def _insert_agent_queue_member(self, agent_id, queue_name):
queue_member = QueueMember()
queue_member.queue_name = queue_name
queue_member.interface = 'Agent/%s' % (agent_id)
queue_member.penalty = 0
queue_member.usertype = 'agent'
queue_member.userid = agent_id
queue_member.channel = 'foobar'
queue_member.category = 'queue'
self.add_me(queue_member)
def _insert_queue_member(self, queue_name, user_type, user_id):
queue_member = QueueMember()
queue_member.queue_name = queue_name
queue_member.interface = 'SIP/abcdef'
queue_member.penalty = 0
queue_member.usertype = user_type
queue_member.userid = user_id
queue_member.channel = 'foobar'
queue_member.category = 'queue'
self.add_me(queue_member)
def _insert_agent_queue_member(self, agent_id, queue_name):
queue_member = QueueMember()
queue_member.queue_name = queue_name
queue_member.interface = 'Agent/%s' % (agent_id)
queue_member.penalty = 0
queue_member.usertype = 'agent'
queue_member.userid = agent_id
queue_member.channel = 'foobar'
queue_member.category = 'queue'
self.add_me(queue_member)
def add_agent_to_queue(session, agent_id, agent_number, queue_name):
next_position = _get_next_position_for_queue(session, queue_name)
queue_member = QueueMember()
queue_member.queue_name = queue_name
queue_member.interface = 'Agent/%s' % agent_number
queue_member.usertype = 'agent'
queue_member.userid = agent_id
queue_member.channel = 'Agent'
queue_member.category = 'queue'
queue_member.position = next_position
with flush_session(session):
session.add(queue_member)
def add_user_to_queue(session, user_id, queue):
next_position = _get_next_position_for_queue(session, queue)
queue_member = QueueMember()
queue_member.queue_name = queue
queue_member.interface = user_line_dao.get_line_identity_by_user_id(user_id)
queue_member.usertype = 'user'
queue_member.userid = user_id
queue_member.channel = queue_member.interface.split('/', 1)[0]
queue_member.category = 'queue'
queue_member.position = next_position
with flush_session(session):
session.add(queue_member)
def _insert_group_member(self, group_name, user_type, user_id):
queue_member = QueueMember()
queue_member.queue_name = group_name
queue_member.interface = 'SIP/abcdef'
queue_member.penalty = 0
queue_member.usertype = user_type
queue_member.userid = user_id
queue_member.channel = 'foobar'
queue_member.category = 'group'
self.session.begin()
self.session.add(queue_member)
self.session.commit()
def add_agent_to_queue(session, agent_id, agent_number, queue_name):
next_position = _get_next_position_for_queue(session, queue_name)
queue_member = QueueMember()
queue_member.queue_name = queue_name
queue_member.interface = 'Agent/%s' % agent_number
queue_member.usertype = 'agent'
queue_member.userid = agent_id
queue_member.channel = 'Agent'
queue_member.category = 'queue'
queue_member.position = next_position
with flush_session(session):
session.add(queue_member)
def _insert_queue_member(self, queue_name, member_name, agent_id=1, penalty=0):
queue_member = QueueMember()
queue_member.queue_name = queue_name
queue_member.interface = member_name
queue_member.penalty = penalty
queue_member.usertype = 'agent'
queue_member.userid = agent_id
queue_member.channel = 'foobar'
queue_member.category = 'queue'
queue_member.position = 0
self.add_me(queue_member)
return queue_member
def _insert_queue_member(self,
queue_name,
member_name,
usertype='user',
userid=1,
is_queue=True):
queue_member = QueueMember()
queue_member.queue_name = queue_name
queue_member.interface = member_name
queue_member.penalty = 0
queue_member.usertype = usertype
queue_member.userid = userid
queue_member.channel = 'foobar'
queue_member.category = 'queue' if is_queue else 'group'
queue_member.position = 0
self.add_me(queue_member)
def add_user_to_queue(session, user_id, queue):
next_position = _get_next_position_for_queue(session, queue)
queue_member = QueueMember()
queue_member.queue_name = queue
queue_member.interface = user_line_dao.get_line_identity_by_user_id(user_id)
queue_member.usertype = 'user'
queue_member.userid = user_id
queue_member.channel = queue_member.interface.split('/', 1)[0]
queue_member.category = 'queue'
queue_member.position = next_position
try:
session.begin()
session.add(queue_member)
session.commit()
except Exception:
session.rollback()
raise
def _insert_queue_member(self,
queue_name,
member_name,
agent_id=1,
penalty=0):
queue_member = QueueMember()
queue_member.queue_name = queue_name
queue_member.interface = member_name
queue_member.penalty = penalty
queue_member.usertype = 'agent'
queue_member.userid = agent_id
queue_member.channel = 'foobar'
queue_member.category = 'queue'
queue_member.position = 0
self.add_me(queue_member)
return queue_member
def _insert_queue_member(self, queue_name, member_name, usertype='user', userid=1, is_queue=True):
queue_member = QueueMember()
queue_member.queue_name = queue_name
queue_member.interface = member_name
queue_member.penalty = 0
queue_member.usertype = usertype
queue_member.userid = userid
queue_member.channel = 'foobar'
queue_member.category = 'queue' if is_queue else 'group'
queue_member.position = 0
try:
self.session.begin()
self.session.add(queue_member)
self.session.commit()
except Exception:
self.session.rollback()
raise
def add_agent_to_queue(session, agent_id, agent_number, queue_name):
next_position = _get_next_position_for_queue(session, queue_name)
queue_member = QueueMember()
queue_member.queue_name = queue_name
queue_member.interface = 'Agent/%s' % agent_number
queue_member.usertype = 'agent'
queue_member.userid = agent_id
queue_member.channel = 'Agent'
queue_member.category = 'queue'
queue_member.position = next_position
try:
session.begin()
session.add(queue_member)
session.commit()
except Exception:
session.rollback()
raise
def add_agent_to_queue(session, agent_id, agent_number, queue_name):
next_position = _get_next_position_for_queue(session, queue_name)
queue_member = QueueMember()
queue_member.queue_name = queue_name
queue_member.interface = 'Agent/%s' % agent_number
queue_member.usertype = 'agent'
queue_member.userid = agent_id
queue_member.channel = 'Agent'
queue_member.category = 'queue'
queue_member.position = next_position
try:
session.begin()
session.add(queue_member)
session.commit()
except Exception:
session.rollback()
raise
def add_user_to_queue(session, user_id, queue):
next_position = _get_next_position_for_queue(session, queue)
queue_member = QueueMember()
queue_member.queue_name = queue
queue_member.interface = user_line_dao.get_line_identity_by_user_id(
user_id)
queue_member.usertype = 'user'
queue_member.userid = user_id
queue_member.channel = queue_member.interface.split('/', 1)[0]
queue_member.category = 'queue'
queue_member.position = next_position
try:
session.begin()
session.add(queue_member)
session.commit()
except Exception:
session.rollback()
raise
def _insert_queue_member(self, queue_name, member_name, agent_id=1, penalty=0):
queue_member = QueueMember()
queue_member.queue_name = queue_name
queue_member.interface = member_name
queue_member.penalty = penalty
queue_member.usertype = 'agent'
queue_member.userid = agent_id
queue_member.channel = 'foobar'
queue_member.category = 'queue'
queue_member.position = 0
try:
self.session.begin()
self.session.add(queue_member)
self.session.commit()
except Exception:
self.session.rollback()
raise
return queue_member
def _insert_queue_member(self,
queue_name,
member_name,
usertype='user',
userid=1,
is_queue=True):
queue_member = QueueMember()
queue_member.queue_name = queue_name
queue_member.interface = member_name
queue_member.penalty = 0
queue_member.usertype = usertype
queue_member.userid = userid
queue_member.channel = 'foobar'
queue_member.category = 'queue' if is_queue else 'group'
queue_member.position = 0
try:
self.session.begin()
self.session.add(queue_member)
self.session.commit()
except Exception:
self.session.rollback()
raise
def _insert_queue_member(self,
queue_name,
member_name,
agent_id=1,
penalty=0):
queue_member = QueueMember()
queue_member.queue_name = queue_name
queue_member.interface = member_name
queue_member.penalty = penalty
queue_member.usertype = 'agent'
queue_member.userid = agent_id
queue_member.channel = 'foobar'
queue_member.category = 'queue'
queue_member.position = 0
try:
self.session.begin()
self.session.add(queue_member)
self.session.commit()
except Exception:
self.session.rollback()
raise
return queue_member
