def post(self, status = '', lang = '', output = 'html'):
ticket = Ticket()
user = users.get_current_user()
if not user:
self.redirect('/')
ticket.author = user
ticket.status = StatusService.getById(self.request.get('status'))
ticket.severity = SeverityService.getById(self.request.get('severity'))
if self.request.get('assignedUser'):
ticket.assignedUser = users.User(self.request.get('assignedUser'))
ticket.description = self.request.get('description')
ticket.summary = self.request.get('summary')
ticket.put()
self.redirect('/')
def post(self, ticketId, lang = 'en', output = 'html'):
ticket = TicketService.getById(ticketId)
user = users.get_current_user()
if not user:
self.redirect('/')
self.current_user = users.GetCurrentUser()
if not self.current_user:
return self.toLogin()
else:
self.token = self.request.get('token')
self.ManageAuth()
self.LookupToken()
if self.client.GetAuthSubToken() is None:
return self.toAuthorize()
ticket.author = user
ticket.status = StatusService.getById(self.request.get('status'))
ticket.severity = SeverityService.getById(self.request.get('severity'))
ticket.summary = self.request.get('summary')
ticket.description = self.request.get('description')
if self.request.get('assignedUser'):
if(ticket.assignedUser):
if( ticket.assignedUser.email() != self.request.get('assignedUser') ):
taskUrl = "%s/ticket/%s" % ('http://%s' % HOST_NAME, ticketId)
mail.send_mail(
sender= user.email(),
to= self.request.get('assignedUser'),
subject="Task assigned",
body="""
%s assigned you task %s
link: %s
""" % (user.nickname(),ticket.summary,taskUrl))
ticket.assignedUser = users.User(self.request.get('assignedUser'))
ticket.put()
self.redirect('/ticket/%d' % ticket.key().id())
