def send(account_id, __, ___):
"""
This function processes the content of the user confirmation message
:param account_id: user account.
"""
status, __, type, message = get_user_status(account_id)
if status != "done" or message is None:
# todo add error prompt
raise HTTPError(500, "user status error. status error")
content = make_text(
"Your question has been sent to the person in charge. \n\n"
"The staff will answer your question as soon as possible.")
content1 = make_text("If you have any additional questions, "
"please select the task from below. "
"If you want to go back to the initial stage, "
"select [Go to Initial Menu] from the menu below.")
content1["quickReply"] = create_quick_replay()
title = "{type} inquiry details".format(type=type)
prompt_message = yield create_articles(title, message, account_id)
if prompt_message is not None:
yield push_messages(account_id, [prompt_message])
return
clean_user_status(account_id)
yield push_messages(account_id, [content, content1])
def enquire(account_id, __, ___):
"""
This function handles the user's selection of ask a person
:param account_id: user account id.
"""
content = make_text("Select a task related to your question.")
content["quickReply"] = create_quick_replay()
yield push_message(account_id, content)
def enquire(account_id, __, ___):
"""
This function handles the user's selection of ask a person
:param account_id: user account id.
"""
set_replace_user_info(account_id, "none", "doing", "none")
fmt = _("Select a task related to your question.")
content = make_i18n_text("Select a task related to your question.",
"enquire", fmt)
content["quickReply"] = create_quick_replay()
yield push_message(account_id, content)
def send(account_id, __, ___):
"""
This function processes the content of the user confirmation message
:param account_id: user account.
"""
status, __, type, message = get_user_status(account_id)
if status != "done" or message is None:
# todo add error prompt
raise HTTPError(500, "user status error. status error")
fmt = _("Your question has been sent to the person in charge. \n\n"
"The staff will answer your question as soon as possible.")
content = make_i18n_text(
"Your question has been sent to the person in charge. \n\n"
"The staff will answer your question as soon as possible.", "send",
fmt)
fmt = _("If you have any additional questions, "
"please select the task from below. "
"If you want to go back to the initial stage, "
"select [Go to Initial Menu] from the menu below.")
content1 = make_i18n_text(
"If you have any additional questions, "
"please select the task from below. "
"If you want to go back to the initial stage, "
"select [Go to Initial Menu] from the menu below.", "send", fmt)
content1["quickReply"] = create_quick_replay()
name, department = yield get_account_info(account_id)
fmt = _("{department} {name} made an inquiry.")
title = get_i18n_content_by_lang(fmt,
"send",
DEFAULT_LANG,
department=department,
name=name)
prompt_message = yield create_articles(title, type, message, account_id)
if prompt_message is not None:
yield push_messages(account_id, [prompt_message])
return
clean_user_status(account_id)
yield push_messages(account_id, [content, content1])