''
# after confirming the first symptom, say sorry to hear to show sympathy. However, only say this once per session
if not helper.get_attribute(session_attributes, 'alreadySaidSorry'):
if symptom in unknown_symptoms:
msg += 'Sorry to hear that. '
else:
msg += 'Sorry to hear that you ' + find_descriptor_for_symptom(symptom) + ". "
session_attributes['alreadySaidSorry'] = 'true'
if symptom in intensity_symptom:
# gather pain level
if not intensity:
msg += msg_strings.get('RATE_PAIN_PROMPT')
return helper.elicit_slot(session_attributes, intent_name, slots, SLOT_PAIN_LEVEL, msg)
elif int(intensity) >= INTENSITY_THRESHOLD:
user = helper.lookup_user(session_attributes)
local_time_reported = get_current_time_for_user(user)
symptom_reporter.severe_symptom_report(user, local_time_reported, body_part, intensity)
msg += f'We will notify your medical provider of your {symptom}. '
else:
msg += f"Got it. That's a {intensity} out of 10. "
symptom_obj = {'symptom': symptom}
if body_part:
symptom_obj['bodyPart'] = body_part
if modifier:
symptom_obj['modifier'] = modifier
if intensity:
symptom_obj['intensity'] = int(intensity)
helper.append_session_attr(session_attributes, SYMPTOM_ATTR, symptom_obj)
msg += msg_strings.get('ADDITIONAL_SYMPTOM_QUERY')
return helper.elicit_intent(session_attributes, message_content=msg)
def yes_symptom(intent_request):
session_attributes = helper.get_attribute(intent_request, 'sessionAttributes')
symptoms = helper.get_list_from_session(session_attributes, SYMPTOM_ATTR)
msg = msg_strings.get('ASK_SYMPTOM_FOLLOW_UP') if symptoms else msg_strings.get('ASK_SYMPTOM_DETAIL')
return helper.elicit_intent(session_attributes, message_content=msg)
def not_supported_intent_handler(intent_request):
session_attributes = helper.get_attribute(intent_request,
'sessionAttributes')
return helper.close(session_attributes,
helper.FulfillmentState.FAILED,
message_content=msg_strings.get('NOT_SUPPORTED'))