def create_workflow(workspace, queues): defaultRuleTarget = WorkflowRuleTarget(queues['default'].sid, '1==1', 1, 30) rules = [] queueRuleTargets = [] queueRuleTarget = WorkflowRuleTarget(queues['sms'].sid, None, 5, 30) queueRuleTargets.append(queueRuleTarget) queueRuleTargets.append(defaultRuleTarget) rules.append( WorkflowRule("selected_product==\"ProgrammableSMS\"", [queueRuleTarget, defaultRuleTarget], None)) queueRuleTargets = [] queueRuleTarget = WorkflowRuleTarget(queues['voice'].sid, None, 5, 30) queueRuleTargets.append(queueRuleTarget) queueRuleTargets.append(defaultRuleTarget) rules.append( WorkflowRule("selected_product==\"ProgrammableVoice\"", [queueRuleTarget, defaultRuleTarget], None)) config = WorkflowConfig(rules, defaultRuleTarget) callback_url = HOST + '/assignment' return CLIENT.workflows(workspace.sid).create( friendly_name='Sales', assignment_callback_url=callback_url, fallback_assignment_callback_url=callback_url, task_reservation_timeout=15, configuration=config.to_json())
def test_to_json(self): rules = [ WorkflowRule("1==1", [WorkflowRuleTarget("WQeae4fc2f4db7f377c5d3758fb08b79b7", "1==1", 1, 20)], "SomeQ"), WorkflowRule("1==1", [WorkflowRuleTarget("WQ19ebe92fb33522f018b5a31d805d94da", "1==1", 1, 210)], "SomeOtherQ") ] def_target = WorkflowRuleTarget("WQ9963154bf3122d0a0558f3763951d916", "1==1", None, None) config = WorkflowConfig(rules, def_target) self.assertEqual(True, self.is_json(config.to_json()))
def test_to_json(self): rules = [ WorkflowRule("1==1", [ WorkflowRuleTarget("WQeae4fc2f4db7f377c5d3758fb08b79b7", "1==1", 1, 20) ], "SomeQ"), WorkflowRule("1==1", [ WorkflowRuleTarget("WQ19ebe92fb33522f018b5a31d805d94da", "1==1", 1, 210) ], "SomeOtherQ") ] def_target = WorkflowRuleTarget("WQ9963154bf3122d0a0558f3763951d916", "1==1", None, None) config = WorkflowConfig(rules, def_target) self.assertEqual(True, self.is_json(config.to_json()))
salesRuleTargets = [] salesRuleTarget = WorkflowRuleTarget(sales_queue_sid, None, None, None) salesRuleTargets.append(salesRuleTarget) salesRule = WorkflowRule("type=='sales'", salesRuleTargets, None) marketingRuleTargets = [] marketingRuleTarget = WorkflowRuleTarget(marketing_queue_sid, None, None, None) marketingRuleTargets.append(marketingRuleTarget) marketingRule = WorkflowRule("type=='marketing'", marketingRuleTargets, None) supportRuleTargets = [] supportRuleTarget = WorkflowRuleTarget(support_queue_sid, None, None, None) supportRuleTargets.append(supportRuleTarget) supportRule = WorkflowRule("type=='support'", supportRuleTargets, None) rules.append(salesRule) rules.append(marketingRule) rules.append(supportRule) defaultTarget = WorkflowRuleTarget(everyone_queue_sid, None, None, None) config = WorkflowConfig(rules, defaultTarget) json = config.to_json() workflow = client.workflows(workspace_sid).create( friendly_name='Sales, Marketing, Support Workflow', assignment_callback_url='http://example.com', fallback_assignment_callback_url='http://example2.com', task_reservation_timeout='30', configuration=json) print(workflow.friendly_name)
salesRuleTargets.append(salesRuleTarget) salesRule = WorkflowRule("type=='sales'", salesRuleTargets, None) marketingRuleTargets = [] marketingRuleTarget = WorkflowRuleTarget(marketing_queue_sid, None, None, None) marketingRuleTargets.append(marketingRuleTarget) marketingRule = WorkflowRule("type=='marketing'", marketingRuleTargets, None) supportRuleTargets = [] supportRuleTarget = WorkflowRuleTarget(support_queue_sid, None, None, None) supportRuleTargets.append(supportRuleTarget) supportRule = WorkflowRule("type=='support'", supportRuleTargets, None) rules.append(salesRule) rules.append(marketingRule) rules.append(supportRule) defaultTarget = WorkflowRuleTarget(everyone_queue_sid, None, None, None) config = WorkflowConfig(rules, defaultTarget) json = config.to_json() workflow = client.workflows(workspace_sid).create( friendly_name='Sales, Marketing, Support Workflow', assignment_callback_url='http://example.com', fallback_assignment_callback_url='http://example2.com', task_reservation_timeout='30', configuration=json ) print(workflow.friendly_name)