def _create_or_update_ticket(self, runid, testaction, comment, req):
""" creates or updates a ticket for an action (default ticket
type if failed, enhancement if otherwise (e.g. passed with comment))
update means add a comment to the already created ticket
and add keyword if neccesary
"""
self.dbg('accordion.request._create_or_update_ticket(%s)' % req.args)
testrun = Ticket(self.env, tkt_id=runid)
display = get_display_states(self.env)
# build ticket summary: <todo>: <action> of <testcase>, e.g.:
# 'Creator checks in the model of TcCaddocCreate failed.'
todo = STATES_DISPLAY[testaction.status]
testcase = models.TestCaseQuery(self.env,
tcid=testaction.tcid).execute()[0]
summary = "%s of %s %s." % (
testaction.title, testcase.wiki, display[todo])
# build description
description = "Related test case: %s.\n\n%s" % (
self._build_tc_link(testaction, req),
comment
)
# check if a similar ticket already exists...
existing_tickets = Query.from_string(
self.env, "summary=%s" % summary
).execute()
if existing_tickets:
# if yes return the ticket id
t = Ticket(self.env, existing_tickets[0]['id'])
tp_title = self._get_testplan_title(testrun)
if t['keywords']:
kws = t['keywords'].split(',')
if not tp_title in kws:
t['keywords'] += ',%s' % tp_title
else:
t['keywords'] = tp_title
t.save_changes(author=req.authname, comment=description)
return t.id
# build the ticket
ticket = Ticket(self.env)
# determine type of ticket
ticket_type = ticket.get_default('type')
if testaction.status != FAILED:
ticket_type = 'enhancement'
data = {
'reporter': req.authname,
'summary': summary,
'type': ticket_type,
'description': description,
'priority': req.args.get('priority', 'major'),
'status': 'new',
'keywords': self._get_testplan_title(testrun),
}
self.dbg('ticket data: %s' % data)
try:
ticket.populate(data)
tid = ticket.insert()
ticket.save_changes()
except TracError as e:
self.env.log.error(e)
raise TracError(
safe_unicode(
"ticket could not be created: %s" % e.message
)
)
return tid
