class DueDateProcess:
#===========================================================================
def __init__(self):
self.ticketModel = TicketModel()
self.util = Utilities()
#===========================================================================
def startTaskDueDate(self):
try:
#get tickets from database
tuples = self.ticketModel.getTuplesDueDateNull()
if(len(tuples) > 0):
for tuple in tuples:
ticket = self.util.createTicketFromTuple(tuple)
dd = self.util.getDueDate(ticket['creationDate'], ticket['severity'])
self.ticketModel.updateTicketDueDate(ticket['ticketId'], dd)
print('ticket date: ' + str(ticket['creationDate']) + ' dueDate: ' + str(dd) + ' severity: ' + str(ticket['severity']))
except:
raise
class OverdueProcess:
#===========================================================================
def __init__(self):
self.ticketModel = TicketModel()
self.util = Utilities()
#===========================================================================
def startTaskOverdue(self):
try:
#get tickets from database
tuples = self.ticketModel.getTuplesOverdue()
if(len(tuples) > 0):
for tuple in tuples:
ticket = self.util.createTicketFromTuple(tuple)
if(datetime.now() >= ticket['dueDate']):
self.ticketModel.markTicketAsOverdue(ticket)
print('ticket ' + str(ticket['ticketId']) + ' is overdue')
except:
raise
