def list_incidents(incident_id: int, command: dict = None, db_session=None):
"""Returns the list of current active and stable incidents,
and closed incidents in the last 24 hours."""
incidents = []
# We fetch active incidents
incidents = incident_service.get_all_by_status(
db_session=db_session, status=IncidentStatus.active.value)
# We fetch stable incidents
incidents.extend(
incident_service.get_all_by_status(db_session=db_session,
status=IncidentStatus.stable.value))
# We fetch closed incidents in the last 24 hours
incidents.extend(
incident_service.get_all_last_x_hours_by_status(
db_session=db_session,
status=IncidentStatus.closed.value,
hours=24))
blocks = []
blocks.append({
"type": "header",
"text": {
"type": "plain_text",
"text": "List of Incidents"
}
})
if incidents:
for incident in incidents:
if incident.visibility == Visibility.open:
ticket_weblink = resolve_attr(incident, "ticket.weblink")
try:
blocks.append({
"type": "section",
"text": {
"type":
"mrkdwn",
"text":
(f"*<{ticket_weblink}|{incident.name}>*\n"
f"*Title*: {incident.title}\n"
f"*Type*: {incident.incident_type.name}\n"
f"*Priority*: {incident.incident_priority.name}\n"
f"*Status*: {incident.status}\n"
f"*Incident Commander*: <{incident.commander.individual.weblink}|{incident.commander.individual.name}>"
),
},
})
except Exception as e:
log.exception(e)
dispatch_slack_service.send_ephemeral_message(
slack_client,
command["channel_id"],
command["user_id"],
"Incident List",
blocks=blocks,
)
def list_incidents(
user_id: str,
user_email: str,
channel_id: str,
incident_id: int,
config: SlackConversationConfiguration = None,
command: dict = None,
db_session=None,
slack_client=None,
):
"""Returns the list of current active and stable incidents,
and closed incidents in the last 24 hours."""
projects = []
incidents = []
args = command["text"].split(" ")
# scopes reply to the current incident's project
incident = incident_service.get(db_session=db_session, incident_id=incident_id)
if incident:
# command was run in an incident conversation
projects.append(incident.project)
else:
# command was run in a non-incident conversation
if len(args) == 2:
project = project_service.get_by_name(db_session=db_session, name=args[1])
if project:
projects.append()
else:
raise ValidationError(
[
ErrorWrapper(
NotFoundError(
msg=f"Project name '{args[1]}' in organization '{args[0]}' not found. Check your spelling."
),
loc="project",
)
],
model=BaseModel,
)
else:
projects = project_service.get_all(db_session=db_session)
for project in projects:
# we fetch active incidents
incidents.extend(
incident_service.get_all_by_status(
db_session=db_session, project_id=project.id, status=IncidentStatus.active
)
)
# We fetch stable incidents
incidents.extend(
incident_service.get_all_by_status(
db_session=db_session,
project_id=project.id,
status=IncidentStatus.stable,
)
)
# We fetch closed incidents in the last 24 hours
incidents.extend(
incident_service.get_all_last_x_hours_by_status(
db_session=db_session,
project_id=project.id,
status=IncidentStatus.closed,
hours=24,
)
)
blocks = []
blocks.append({"type": "header", "text": {"type": "plain_text", "text": "List of Incidents"}})
if incidents:
for incident in incidents:
if incident.visibility == Visibility.open:
ticket_weblink = resolve_attr(incident, "ticket.weblink")
try:
blocks.append(
{
"type": "section",
"text": {
"type": "mrkdwn",
"text": (
f"*<{ticket_weblink}|{incident.name}>*\n"
f"*Title*: {incident.title}\n"
f"*Type*: {incident.incident_type.name}\n"
f"*Priority*: {incident.incident_priority.name}\n"
f"*Status*: {incident.status}\n"
f"*Incident Commander*: <{incident.commander.individual.weblink}|{incident.commander.individual.name}>\n"
f"*Project*: {incident.project.name}"
),
},
}
)
except Exception as e:
log.exception(e)
dispatch_slack_service.send_ephemeral_message(
slack_client,
channel_id,
user_id,
"Incident List",
blocks=blocks,
)
def list_incidents(
user_id: str,
user_email: str,
channel_id: str,
incident_id: int,
command: dict = None,
db_session=None,
slack_client=None,
):
"""Returns the list of current active and stable incidents,
and closed incidents in the last 24 hours."""
projects = []
incidents = []
# scopes reply to the current incident's project
incident = incident_service.get(db_session=db_session,
incident_id=incident_id)
if incident:
# command was run in an incident conversation
projects.append(incident.project)
else:
# command was run in a non-incident conversation
projects = project_service.get_all(db_session=db_session)
for project in projects:
# we fetch active incidents
incidents.extend(
incident_service.get_all_by_status(db_session=db_session,
project_id=project.id,
status=IncidentStatus.active))
# We fetch stable incidents
incidents.extend(
incident_service.get_all_by_status(
db_session=db_session,
project_id=project.id,
status=IncidentStatus.stable,
))
# We fetch closed incidents in the last 24 hours
incidents.extend(
incident_service.get_all_last_x_hours_by_status(
db_session=db_session,
project_id=project.id,
status=IncidentStatus.closed,
hours=24,
))
blocks = []
blocks.append({
"type": "header",
"text": {
"type": "plain_text",
"text": "List of Incidents"
}
})
if incidents:
for incident in incidents:
if incident.visibility == Visibility.open:
ticket_weblink = resolve_attr(incident, "ticket.weblink")
try:
blocks.append({
"type": "section",
"text": {
"type":
"mrkdwn",
"text":
(f"*<{ticket_weblink}|{incident.name}>*\n"
f"*Title*: {incident.title}\n"
f"*Type*: {incident.incident_type.name}\n"
f"*Priority*: {incident.incident_priority.name}\n"
f"*Status*: {incident.status}\n"
f"*Incident Commander*: <{incident.commander.individual.weblink}|{incident.commander.individual.name}>\n"
f"*Project*: {incident.project.name}"),
},
})
except Exception as e:
log.exception(e)
dispatch_slack_service.send_ephemeral_message(
slack_client,
channel_id,
user_id,
"Incident List",
blocks=blocks,
)
