'ticket': {
'requester-name': 'Howard Schultz',
'requester-email': '*****@*****.**',
'subject':'My Starbucks coffee is cold!',
'description': 'please reheat my coffee',
'set-tags': 'coffee drinks',
'ticket-field-entries': {
'@type': 'array',
'ticket-field-entry': [
{'ticket-field-id': 1, 'value': 'venti'},
{'ticket-field-id': 2, 'value': '$10'}
]
},
}
}
post_data = Zendesk.dict2xml(new_ticket)
ticket_url = zendesk.create_ticket(xml_data=post_data)
ticket_id = get_id_from_url(ticket_url)
# Show
zendesk.show_ticket(ticket_id=ticket_id)
# Delete
zendesk.delete_ticket(ticket_id=ticket_id)
################################################################
## ORGANIZATIONS
################################################################
# List
'description': 'please reheat my coffee',
'set-tags': 'coffee drinks',
'ticket-field-entries': {
'@type':
'array',
'ticket-field-entry': [{
'ticket-field-id': 1,
'value': 'venti'
}, {
'ticket-field-id': 2,
'value': '$10'
}]
},
}
}
post_data = Zendesk.dict2xml(new_ticket)
ticket_url = zendesk.create_ticket(xml_data=post_data)
ticket_id = get_id_from_url(ticket_url)
# Show
zendesk.show_ticket(ticket_id=ticket_id)
# Delete
zendesk.delete_ticket(ticket_id=ticket_id)
################################################################
## ORGANIZATIONS
################################################################
# List
zendesk.list_organizations()
