def convert_agent_numbers(agent_numbers):
agent_ids = []
agent_number_list = agent_numbers.split(',')
for agent_number in agent_number_list:
agent_id = agent_helper.find_agent_id_with_number(agent_number.strip())
agent_ids.append(agent_id)
return agent_ids
def convert_agent_numbers(agent_numbers):
agent_ids = []
agent_number_list = agent_numbers.split(',')
for agent_number in agent_number_list:
agent_id = agent_helper.find_agent_id_with_number(agent_number.strip())
agent_ids.append(agent_id)
return agent_ids
def add_configuration_with_agent(config_name, work_start, work_end, agent_number):
delete_confs_with_name(config_name)
agent_id = agent_helper.find_agent_id_with_number(agent_number)
conf = _build_base_configuration(config_name, work_start, work_end)
conf.agent = [agent_id]
world.ws.statconfs.add(conf)
def add_configuration_with_agent(config_name, work_start, work_end,
agent_number):
delete_confs_with_name(config_name)
agent_id = agent_helper.find_agent_id_with_number(agent_number)
conf = _build_base_configuration(config_name, work_start, work_end)
conf.agent = [agent_id]
world.ws.statconfs.add(conf)
def then_i_receive_a_message_on_the_queue_with_data(step, expected_message, queue):
events = bus_helper.get_messages_from_bus(queue)
local_xivo_uuid = xivo_helper.get_uuid()
for expected_event in step.hashes:
raw_expected_event = {'name': expected_message,
'data': {}}
if 'status' in expected_event:
raw_expected_event['data']['status'] = expected_event['status']
if 'to' in expected_event:
raw_expected_event['data']['to'] = json.loads(expected_event['to'])
if 'alias' in expected_event:
raw_expected_event['data']['alias'] = expected_event['alias']
if 'msg' in expected_event:
raw_expected_event['data']['msg'] = expected_event['msg']
if expected_event.get('origin_uuid', 'no') == 'yes':
raw_expected_event['origin_uuid'] = local_xivo_uuid
if expected_event.get('user_id', 'no') == 'yes':
user = user_helper.get_by_firstname_lastname(expected_event['firstname'],
expected_event['lastname'])
raw_expected_event['data']['user_id'] = user['id']
if expected_event.get('user_uuid', 'no') == 'yes':
user = user_helper.get_by_firstname_lastname(expected_event['firstname'],
expected_event['lastname'])
raw_expected_event['data']['user_uuid'] = user['uuid']
if expected_event.get('id', 'no') == 'ANY':
raw_expected_event['data']['id'] = ANY
if expected_event.get('uuid', 'no') == 'ANY':
raw_expected_event['data']['uuid'] = ANY
if expected_event.get('endpoint_id', 'no') == 'yes':
line = line_read_helper.get_with_exten_context(expected_event['number'],
expected_event['context'])
raw_expected_event['data']['endpoint_id'] = line['id']
raw_expected_event['data']['status'] = int(expected_event['status'])
if expected_event.get('agent_id', 'no') == 'yes':
agent_id = agent_helper.find_agent_id_with_number(expected_event['agent_number'])
raw_expected_event['data']['agent_id'] = agent_id
if expected_event.get('from', 'no') == 'yes':
user = user_helper.get_by_firstname_lastname(expected_event['firstname'],
expected_event['lastname'])
from_ = [local_xivo_uuid, user['uuid']]
raw_expected_event['data']['from'] = from_
if expected_event.get('call_id') == 'ANY':
raw_expected_event['data']['call_id'] = ANY
assert_that(events, has_item(has_entries(raw_expected_event)))
def add_configuration_with_queue_and_agent(config_name, work_start, work_end, queue_name, agent_number):
delete_confs_with_name(config_name)
queue_id = queue_helper.find_queue_id_with_name(queue_name)
agent_id = agent_helper.find_agent_id_with_number(agent_number)
conf = _build_base_configuration(config_name, work_start, work_end)
conf.queue = [queue_id]
conf.queue_qos = {queue_id: 10}
conf.agent = [agent_id]
world.ws.statconfs.add(conf)
def open_agent_stat_page_on_day(agent_number, day, config_name):
conf_id = stat_helper.find_conf_id_with_name(config_name)
agent_id = agent_helper.find_agent_id_with_number(agent_number)
host = world.config.xivo_host
uri = '''https://%s/statistics/call_center/index.php/data/stats2''' % host
qry = '''confid=%s&key=agent-%s&axetype=day&dbeg=%s&dend=%s&dday=%s&dweek=2012-08-17&dmonth=2012-08&dyear=2012''' % (conf_id, agent_id, day, day, day)
url = '%s?%s' % (uri, qry)
world.browser.get(url)
def open_agent_stat_page_on_day(agent_number, day, config_name):
conf_id = stat_helper.find_conf_id_with_name(config_name)
agent_id = agent_helper.find_agent_id_with_number(agent_number)
host = world.config.xivo_host
uri = '''https://%s/statistics/call_center/index.php/data/stats2''' % host
qry = '''confid=%s&key=agent-%s&axetype=day&dbeg=%s&dend=%s&dday=%s&dweek=2012-08-17&dmonth=2012-08&dyear=2012''' % (conf_id, agent_id, day, day, day)
url = '%s?%s' % (uri, qry)
world.browser.get(url)
def add_configuration_with_queue_and_agent(config_name, work_start, work_end,
queue_name, agent_number):
delete_confs_with_name(config_name)
queue_id = queue_helper.find_queue_id_with_name(queue_name)
agent_id = agent_helper.find_agent_id_with_number(agent_number)
conf = _build_base_configuration(config_name, work_start, work_end)
conf.queue = [queue_id]
conf.queue_qos = {queue_id: 10}
conf.agent = [agent_id]
world.ws.statconfs.add(conf)
def complete_queue_member_infos(infos):
result = {}
if 'queue_name' in infos:
result['queue_id'] = queue_helper.find_queue_id_with_name(infos['queue_name'])
else:
result['queue_id'] = infos['queue_id']
if 'agent_number' in infos:
result['agent_id'] = agent_helper.find_agent_id_with_number(infos['agent_number'])
else:
result['agent_id'] = int(infos['agent_id'])
if 'penalty' in infos:
result['penalty'] = int(infos['penalty'])
return result
def add_configuration_with_infos(config_name, work_start, work_end, data):
delete_confs_with_name(config_name)
list_queue_id = []
dict_queue_id_qos = {}
for q in data['queues']:
queue_id = queue_helper.find_queue_id_with_name(q['name'])
list_queue_id.append(queue_id)
dict_queue_id_qos[queue_id] = q['qos']
list_agent_id = []
for agent_number in data['agents']:
agent_id = agent_helper.find_agent_id_with_number(agent_number)
list_agent_id.append(agent_id)
conf = _build_base_configuration(config_name, work_start, work_end)
conf.queue = list_queue_id
conf.queue_qos = dict_queue_id_qos
conf.agent = list_agent_id
world.ws.statconfs.add(conf)
def add_configuration_with_infos(config_name, work_start, work_end, data):
delete_confs_with_name(config_name)
list_queue_id = []
dict_queue_id_qos = {}
for q in data['queues']:
queue_id = queue_helper.find_queue_id_with_name(q['name'])
list_queue_id.append(queue_id)
dict_queue_id_qos[queue_id] = q['qos']
list_agent_id = []
for agent_number in data['agents']:
agent_id = agent_helper.find_agent_id_with_number(agent_number)
list_agent_id.append(agent_id)
conf = _build_base_configuration(config_name, work_start, work_end)
conf.queue = list_queue_id
conf.queue_qos = dict_queue_id_qos
conf.agent = list_agent_id
world.ws.statconfs.add(conf)
def add_configuration_with_queue_and_agents(config_name, work_start, work_end, queues, agents):
delete_confs_with_name(config_name)
queue_names = queues.split(',')
queue_ids = []
queue_qos = {}
for queue_name in queue_names:
queue_id = queue_helper.find_queue_id_with_name(queue_name.strip())
queue_ids.append(queue_id)
queue_qos[queue_id] = 10
agent_numbers = agents.split(',')
agent_ids = []
for agent_number in agent_numbers:
agent_ids.append(agent_helper.find_agent_id_with_number(agent_number.strip()))
conf = _build_base_configuration(config_name, work_start, work_end)
conf.queue = queue_ids
conf.queue_qos = queue_qos
conf.agent = agent_ids
world.ws.statconfs.add(conf)
def add_configuration_with_queue_and_agents(config_name, work_start, work_end,
queues, agents):
delete_confs_with_name(config_name)
queue_names = queues.split(',')
queue_ids = []
queue_qos = {}
for queue_name in queue_names:
queue_id = queue_helper.find_queue_id_with_name(queue_name.strip())
queue_ids.append(queue_id)
queue_qos[queue_id] = 10
agent_numbers = agents.split(',')
agent_ids = []
for agent_number in agent_numbers:
agent_ids.append(
agent_helper.find_agent_id_with_number(agent_number.strip()))
conf = _build_base_configuration(config_name, work_start, work_end)
conf.queue = queue_ids
conf.queue_qos = queue_qos
conf.agent = agent_ids
world.ws.statconfs.add(conf)
def when_i_change_the_agent_password_to_group1(step, number, password):
agent_id = agent_helper.find_agent_id_with_number(number)
common.open_url('agent', 'editagent', {'group': '1', 'id': agent_id})
agent_action_webi.change_password(password)
form.submit.submit_form()
def when_i_remove_agent_1_from_2(step, agent_number, queue_name):
queue = queue_helper.get_queue_with_name(queue_name)
agent_id = agent_helper.find_agent_id_with_number(agent_number)
queue.agents.remove(agent_id)
world.ws.queues.edit(queue)
time.sleep(10)
def when_i_remove_agent_1_from_2(step, agent_number, queue_name):
queue = queue_helper.get_queue_with_name(queue_name)
agent_id = agent_helper.find_agent_id_with_number(agent_number)
queue.agents.remove(agent_id)
world.ws.queues.edit(queue)
time.sleep(10)
def given_the_agent_group1_has_the_penalty_group2_for_the_queue_group3(step, agent_number, penalty, queue_name):
agent_id = agent_helper.find_agent_id_with_number(agent_number)
queue_helper.set_penalty_for_agent(queue_name, agent_id, int(penalty))
def when_i_add_agent_1_to_2(step, agent_number, queue_name):
queue = queue_helper.get_queue_with_name(queue_name)
agent_id = agent_helper.find_agent_id_with_number(agent_number)
queue.agents.append(agent_id)
world.ws.queues.edit(queue)
time.sleep(5)
def then_the_agent_group1_is_not_associated_to_queue_group2(step, agent_number, queue_name):
agent_id = agent_helper.find_agent_id_with_number(agent_number)
assert queue_helper.get_queue_member(queue_name, agent_id) is None
def then_the_penalty_is_group1_for_queue_group2_and_agent_group3(step, penalty, queue_name, agent_number):
agent_id = agent_helper.find_agent_id_with_number(agent_number)
assert_that(queue_helper.get_penalty_for_agent(queue_name, agent_id), equal_to(int(penalty)))
def when_10_simultaneous_agi_requests_are_done_to_get_the_status_of_agent_1001(step, nb_request, agent_number):
nb_request = int(nb_request)
agent_id = agent_helper.find_agent_id_with_number(agent_number)
agi.do_simultaneous_requests(nb_request, 'agent_get_status', [agent_id])
def when_i_change_the_agent_password_to_group1(step, number, password):
agent_id = agent_helper.find_agent_id_with_number(number)
common.open_url('agent', 'editagent', {'group': '1', 'id': agent_id})
agent_action_webi.change_password(password)
form.submit.submit_form()
def when_i_add_agent_1_to_2(step, agent_number, queue_name):
queue = queue_helper.get_queue_with_name(queue_name)
agent_id = agent_helper.find_agent_id_with_number(agent_number)
queue.agents.append(agent_id)
world.ws.queues.edit(queue)
time.sleep(5)
