def create_workflow(workspace, queues):
defaultRuleTarget = WorkflowRuleTarget(queues['default'].sid, '1==1', 1, 30)
rules = []
queueRuleTargets = []
queueRuleTarget = WorkflowRuleTarget(queues['sms'].sid, None, 5, 30)
queueRuleTargets.append(queueRuleTarget)
queueRuleTargets.append(defaultRuleTarget)
rules.append(
WorkflowRule("selected_product==\"ProgrammableSMS\"",
[queueRuleTarget, defaultRuleTarget], None))
queueRuleTargets = []
queueRuleTarget = WorkflowRuleTarget(queues['voice'].sid, None, 5, 30)
queueRuleTargets.append(queueRuleTarget)
queueRuleTargets.append(defaultRuleTarget)
rules.append(
WorkflowRule("selected_product==\"ProgrammableVoice\"",
[queueRuleTarget, defaultRuleTarget], None))
config = WorkflowConfig(rules, defaultRuleTarget)
callback_url = HOST + '/assignment'
return CLIENT.workflows(workspace.sid).create(
friendly_name='Sales',
assignment_callback_url=callback_url,
fallback_assignment_callback_url=callback_url,
task_reservation_timeout=15,
configuration=config.to_json())
def test_to_json(self):
rules = [
WorkflowRule("1==1", [WorkflowRuleTarget("WQeae4fc2f4db7f377c5d3758fb08b79b7", "1==1", 1, 20)], "SomeQ"),
WorkflowRule("1==1", [WorkflowRuleTarget("WQ19ebe92fb33522f018b5a31d805d94da", "1==1", 1, 210)], "SomeOtherQ")
]
def_target = WorkflowRuleTarget("WQ9963154bf3122d0a0558f3763951d916", "1==1", None, None)
config = WorkflowConfig(rules, def_target)
self.assertEqual(True, self.is_json(config.to_json()))
def test_to_json(self):
rules = [
WorkflowRule("1==1", [
WorkflowRuleTarget("WQeae4fc2f4db7f377c5d3758fb08b79b7",
"1==1", 1, 20)
], "SomeQ"),
WorkflowRule("1==1", [
WorkflowRuleTarget("WQ19ebe92fb33522f018b5a31d805d94da",
"1==1", 1, 210)
], "SomeOtherQ")
]
def_target = WorkflowRuleTarget("WQ9963154bf3122d0a0558f3763951d916",
"1==1", None, None)
config = WorkflowConfig(rules, def_target)
self.assertEqual(True, self.is_json(config.to_json()))
def test_from_json2(self):
data = {'task_routing': {'filters': [{'friendly_name': 'SomeQ', 'expression': '1==1', 'targets': [
{'priority': 1, 'queue': 'WQXXXX', 'expression': '1==1', 'timeout': 20}]},
{'friendly_name': 'SomeOtherQ', 'expression': '1==1',
'targets': [
{'priority': 1, 'queue': 'WQXXXX', 'expression': '1==1',
'timeout': 20}]}],
'default_filter': {'priority': None, 'queue': 'WQYYYYY', 'expression': None,
'timeout': None}}}
config = WorkflowConfig.json2obj(json.dumps(data))
self.assertEqual(2, len(config.task_routing.filters))
self.assertEqual(4, len(config.task_routing.default_filter))
def test_from_json(self):
data = {
'task_routing':
{
'filters': [
{
'expression': 'type == "sales"',
'friendly_name': 'Sales',
'targets': [
{
'queue': 'WQec62de0e1148b8477f2e24579779c8b1',
'expression': 'task.language IN worker.languages'
}
]
},
{
'expression': 'type == "marketing"',
'friendly_name': 'Marketing',
'targets': [
{
'queue': 'WQ2acd4c1a41ffadce5d1bac9e1ce2fa9f',
'expression': 'task.language IN worker.languages'
}
]
},
{
'expression': 'type == "support"',
'friendly_name': 'Support',
'targets': [
{
'queue': 'WQe5eb317eb23500ade45087ea6522896c',
'expression': 'task.language IN worker.languages'
}
]
}
],
'default_filter':
{
'queue': 'WQ05f810d2d130344fd56e3c91ece2e594'
}
}
}
config = WorkflowConfig.json2obj(json.dumps(data))
self.assertEqual(3, len(config.task_routing.filters))
self.assertEqual(1, len(config.task_routing.default_filter))
def test_from_json(self):
data = {
'task_routing': {
'filters': [{
'expression':
'type == "sales"',
'friendly_name':
'Sales',
'targets': [{
'queue':
'WQec62de0e1148b8477f2e24579779c8b1',
'expression':
'task.language IN worker.languages'
}]
}, {
'expression':
'type == "marketing"',
'friendly_name':
'Marketing',
'targets': [{
'queue':
'WQ2acd4c1a41ffadce5d1bac9e1ce2fa9f',
'expression':
'task.language IN worker.languages'
}]
}, {
'expression':
'type == "support"',
'friendly_name':
'Support',
'targets': [{
'queue':
'WQe5eb317eb23500ade45087ea6522896c',
'expression':
'task.language IN worker.languages'
}]
}],
'default_filter': {
'queue': 'WQ05f810d2d130344fd56e3c91ece2e594'
}
}
}
config = WorkflowConfig.json2obj(json.dumps(data))
self.assertEqual(3, len(config.task_routing.filters))
self.assertEqual(1, len(config.task_routing.default_filter))
def test_from_json2(self):
data = {
'task_routing': {
'filters': [{
'friendly_name':
'SomeQ',
'expression':
'1==1',
'targets': [{
'priority': 1,
'queue': 'WQXXXX',
'expression': '1==1',
'timeout': 20
}]
}, {
'friendly_name':
'SomeOtherQ',
'expression':
'1==1',
'targets': [{
'priority': 1,
'queue': 'WQXXXX',
'expression': '1==1',
'timeout': 20
}]
}],
'default_filter': {
'priority': None,
'queue': 'WQYYYYY',
'expression': None,
'timeout': None
}
}
}
config = WorkflowConfig.json2obj(json.dumps(data))
self.assertEqual(2, len(config.task_routing.filters))
self.assertEqual(4, len(config.task_routing.default_filter))
salesRuleTargets = []
salesRuleTarget = WorkflowRuleTarget(sales_queue_sid, None, None, None)
salesRuleTargets.append(salesRuleTarget)
salesRule = WorkflowRule("type=='sales'", salesRuleTargets, None)
marketingRuleTargets = []
marketingRuleTarget = WorkflowRuleTarget(marketing_queue_sid, None, None, None)
marketingRuleTargets.append(marketingRuleTarget)
marketingRule = WorkflowRule("type=='marketing'", marketingRuleTargets, None)
supportRuleTargets = []
supportRuleTarget = WorkflowRuleTarget(support_queue_sid, None, None, None)
supportRuleTargets.append(supportRuleTarget)
supportRule = WorkflowRule("type=='support'", supportRuleTargets, None)
rules.append(salesRule)
rules.append(marketingRule)
rules.append(supportRule)
defaultTarget = WorkflowRuleTarget(everyone_queue_sid, None, None, None)
config = WorkflowConfig(rules, defaultTarget)
json = config.to_json()
workflow = client.workflows(workspace_sid).create(
friendly_name='Sales, Marketing, Support Workflow',
assignment_callback_url='http://example.com',
fallback_assignment_callback_url='http://example2.com',
task_reservation_timeout='30',
configuration=json)
print(workflow.friendly_name)
def test_from_json_with_filter_friendly_name(self):
data = {
'task_routing':
{
'filters': [
{
'expression': 'type == "sales"',
'filter_friendly_name': 'Sales',
'targets': [
{
'queue': 'WQec62de0e1148b8477f2e24579779c8b1',
'expression': 'task.language IN worker.languages'
}
]
},
{
'expression': 'type == "marketing"',
'filter_friendly_name': 'Marketing',
'targets': [
{
'queue': 'WQ2acd4c1a41ffadce5d1bac9e1ce2fa9f',
'expression': 'task.language IN worker.languages'
}
]
},
{
'expression': 'type == "support"',
'filter_friendly_name': 'Support',
'targets': [
{
'queue': 'WQe5eb317eb23500ade45087ea6522896c',
'expression': 'task.language IN worker.languages'
}
]
}
],
'default_filter':
{
'queue': 'WQ05f810d2d130344fd56e3c91ece2e594'
}
}
}
# marshal object
config = WorkflowConfig.json2obj(json.dumps(data))
self.assertEqual(3, len(config.task_routing.filters))
self.assertEqual(1, len(config.task_routing.default_filter))
# check that the configuration was marshaled to "friendly_name" and not "filter_friendly_name"
expected_config_data = {
"task_routing":
{
"default_filter":
{
"queue": "WQ05f810d2d130344fd56e3c91ece2e594"
},
"filters": [
{
"expression": "type == \"sales\"",
"friendly_name": "Sales",
"targets": [
{
"expression": "task.language IN worker.languages",
"queue": "WQec62de0e1148b8477f2e24579779c8b1"
}
]
},
{
"expression": "type == \"marketing\"",
"friendly_name": "Marketing",
"targets": [
{
"expression": "task.language IN worker.languages",
"queue": "WQ2acd4c1a41ffadce5d1bac9e1ce2fa9f"
}
]
},
{
"expression": "type == \"support\"",
"friendly_name": "Support",
"targets": [
{
"expression": "task.language IN worker.languages",
"queue": "WQe5eb317eb23500ade45087ea6522896c"
}
]
}
]
}
}
expected_config_json = json.dumps(expected_config_data,
sort_keys=True,
indent=4)
# check that marshaling back stays as "friendly_name"
self.assertEqual(config.to_json(), expected_config_json)
salesRuleTargets.append(salesRuleTarget)
salesRule = WorkflowRule("type=='sales'", salesRuleTargets, None)
marketingRuleTargets = []
marketingRuleTarget = WorkflowRuleTarget(marketing_queue_sid, None, None, None)
marketingRuleTargets.append(marketingRuleTarget)
marketingRule = WorkflowRule("type=='marketing'", marketingRuleTargets, None)
supportRuleTargets = []
supportRuleTarget = WorkflowRuleTarget(support_queue_sid, None, None, None)
supportRuleTargets.append(supportRuleTarget)
supportRule = WorkflowRule("type=='support'", supportRuleTargets, None)
rules.append(salesRule)
rules.append(marketingRule)
rules.append(supportRule)
defaultTarget = WorkflowRuleTarget(everyone_queue_sid, None, None, None)
config = WorkflowConfig(rules, defaultTarget)
json = config.to_json()
workflow = client.workflows(workspace_sid).create(
friendly_name='Sales, Marketing, Support Workflow',
assignment_callback_url='http://example.com',
fallback_assignment_callback_url='http://example2.com',
task_reservation_timeout='30',
configuration=json
)
print(workflow.friendly_name)