def create(
*,
db_session,
incident_priority: str,
incident_type: str,
reporter_email: str,
title: str,
status: str,
description: str,
tags: List[dict],
visibility: str = None,
) -> Incident:
"""Creates a new incident."""
# We get the incident type by name
if not incident_type:
incident_type = incident_type_service.get_default(db_session=db_session)
if not incident_type:
raise Exception("No incident type specified and no default has been defined.")
else:
incident_type = incident_type_service.get_by_name(
db_session=db_session, name=incident_type["name"]
)
# We get the incident priority by name
if not incident_priority:
incident_priority = incident_priority_service.get_default(db_session=db_session)
if not incident_priority:
raise Exception("No incident priority specified and no default has been defined.")
else:
incident_priority = incident_priority_service.get_by_name(
db_session=db_session, name=incident_priority["name"]
)
if not visibility:
visibility = incident_type.visibility
tag_objs = []
for t in tags:
tag_objs.append(tag_service.get_or_create(db_session=db_session, tag_in=TagCreate(**t)))
# We create the incident
incident = Incident(
title=title,
description=description,
status=status,
incident_type=incident_type,
incident_priority=incident_priority,
visibility=visibility,
tags=tag_objs,
)
db_session.add(incident)
db_session.commit()
event_service.log(
db_session=db_session,
source="Dispatch Core App",
description="Incident created",
incident_id=incident.id,
)
# Add other incident roles (e.g. commander and liaison)
assign_incident_role(db_session, incident, reporter_email, ParticipantRoleType.reporter)
assign_incident_role(
db_session, incident, reporter_email, ParticipantRoleType.incident_commander
)
assign_incident_role(db_session, incident, reporter_email, ParticipantRoleType.liaison)
return incident
def create(
*,
db_session,
incident_priority: str,
incident_type: str,
reporter_email: str,
title: str,
status: str,
description: str,
tags: List[dict],
visibility: str = None,
) -> Incident:
"""Creates a new incident."""
# We get the incident type by name
if not incident_type:
incident_type = incident_type_service.get_default(
db_session=db_session)
if not incident_type:
raise Exception(
"No incident type specified and no default has been defined.")
else:
incident_type = incident_type_service.get_by_name(
db_session=db_session, name=incident_type["name"])
# We get the incident priority by name
if not incident_priority:
incident_priority = incident_priority_service.get_default(
db_session=db_session)
if not incident_priority:
raise Exception(
"No incident priority specified and no default has been defined."
)
else:
incident_priority = incident_priority_service.get_by_name(
db_session=db_session, name=incident_priority["name"])
if not visibility:
visibility = incident_type.visibility
tag_objs = []
for t in tags:
tag_objs.append(
tag_service.get_or_create(db_session=db_session,
tag_in=TagCreate(**t)))
# We create the incident
incident = Incident(
title=title,
description=description,
status=status,
incident_type=incident_type,
incident_priority=incident_priority,
visibility=visibility,
tags=tag_objs,
)
db_session.add(incident)
db_session.commit()
event_service.log(
db_session=db_session,
source="Dispatch Core App",
description="Incident created",
incident_id=incident.id,
)
# We add the reporter to the incident
reporter_participant = participant_flows.add_participant(
reporter_email, incident.id, db_session, ParticipantRoleType.reporter)
# We resolve the incident commander email
incident_commander_email = resolve_incident_commander_email(
db_session,
reporter_email,
incident_type.name,
"",
title,
description,
incident_priority.page_commander,
)
if reporter_email == incident_commander_email:
# We add the role of incident commander the reporter
participant_role_service.add_role(
participant_id=reporter_participant.id,
participant_role=ParticipantRoleType.incident_commander,
db_session=db_session,
)
else:
# We create a new participant for the incident commander and we add it to the incident
participant_flows.add_participant(
incident_commander_email,
incident.id,
db_session,
ParticipantRoleType.incident_commander,
)
return incident