def sla_add(request, response_format='html'): "ServiceLevelAgreement add" if not request.user.profile.is_admin('anaf.services'): return user_denied( request, message= "You don't have administrator access to the Service Support module" ) if request.POST: if 'cancel' not in request.POST: sla = ServiceLevelAgreement() form = ServiceLevelAgreementForm(request.user.profile, request.POST, instance=sla) if form.is_valid(): sla = form.save() sla.set_user_from_request(request) return HttpResponseRedirect( reverse('services_sla_view', args=[sla.id])) else: return HttpResponseRedirect(reverse('services')) else: form = ServiceLevelAgreementForm(request.user.profile) context = _get_default_context(request) context.update({'form': form}) return render_to_response('services/sla_add', context, context_instance=RequestContext(request), response_format=response_format)
def setUp(self): self.group, created = Group.objects.get_or_create(name='test') self.user, created = DjangoUser.objects.get_or_create( username=self.username) self.user.set_password(self.password) self.user.save() perspective, created = Perspective.objects.get_or_create( name='default') perspective.set_default_user() perspective.save() ModuleSetting.set('default_perspective', perspective.id) self.contact_type = ContactType(name='test') self.contact_type.set_default_user() self.contact_type.save() self.contact = Contact(name='test', contact_type=self.contact_type) self.contact.set_default_user() self.contact.save() self.status = TicketStatus(name='TestStatus') self.status.set_default_user() self.status.save() self.queue = TicketQueue(name='TestQueue', default_ticket_status=self.status) self.queue.set_default_user() self.queue.save() self.ticket = Ticket(name='TestTicket', status=self.status, queue=self.queue) self.ticket.set_default_user() self.ticket.save() self.agent = ServiceAgent(related_user=self.user.profile, available_from=datetime.time(9), available_to=datetime.time(17)) self.agent.set_default_user() self.agent.save() self.service = Service(name='test') self.service.set_default_user() self.service.save() self.sla = ServiceLevelAgreement(name='test', service=self.service, client=self.contact, provider=self.contact) self.sla.set_default_user() self.sla.save()