def setUp(self):
self.c = GenericTicketConnector(OTRS_SERVER, OTRS_WEBSERVICE)
self.c.register_credentials(OTRS_LOGIN, OTRS_PASSWORD)
# -*- coding: utf-8 -*- # @author: Janssen Lima - [email protected] # ATEN??O: C?digo n?o est? funcional. Em desenvolvimento from otrs.client import GenericTicketConnector from otrs.objects import Ticket, Article, DynamicField server_uri = 'http://localhost/' webservice_name = 'IntegraZabbix' client = GenericTicketConnector(server_uri, webservice_name) user_login = '******' password = '******' client.user_session_register(user_login, password) pega_ticket = client.ticket_search(State=1) print len(pega_ticket) pega_ticket = client.ticket_search(Body='<inserir_texto_procura>') for tickets in pega_ticket: print "Ticket: ",tickets pega_fechados = client.ticket_search(State='new') df_searchId = DynamicField(Name='ZabbixIdTrigger', Value="13563", Operator='Like') df_searchState = DynamicField(Name='ZabbixStateTrigger', Value="PROBLEM", Operator='Like') busca_df=client.ticket_search(Queues='Zabbix', dynamic_fields=[df_searchId, df_searchState])
