def test_add_client(self):
""" add a client to a dial """
d = Dial()
d.client('alice')
r = VoiceResponse()
r.append(d)
assert_equal(
self.strip(r),
'<?xml version="1.0" encoding="UTF-8"?><Response><Dial><Client>alice</Client></Dial></Response>'
)
def generate_twilio_client_response(self, client, ring_tone='at'):
"""Generates voice call instructions to forward the call to agents computer.
"""
resp = VoiceResponse()
dial = Dial(
ring_tone=ring_tone,
record=self.settings.record_calls,
recording_status_callback=self.get_recording_status_callback_url(),
recording_status_callback_event='completed')
dial.client(client)
resp.append(dial)
return resp
def call(request):
"""Returns TwiML instructions to Twilio's POST requests"""
response = Dial(caller_id=settings.TWILIO_NUMBER)
# If the browser sent a phoneNumber param, we know this request
# is a support agent trying to call a customer's phone
if 'phoneNumber' in request.POST:
response.number(request.POST['phoneNumber'])
else:
# Otherwise we assume this request is a customer trying
# to contact support from the home page
response.client('support_agent')
return HttpResponse(str(response))
def voice():
resp = VoiceResponse()
if "To" in request.form and request.form["To"] != '':
dial = Dial(caller_id=os.environ['TWILIO_CALLER_ID'])
# wrap the phone number or client name in the appropriate TwiML verb
# by checking if the number given has only digits and format symbols
if phone_pattern.match(request.form["To"]):
dial.number(request.form["To"])
else:
dial.client(request.form["To"])
resp.append(dial)
else:
resp.say("Thanks for calling!")
return Response(str(resp), mimetype='text/xml')
def call():
p.pprint(request.form)
response = VoiceResponse()
dial = Dial(callerId=twilio_number)
if 'To' in request.form and request.form['To'] != twilio_number:
print('outbound call')
dial.number(request.form['To'])
else:
print('incoming call')
caller = request.form['Caller']
dial = Dial(callerId=caller)
dial.client(twilio_number)
return str(response.append(dial))
def call():
"""Returns TwiML instructions to Twilio's POST requests"""
response = VoiceResponse()
dial = Dial(callerId=app.config['TWILIO_NUMBER'])
# If the browser sent a phoneNumber param, we know this request
# is a support agent trying to call a customer's phone
if 'phoneNumber' in request.form:
dial.number(request.form['phoneNumber'])
else:
# Otherwise we assume this request is a customer trying
# to contact support from the home page
dial.client('support_agent')
return str(response.append(dial))
def call():
"""Returns TwiML instructions to Twilio's POST requests"""
response = VoiceResponse()
dial = Dial(callerId=app.config['TWILIO_NUMBER'])
# If the browser sent a phoneNumber param, we know this request
# is a support agent trying to call a customer's phone
if 'phoneNumber' in request.form:
dial.number(request.form['phoneNumber'])
else:
# Otherwise we assume this request is a customer trying
# to contact support from the home page
dial.client('support_agent')
return str(response.append(dial))
def voice(request):
"""Returns TwiML instructions to Twilio's POST requests"""
resp = VoiceResponse()
dial = Dial(caller_id='+6625088681')
# If the browser sent a phoneNumber param, we know this request
# is a support agent trying to call a customer's phone
if 'phoneNumber' in request.POST:
dial.number(request.POST['phoneNumber'])
else:
# Otherwise we assume this request is a customer trying
# to contact support from the home page
dial.client('support_agent')
resp.append(dial)
return HttpResponse(resp)
def get_voice_twiml():
"""Respond to incoming calls with a simple text message."""
resp = VoiceResponse()
if "To" in request.form:
dial = Dial(callerId="+15017122661")
# wrap the phone number or client name in the appropriate TwiML verb
# by checking if the number given has only digits and format symbols
if phone_pattern.match(request.form["To"]):
dial.number(request.form["To"])
else:
dial.client(request.form["To"])
resp.append(dial)
else:
resp.say("Thanks for calling!")
return Response(str(resp), mimetype='text/xml')
def get_voice_twiml():
"""Respond to incoming calls with a simple text message."""
resp = VoiceResponse()
if "To" in request.form:
dial = Dial(callerId="+15017250604")
# wrap the phone number or client name in the appropriate TwiML verb
# by checking if the number given has only digits and format symbols
if phone_pattern.match(request.form["To"]):
dial.number(request.form["To"])
else:
dial.client(request.form["To"])
resp.append(dial)
else:
resp.say("Thanks for calling!")
return Response(str(resp), mimetype='text/xml')
def voice():
resp = VoiceResponse()
add_ons = json.loads(request.values['AddOns'])
if "To" in request.form and request.form["To"] != '':
dial = Dial(
caller_id=os.environ['TWILIO_CALLER_ID'],
record='record-from-answer-dual',
recording_status_callback='insertURL'
)
# wrap the phone number or client name in the appropriate TwiML verb
# by checking if the number given has only digits and format symbols
if phone_pattern.match(request.form["To"]):
dial.number(request.form["To"])
else:
dial.client(request.form["To"])
resp.append(dial)
else:
resp.say("Thanks for calling!")
return Response(str(resp), mimetype='text/xml')
from twilio.twiml.voice_response import Client, Dial, Number, VoiceResponse
response = VoiceResponse()
dial = Dial(caller_id='+1888XXXXXXX')
dial.number('858-987-6543')
dial.client('joey')
dial.client('charlie')
response.append(dial)
print(response)
from twilio.twiml.voice_response import Client, Dial, VoiceResponse
response = VoiceResponse()
dial = Dial()
dial.client('jenny')
response.append(dial)
print(response)
from twilio.twiml.voice_response import Client, Dial, VoiceResponse
response = VoiceResponse()
dial = Dial()
dial.client(
'jenny',
status_callback_event='initiated ringing answered completed',
status_callback='https://myapp.com/calls/events',
status_callback_method='POST'
)
response.append(dial)
print(response)
from twilio.twiml.voice_response import Client, Dial, VoiceResponse
response = VoiceResponse()
dial = Dial()
dial.client('joey')
response.append(dial)
print(response)
def route_call(request):
digits = int(request.POST.get('Digits', '0'))
call_origin = request.POST.get('From', None)
call_log = Call.objects.create(twilio_id=request.POST.get('CallSid', None),
type="incoming",
incoming_number=call_origin)
if digits == 1:
message = "https://s3-ap-southeast-1.amazonaws.com/media.dellarobbiathailand.com/ivr/audio-transferring-sales.mp3"
numbers = [(73, '+66819189145')]
clients = [(73, "sidarat")]
caller_id = call_origin or '+6625088681'
call_log.forwarding_number = '+66819189145'
call_log.save()
elif digits == 2:
message = "https://s3-ap-southeast-1.amazonaws.com/media.dellarobbiathailand.com/ivr/audio-transferring-customer-service.mp3"
numbers = [(16, '+66914928558'), (42, '+66952471426'), (42, '+66634646465')]
clients = [(16, "chup"), (42, 'apaporn')]
caller_id = '+6625088681'
elif digits == 3:
message = "https://s3-ap-southeast-1.amazonaws.com/media.dellarobbiathailand.com/ivr/audio-transferring-accounting.mp3"
numbers = [(63, '+66988325610')]
clients = [(63, "mays")]
caller_id = '+6625088681'
elif digits == 8:
message = "https://s3-ap-southeast-1.amazonaws.com/media.dellarobbiathailand.com/ivr/audio-transferring-accounting.mp3"
numbers = [(1, '+66990041468')]
clients = [(1, "charliephairoj")]
caller_id = "+6625088681"
call_log.forwarding_number = '+66990041468'
call_log.save()
else:
message = "https://s3-ap-southeast-1.amazonaws.com/media.dellarobbiathailand.com/ivr/audio-transferring-customer-service.mp3"
numbers = [(16, '+66914928558'), (42, '+66952471426')]
clients = [(16, "chup"), (42, 'apaporn')]
caller_id = '+6625088681' or '+6625088681'
resp = VoiceResponse()
resp.play(message)
dial = Dial(caller_id=caller_id,
record='record-from-ringing',
recording_status_callback="/api/v1/ivr/recording/")
for number in numbers:
dial.number(number[1],
status_callback_event='answered completed',
status_callback=_get_status_callback_url(number[0]),
status_callback_method="GET")
for client in clients:
dial.client(client[1],
status_callback_event='answered completed',
status_callback=_get_status_callback_url(client[0]),
status_callback_method="GET")
resp.append(dial)
return HttpResponse(resp)
from twilio.twiml.voice_response import Client, Dial, VoiceResponse
response = VoiceResponse()
dial = Dial()
dial.client('joey',
status_callback_event='initiated ringing answered completed',
status_callback='https://myapp.com/calls/events',
status_callback_method='POST')
response.append(dial)
print(response)
