def record(self, name, channel, queue, custom1=None, custom2=None):
'''Record a queue member
Called from call center monitor web page
Action: Monitor
Mix: 1
File: test
Channel: SIP/pEpSNlcv-000001b9
'''
log.debug('Record request "%s" (%s) on "%s"' % (name, channel, queue))
# Check channel exists, else abort
for cha in Globals.asterisk.channels.keys():
if cha.startswith(channel):
unique_id = Globals.asterisk.channels[cha]['Uniqueid']
break
else:
log.warning('No active channel for %s ?' % channel)
return dict(status=0)
# XXX Authentification
# Gather data from database
user_id = DBSession.query(User).filter(
User.user_name==request.identity['repoze.who.userid']).one().user_id
member_id = DBSession.query(Phone).filter(
Phone.sip_id==channel[-8:]).one().user_id
queue_id = DBSession.query(Queue).filter(
Queue.name==queue).one().queue_id
# Create filename and send record action to Asterisk via manager
f = 'rec-%s' % unique_id
res = Globals.manager.send_action(
{ 'Action': 'Monitor',
'Mix': 1,
'Channel': cha,
'File': f})
log.info('Record request from userid "%s" to channel %s returns "%s"' % (
user_id, cha, res))
if res.get_header('Response')=='Success':
status = 0
# Set "recorded" flag on member
Globals.asterisk.members[name]['Recorded'] = True
# Insert record info into database
r = Record()
r.uniqueid = unique_id
r.queue_id = queue_id
r.member_id = member_id
r.user_id = user_id
r.custom1 = custom1
r.custom2 = custom2
DBSession.add(r)
else:
status = 1
return dict(status=status)
def auto_record(self, name, channel, queue, uid, custom1, custom2):
''' Auto record
Called from Asterisk dialplan / func_curl
'''
log.debug('auto_record: name %s, channel %s, queue %s, uid %s, custom1 %s, custom2 %s' % (
name, channel, queue, uid, custom1, custom2))
# Check channel exists, else abort
for cha in Globals.asterisk.channels.keys():
if cha.startswith(channel):
unique_id = Globals.asterisk.channels[cha]['Uniqueid']
break
else:
log.warning('auto_record: no active channel for %s ?' % channel)
return '1'
# Poor man's authentification!
if uid!=unique_id:
log.warning('auto_record: unique_id "%s" != "%s"' % (unique_id, uid))
return '1'
# Set "recorded" flag on member
Globals.asterisk.members[name]['Recorded'] = True
# Insert record info into database
r = Record()
r.user_id = -2 # Auto_record pseudo-user!
r.uniqueid = unique_id
r.queue_id = DBSession.query(Queue).filter(
Queue.name==queue).one().queue_id
try:
u = DBSession.query(User).filter(User.ascii_name==name).first()
log.debug(u' * * * %s' % u)
r.member_id = u.user_id
except:
r.member_id = 1
log.error('user "%s" not found' % name)
r.custom1 = custom1
r.custom2 = custom2
DBSession.add(r)
return '0'
